Email error in Acrobat Pro 9
Every time I try to email from Adobe Acrobat Pro 9, I get the following eror: "Either there is no default email client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client". When i click 'ok', i get the following error: 'An error occurred while sending email'. I am unig MS Outlook 2010 64 bit. No other problems with it
Good day,
If you have not done so already, I would recommend updating your Acrobat 9 to the latest version, 9.4.6. This sounds similar to an error that was introduced with the 9.4.2 release.
I'm also moving this thread to the Acrobat Windows forum as it is a more appropriate forum for this topic.
Kind regards,
David
Acrobat Community Manager
Adobe Systems
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--- Original Message Follows ---
Date: Fri, 18 Mar 2011 18:35:45 -0600
From: MichaelKazlow <[email protected]>
To: anders ekstromer <[email protected]>
Subject: Resource mismatch error in Acrobat Pro 6.0 -
Hello,
I am getting an error in Acrobat Pro 8 when I scan w/OCR option enabled. The software basically crashes and closes.
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We have Fujitsu Color scanners running twain drivers. The 200+ page documents seem to scan okay but when the OCR process starts it hangs on what looks like charts or graphs in the document. This is consistent on several computers but not all charts or graphs. The strange part about this is if I deselect OCR option, scan the document, save it to disk, and then run the OCR from the Document menu, it works fine. Any clues?
Thanks in advance,
-RobertProbably Acrobat and/or the scanning software is running out of resouces. It could be RAM. It could be hard disk space. Doing it in two steps seems like the way to go even if you were to prefer it to be one step.
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D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.16-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.17-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.18-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.19-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.20-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.21-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.22-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.23-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] STATE: - com.hp.m.3.4.24-report
D [20/Aug/2010:09:26:42 -0500] [Job 534] PPD: DefaultHPAutoDuplexerInstalled="True"
D [20/Aug/2010:09:26:42 -0500] [Job 534] PID 18598 (/Library/Printers/hp/cups/Inkjet.driver/Contents/MacOS/Inkjet) exited with 3 status.
D [20/Aug/2010:09:26:42 -0500] [Job 534] user time used: 2" 220314'
D [20/Aug/2010:09:26:42 -0500] [Job 534] system time used: 0" 311151'
D [20/Aug/2010:09:26:42 -0500] [Job 534] max resident size: 29061120
D [20/Aug/2010:09:26:42 -0500] [Job 534] shared memory size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared data size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] unshared stack size: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] page reclaims : 8158
D [20/Aug/2010:09:26:42 -0500] [Job 534] page faults : 172
D [20/Aug/2010:09:26:42 -0500] [Job 534] swaps : 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] block inputs count: 76
D [20/Aug/2010:09:26:42 -0500] [Job 534] block outputs count: 16
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages sent: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] messages received: 0
D [20/Aug/2010:09:26:42 -0500] [Job 534] signals received: 2
D [20/Aug/2010:09:26:42 -0500] [Job 534] voluntary switches: 374
D [20/Aug/2010:09:26:42 -0500] [Job 534] preempted switches: 1834
D [20/Aug/2010:09:26:42 -0500] [Job 534] Sent 0 bytes...
D [20/Aug/2010:09:26:42 -0500] [Job 534] End of messages
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state=3(idle)
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-message="can't open `/private/var/spool/cups/tmp/048a64c7042a4'."
D [20/Aug/2010:09:26:42 -0500] [Job 534] printer-state-reasons=none
Any ideas? Also sent to HP.
MikailWhile on Adobe's site I had a chat with tech support. Once I gave them the serial number they said that it was volume license (I am a teacher and the school supplied the program) and that I would have to call the volume licensing number. I just spent 33 minutes on the phone with Adobe being bounced four different times. I called volume license number given in the chat, went through the problem. They transferred me to tech support where I gave them the same information again. They transferred me to Acrobat support. I gave them the information again and they said that I needed a service agreement (looks like the school does not have one) and would transfer me back to volume license. The last transfer just said that I should have been told that on the first call. I still do not have Acrobat Pro printing to my printer. All of my applications will print except Acrobat Pro. Any other suggestions?
-
Win 7 SideBySide Error with Acrobat Pro
I am running Win 7 64 bit SP1 and Adobe Acrobat Pro 9.5.4. In the Event Viewer I keep getting Error ID 80 SideBySide which says:
Log Name: Application
Source: SideBySide
Date: 3/20/2013 8:18:48 AM
Event ID: 80
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ToshibaP770-PC
Description:
Activation context generation failed for "C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest
I've tried uninstalling and reinstalling. I've also read that installing manual updates might help but when I tried that I got an error to the effect that I didn't have that program installed. I'm pretty sure I did that correctly but maybe not. Anyway, is anyone familiar with this and can tell me what I can do to fix it?
