Email Campaign Execution: Contact person Relationship
Hi All,
I created a target group which contains a list of Contact Persons. I am testing executing an email campaign against this target group.
This contact person also exists as a relationship to a prospect.
The email address maintained on the contact person master data may be different from the email address maintained on the relationship. Our end goal here is to execute the email campaing against the addresses maintained on the relationsip and not on the master data. When I execute the campaing, it sends the email out to the address maintained on the contact person master data. Do you know what I can do for it to pick up the email address maintained on the relationship? Is it standard CRM functionality for it to pick up the email address from the master data rather than the relationship?
Any comments/help on this would be greatly appreaciated.
Thanks!
Kiran.
Hi!
I know that has been a while since you two resolved these question, but can someone give me a hint with this?
I'm facing a similiar question... I need to send campaign mails to contact persons (to the relationships contact mails). But i can not see any B2B flag... Can someone please tell me where can i check this field? (I'm working with CRM 7.0 (and Webclient UI))
Thanks in advance
Inês
Edited by: Inês Mendes on Sep 9, 2011 5:28 PM
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Thanks for your reply,we are using release 4.0
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not able to find the email address in any of the context node, actually my requirement is while creating the BP contact , get the email address BP_ADDR/StandardAddress STRUCT.E_MAILSMT . take this email id and check whether this email id exists in system if exists throw the error while saving . for this I did the codin in BP_CONT component on save method but while saving some times my custom controller is getting initiated some times it was not containing any value , kindly let me know how can I get the email value of contact person in BP_CONT component in view BPCONTOverview .
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lr_curo_bpcont_custcntrlr ?= me->get_custom_controller( controller_id = 'BP_CONT/BPCont' ).
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TRY.
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lv_privstdaddr_e_mailsmt = lr_entity_privstdaddr->get_property_as_string('E_MAILSMT'). " Get runtime email value of contact person
lr_entity_bpcategory ?= lr_curo_bpcont_custcntrlr->typed_context->builheader->collection_wrapper->get_current( ).
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CATCH cx_sy_ref_is_initial cx_sy_move_cast_error cx_crm_genil_model_error.
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here the problem is some times I'm getting the value and some times I'm not getting value the related objects also through get related entities contact person emial is not getting populated any where
kindly help what is going wrong
Thanks & Regards
RajasekharHello Rajasekhar,
Could you please share how you resolved this issue? I have the exact same requirement (duplicate check based on email).
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