Email, contacts, calendar not synchronising error:...

Phone: Lumia 1520 (Black)
Software: Windows Phone 8.0
OS version: 8.0.10521.0
I'm using a Exchange Activs Sync account, which works perfectly with other phones (read Android).
On my Nokia Lumia 1520, I get an error message 8500201D, and synchronisation stops working.
It never synced contacts properly, and never synched the calendar properly.
The first time after a restart the error message is 85002012, and the phone fetches email messages - but not contacts or calendar.
PLease any advice would be very helpful - otherwise i will have to go back to Android.

You are using an Exchange Active Sync account to what? As you refer to having used Android before I would suspect that to be gmail. Google discontinued EAS for gmail quite some time ago. You need to use the CalDAV and CardDAV for calendars and contacts while mail syncs using IMAP.
Nothing anyone here or even MSFT can do about that as it was Google who cut the cord making is much harder for non Google devices and services to sync with gmail.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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