Email dropped from Inbox

I have a new Galaxy SIII that seems to drop email from the Inbox without my deleting it. I have the mail account period to synchronize settings set for 1 month but the only email displayed in the Inbox is for the previous week. In an effort to fix this I tried changing the settings to 2 weeks which made no difference. I then changed the setting back to 1 month and now only the last 10 messages are displayed. The missing email is not in the Deleted items folder. This only happens with my default email account. I also have a Hotmail account which saves all messages back for 1 month.
My question is how can this be fixed and also is there a way to save messages older than 1 month?
Any help will be appreciated.
Thanks.

Hi Don. Thanks for the reply. The email provider is a local ISP that I have used for more years. The account is set up on the phone as a POP account. I have the account set to leave email on the server for 21 days as I access the mail from more than one computer in addition to the phone. When the email deletes from the phone it remains on the ISP server for the full 21 days and I can download to any other computers where I have the account set up.
After trying to change the settings for Period to synch from 30 days to Two weeks and back again I was only able to see 1 day of downloaded email. So I deleted the account and set it up again. The full 21 days of mail from the server downloaded to the phone. The next day I looked at the mail and only the last two weeks of mail was displayed. I know that the mail is still on the ISP server and I could delete the account and set it up again to get it all but this is obviously not a permanent fix.
Ideally I would like all my email to remain on the phone until I delete it from the phone. There are some messages that I would like to keep for more than 1 month and I assume I can use the save function but I’m not sure I trust that it will remain.
I may check in at the local Verizon store because I know there are lots of users in the area that use the same ISP.
Thanks again for your help and would like to hear any other suggestions you think might help.
Sam

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What is your hard drive capacity and available free space?
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Email dropped from Inbox

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