Email cannot be used to unlock this phone

Hello,
I have recently changed my iphone 5 password and I accidently forgot it. A friend has managed to help me, but now I'm stuck again. I need to "Activate iPhone" but after I enter my Apple id and my password the iPhone returns this message:"Incorrect Apple ID,"*******@gmail.com cannot be used to unlock this phone"(I wrote my email as * for safety,sorry).I am worried that my Apple id is wrong and I can't manage to find the Apple id I used to activate my iPhone when I bought it. Can someone tell me how can I find the Apple id for this phone? I really need your help.
Thanks,
Sharon.

I Know it gets on my nerves Idk the very first password I put in for my apple Id and now it sayin i can't use my emai UGHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!

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My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.

My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.

is it the ipad that is disable or your Apple ID?
This article contains instructions on what to do if have forgotten your passcode or your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Contacting apple id support
http://www.apple.com/support/appleid/contact/

Email cannot be used to unlock this iphone

ihave apple id but email cannot be used to unlock this iphone

Hi shahid.syl3,
The article linked below provides details that can help get this device removed from a previous owner's account.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Allen

I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone

I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>

This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you

Icloud account cannot be used to unlock this iphone

Hi I previously managed to set-up my iphone then lock it out by entering my passcode incorrectly too many times. In the end I have to restore the phone via itunes (which took 3 hrs)!.
I'm now trying to reset-up the phone, when I turned it on it remembered the previous icloud account the phone had been set-up with however it would not accept the password. Its now saying this icloud account cannot be used to unlock this iphone.
When i log into the same icloud account on the PC, the password works, however the find my iphone doesn't show this iphone as being connected.
Any ideas on who I can get this iphone working again.
Thanks Sadie

You cannot Bypass the iPhone Activation Process.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

"cannot be used to unlock this iphone"

Hi,
i restore my iphone to upgrade to ios 7.0.2 then this message display when i write my Apple ID
"cannot be used to unlock this iphone" ..
what can i do to open my iphone ???

Give this a try (this is normally the proceedure when you want to sell the phone on).
1st Turn the phone completely off. Next goto http://icloud.com and log in,
Next select 'Find My iPhone', select your phone from the dropdown list and select 'Remove Device'.
Log out of your icloud account, Put phone into DFU mode, Restore phone and set up as a new iphone.
Following the above proceedure will remove the activation lock
Hope this helps

HT201407 Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate itits tell me "cannot be used to unlock this IPhone"

Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate it, its tell me "cannot be used to unlock this IPhone" What should i do?
Thanks

RadaMoore wrote:
Hi. Just tryed to sync my iphone and restore it by acsident.
Hogwash, as such is impossible.
Doesn't matter though, as you won't be able to use this phone, & Apple can't/won't help you.

Cannot be used to unlock this ipad

HI, can you help me please , I am in trouble
First I restored my IPAD 4 then the ipad request "activate ipad by icloud account" .Second i entered my ID apple and it said "
"[email protected]" cannot be used to unlock this iPad.
help me please

Welcome to the Apple community Roan.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

(E-mail) cannot be used to unlock this iPad.

(E-mail) cannot be used to unlock this iPad.
<E-mail Edited by Host>

You have to use the Apple ID email that was originally set up with the ipad.

Incorrect apple id cannot be used to unlock this iphone

Having a bit of a mare tonight. I have tried to restore from backup on my iMac to my girlfriends iPhone 5, I made the back up last night, and also backed up to iCloud last night using her apple id and password. Now according to Apples advice, if iTunes says there is not enough space to restore, go to iPhone and delete all content and settings etc. I did this it asked for iCloud login details etc and I deleted all content, when I plugged in to iTunes to retrieve the previous backup, I cannot get past the activation lock because of password. I can login to iCloud OK, (the same ID used to back up to iCloud last night!) with password but it won't accept it. This is so stupid I don't know where to start, the phone is now completely bricked, and can't even be activated yet alone restored.
She has had this phone from new but iCloud has always been a mess on this phone since iOS 7.
Any ideas??

From iTunes
This iPhone is currently linked to an Apple ID (s●●●●●@t●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
Activation Help
Apple ID s•••••••n@t•••••••.com
Password •••••••••••••
Forgot?
"s••••••••@t••••••••.com" cannot be used to unlock this iPhone.
messed up! I can't believe that changing password for Apple ID is not allowed when activating

ITunes user name cannot be used to unblock this phone

hello,
i have recently emigrated to Australia but before I moved out here I was on 02 in the Uk. I asked 02 to unblock my phone which they did and I put a giff gaff sim card in (uk network) and it worked so then took it out of my iphone 5 and put the 02 one back in. Today I have got a sim card from Australia (Vodafone) and have tried to use that sim. When I put the sim in the phone it says
(itunes user name) cannot be used to unblock this phone
it won't let me process any further. I am at a loss as to what to do now? I haven't got the phone on iCloud and have tried everything? I have had the phone from brand new and never changed itunes user name etc. it's weird how the phone is unlocked on giff gaff and I have put that SIM card in and that still works but it doesn't let me use the Vodafone sim. Am I missing something here? Any help would be great. Even the people in the Vodafone shop were at a total loss.
Thanks

I Know it gets on my nerves Idk the very first password I put in for my apple Id and now it sayin i can't use my emai UGHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!

Activating ipad, kept saying that my apple id cannot be used to unlock this ipad

activating ipad, kept saying that my apple id cannot be used to unlock this ipad

Yes.. Everytin was normal n it happen after i update.. Fr both ipad n iphone..

HT4061 cannot be used to unlock this iphone

cannot be used to unlock this iphone

If help is desired, try posting something that makes some logical sense.

After formatting my iPhone 6 cannot activate it with my apple I'd say incorrect apple I'd this I'd cannot be used to unlock this iphone

After formatting my iPhone 6 cannot activate it with my apple I'd say that
Incorrect apple I'd this I'd cannot be used to unlock this iphone

If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.
If not, but you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(126602)

I can't activate my iPad and I'm sure i am using the correct apple id and password but when i press net it says it cannot be used to unlock this iPad

i can't activate my iPad and I'm sure i am using the correct apple id and password but when i press net it says it cannot be used to unlock this

You can try to figure out which Apple ID/email address and/or password you used to activate it by going to http://iforgot.apple.com
If you can't, you'll need to contact Apple Account Security with your proof of purchase.

Email cannot be used to unlock this phone

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