Email deletion by the Verizon email server
I have noticed a disturbing trend in my email Inbox. Since about the first of the year, I have noticed that most of my older email messages have been deleted by the Verizon email server, which is allowable under the terms of agreement as per below:
Email Retention
All read Verizon Online email messages remain on the Verizon server until you decide to delete them. All unread Verizon Online email messages are deleted from the Verizon server after 90 days
The problem? The messages being deleted had been read previously. And, this morning, two more messages were deleted automatically. And, yes, they had been read - in March of 2008.
It is not like I am using any storage space. I am at less than 1% of my allowed storage allocation.
This appears to be a violation of Verizon's terms of agreement. What gives?
Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.
The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.
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Verizon Media Server VMS1100 and IPC1100 STB. Plus Entertaiment now and in the future.
Information about my experiences, and what I learned when I spent vacation time at CES 2013 can be found though the link provided.
This includes links to the Verizon News website, other press publications, and my own opinions. There are exciting things to come in reference to the Verizon Media Server, VMS1100 and IPC1100 STB. In addition to items discussed regarding streaming media, Redbox Instant, and other items.
http://forums.verizon.com/t5/FiOS-TV-Programming/CES-2013-and-items-that-will-change-the-way-you-enj...Others claimed as early as last October, then November, then December.... You get the picture.
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We just made the switch to Verizon.
Setting up Mail.app with my relatively new MacBook Pro (and OS 10.8.4) was very smooth.
Not so with my wife's old PowerBook G4 running 10.5.8, which she inherited from my daughter.
It seems to set up fine, using the same settings for the servers as on the MBP (it has to be done manually), but it is unable to send mail (via the verizon smtp server). The Connection Doctor thing does not have any trouble finding the servers and connecting.
I get the "The sender address [email protected] was rejected by the server smtp.verizon.net." message.
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You didn't say which settings you were trying to use. Lots of people are posting about switching over to the latest EMAIL settings which include pop.verizon.net and smtp.verizon.net as the servers. However it has invariably been a mistake they are making or a special requirement of there DEVICE such as a shutdown and restart.
You should take a look at http://verizon.com/emailsettings . There are both the manual settings and some automatic trouble shooters that may be able to setup your device. -
Why doesn't the "remove from server when deleted from I.nbox" not do it on my Verizon server?
This will only occur if your mail server is an IMAP server. What do you have?
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I add my comcast email to the mail on a iMac running Maverick. It downloads all my emails from there. How do i get my email to delete of the the server
Go to Mail Preferences>Accounts, click the '+' button below the list of accounts and insert the settings, username and password as instructed. Some account types can be set up automatically as soon as Mail knows the emails address (because the server settings are built in), in other cases you will have to get them from your ISP.
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I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.
ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
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select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option. -
Emails are not delete from the handheld/server
Hello,
Our client has Blackberry 8330.
Emails are not deleted nor from the server nor from the phone. Maybe there any other setting set? Or are these settings set wrong?
Thanks you
He has these settings:
under Messages - Options - General Options, there's this field for "Keep message for" --> 2 months
The Options >Email reconciliation
Delete On: Mailbox & Handheld
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On Conflicsts: Mailbox WinsEndriuska wrote:
It looks like it only synchrozines mailbox to handheld(if deleted from mailbox, will delete from handheld), but will it delete from mailbox if the email is deleted from handheld?
As discussed in the KB I linked for you, it depends. If, in the top grid, there is a YES in the Wireless Deletion column for the subject email service AND you have further configured, as per the KB you found, for deleted item reconciliation, then yes it should delete from the server when you delete from the HH.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Yahoo/att email from my ipad2 are deleted from the server view.
When reading my yahoo/att email from my ipad2 they are deleted from the server view. Is there any way to keep this from occuring? I have my home pc set to not delete upon reading to allow manual retention as needed.
If you recently added back your email account it was most likely set up as an IMAP account - renowned for the seamless sync across your device - yes I am being a little sarcastic there - at the technology not at you
The oft recommended way to "force" the email to be POP is to add your email address in there incorrectly - misspelling works fine - and then it asks whether you want a POP or IMAP account
Try that - delete the account - you will not lose your emails in there
Then re add and follow the steps I recommended and see if that solves your issue -
Hi,
i would like to use my account in a way, that when an email is deleted from the server (limited space) it still remains on my computer.
it did work for some time, but since I have a new PC, I was not able to configure it again that way.
I use IMAP.
Any toughts?
thanks very much,
TamasDear Airmail,
Thanks for your answer. I did know this already.
Anyhow on my previous machine Thunderbird just did work differently, and I can not find the setting responsible for the change.
On my previous machine (also IMAP) if the message was deleted from the server (from an another machine for example) then that email did not disappear from my computer.
Maybe that was a failure of the Mozilla thunderbird back then, but anyhow I just would like to have that behavior without using an extra folder and see my emails in two folders..... not to mention, I dont know, if I have the local folder, how I automatically send all the emails from one email account to it the way it collects all of them but never delete... -
I deleted 4 accounts and the mail app keeps trying to contact the old account server causing thousands of emails to be processed and causing my ISP to charge my account 20-30GB of data. Why is this happening and how do I stop this activity?
I only now have 3 accounts!
The old accounts have been deleted but the "Provide Mail Feedback" selection shows:
Mail Version: 6.5 (1508)
Total Accounts Configured: 4
Account: MFAosImapAccount
8 mailboxes:
2029 messages, 362315022 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
795 messages, 167250216 bytes
Account: IMAPAccount
10 mailboxes:
4 messages, 1199297 bytes
0 messages, 0 bytes
556 messages, 160661538 bytes
3036 messages, 802090564 bytes
0 messages, 0 bytes
0 messages, 0 bytes
3019 messages, 801316850 bytes
0 messages, 0 bytes
0 messages, 0 bytes
10 messages, 3104320 bytes
server information:
vendor: Google, Inc.
name: GImap
Account: MFAosImapAccount
10 mailboxes:
180 messages, 40819804 bytes
37 messages, 1013784 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
210 messages, 19863404 bytes
0 messages, 0 bytes
0 messages, 0 bytes
Account: LocalAccount
24 mailboxes:
7 messages, 88931 bytes
294 messages, 2849595 bytes
1 message, 6558 bytes
0 messages, 0 bytes
1 message, 9186 bytes
26 messages, 744240 bytes
0 messages, 0 bytes
2 messages, 7698 bytes
502 messages, 4398261 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
98 messages, 40510329 bytes
1 message, 2289 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
19 messages, 465695 bytes
1268 messages, 76984849 bytes
0 messages, 0 bytes
10 messages, 312327 bytes
0 messages, 0 bytes
6 messages, 113325 bytes
1 message, 10034 bytes
Total Incoming Message Rules: 1Junk Filter Mode: Automatic
number of messages evaluated: 50165
number of messages evaluated as junk: 17332
number of messages manually marked as junk: 433
number of messages manually marked as not junk: 471
training balance: -14
training debt: 741
training credit: 727
2 smart mailboxes:
1 message, 2 criteria
0 messages, 2 criteriaThe "LocalAccount" is "On My Mac" and doesn't correspond to an account on a mail server. That all I can tell you from the information provided.
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My emails are deleting from the server...
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How do I stop this from happening?
By using an IMAP or Exchange account for mail, rather than POP, which is what you have now.
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