Email disconnect from server

Dear All,
I have an iPhon I set up my work email account. After setting up the account was working fine after few mints I got message on my iphone screen your connection to the server is faild. Some time I can get my emails but sometime I get connection failed.
I will appreciate if any one can tell me how can I fix the problem please.
Thanks

hi beth-martin,
what do mean?
tnx

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    mail (A) xxx.xxx.xxx.xxx
    mail (MX) [10] xxx.xxx.xxx.xxx
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    MCP | MCTS 70-236: Exchange Server 2007, Configuring
    Want to follow me ?  |  Blog:
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    When you delete on the device, if you have selected Prompt, you must not select to delete from the Server. And of course you must not have set it to "Server and Handheld".
    With all of that, it will do as you instruct based on how you have configured it, the capability of your server, and how you use it. Note carefully that, if your server is not capable, then the settings you configure and the way you use it will be irrelevant.
    On the Z10, the device and the server are intended to be replicas of each other. What you do on one will act on the other. There is no setting to override it and allow you to delete on the Handheld only. The workaround is to move to a folder rather than delete.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Deleting email messages from server and device

    I had to wipe my 8830 due to a major sync problem but I no longer have the option to delete from the server when I delete email messages. I checked the user's guide and throughout my device. Where do I find this setting please?

    Ok, here is the Knowledge Base article relating to your need.
    http://www.blackberry.com/btsc/KB13509
     From your MESSAGES folder > Menu > Options > Email Reconciliation > Message Services.
    If those settings are not present on your device... you probably have some Service Book problems (as in not present or corrupt).
    Do this: First, look at Options > Advanced > Servcie Books and delete ALL service books releated to any email account.
    Then, with the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
     Then do this:
    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. Resend your service books from your carrier BIS site.
    http://www.blackberryfaq.com/index.php/Where_can_I​_log_into_my_BIS_account%3F
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Deleting email messages from server

    I have set my (POP3) mail box to delete messages from its server immediately on download. But messages are not being deleted from the server. Any ideas as to why this should be?
    Thanks
    Andy

    Ok, here is the Knowledge Base article relating to your need.
    http://www.blackberry.com/btsc/KB13509
     From your MESSAGES folder > Menu > Options > Email Reconciliation > Message Services.
    If those settings are not present on your device... you probably have some Service Book problems (as in not present or corrupt).
    Do this: First, look at Options > Advanced > Servcie Books and delete ALL service books releated to any email account.
    Then, with the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
     Then do this:
    1. Options > Advanced > Host Routing Table > Menu > Register.
    2. Resend your service books from your carrier BIS site.
    http://www.blackberryfaq.com/index.php/Where_can_I​_log_into_my_BIS_account%3F
    3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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