Thank you.What happened was I did the initial install using my CD and set Acrobat to not download or install updates since I was going to try and do that manually. I tried to do it manually, but when I went to install the update got a message that the proper program did not exist or something like that. I thought maybe I tried to jump too far too fast - i.e., from my disk which I believe is 9.0 to 9.5.4 from Adobe's website. So I was going to come back when I had more time and do more incremental upgrades.
Later that day there was an Adobe Updater icon in my task bar and I thought it was for another program and clicked on it. It updated Acrobat to 9.5.4. Both when the original 9.0 was installed and when the update occurred, I got the SideBySide errors.
I'm fine with uninstalling it and trying again, but I'm not really sure what's the best approach at this point. I'm wondering if anyone else has had any success it installing it and not getting the SideBySide errors.
Thanks. -
PDF to Email: LiveCycle or Acrobat Pro?
Hello!
I´m very new to this so, please, be patient with my questions.
Here´s what I need: I´d like to create a PDF form so I could send it to several people and receive the results by email.
Possible?
Do I need LiveCycle to do it or will Acrobat Pro do the job?
Are there any tutorials available that could help me get started?
Thank you for any ideas.
MarcosHi Sara,
I'm working on an Imac 3.2GHz Intel Core i5 running OS X 10.9.5. Sometimes
Acrobat just shuts down, sometimes it stops responding and I have to force
quit, and other times I get this message: "Save as failed to process this
document. No document was created".
I don't know exactly how the PDFs were created, as they come from another
institution. They look as if they were exported from excel though. The
thing is I have several files, all with the same structure, from the same
source, and the small ones were converted without a problem, but the large
ones simply won't. I'm attaching one of the files, perhaps you can see for
yourself something useful.
Thanks,
Mariana
On Tue, Nov 11, 2014 at 7:34 PM, Sara.Forsberg <[email protected]> -
Error installing Acrobat Pro 7.0 from CS2 downloads
While attempting to install Acrobat Pro 7.0 from the CS2 downloads I am able to enter the serial number and launch the install but the install stops with an error 1310 which I can choose to ignore but then I get an error 1304 where I need to cancel the install.
Why?Re: Error 1310: my monthslong nightmare, my scourge, my nemesis
-
Download error message Acrobat Pro
I purchased a subscription for Acrobat Pro, but am unable to get it to download. I get error message 1310: wants me to verify that I have access to file C:\config.Msi\d4fe396.rbf Any suggestions?
Hi suej,
Please check the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards,
Rave -
I have tried different browsers, different download managers, different computers... I am getting this message when I try to install the Acrobat Pro 30day trial... PLEASE HELP!!
Hi Gnatly,
This error usually comes up when the downloaded installer file is corrupted.
If you have tried different browsers and different computers already then the only reason I could think of is the internet issues.
Are you experiencing intermittent network issues?
Try downloading the file from a different network and check.
Also try downloading from the direct download links available at: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave -
Error 0x8007054F Acrobat Pro XI
Error durante la instalación de Adobe Acrobat Pro XI, al final de la instalación aparece en pantalla el error C6357C55-7461-3D51-9AE5-FD71CA24027A-HRESULT 0x8007054F
Viendo foros he visto que el problema podía estar con el Reader X que tenía instalado, pero después de desinstalarlo sigue dando error.
Ya no sé qué hacer, ¿Pueden ayudarme?Ejecuta el Acrobat Cleaner:
http://labs.adobe.com/downloads/acrobatcleaner.html
reinicia el ordenadoe e intenta entonces instalar sólo Acrobat Pro.
Confirma por favor si se resuelve el problema, y marca en ese caso en tu pregunta inicial que ha sido contestada, facilitará su consulta a otros usuarios. Gracias. -
Error in Acrobat Pro X install log
Win XP SP3. Livecycle Workbench and Designer installed. Cannot update Acrobat Pro X. Cannot repair with add/remove programs.
Property(S): PRINTERINFO2_PLOCATION = My Documents
Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF
Property(S): LANG_SEL_DEFAULT = ENU
Property(S): EULA_ACCEPT = NO
Property(S): CustomText = 0
Property(S): CompleteText = 0
Property(S): FileInUseProcess = 0
Property(S): edl = Asneu.dll
Property(S): ARPHELPTELEPHONE =
Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.
Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:
[BlockingProduct]
Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict. Please follow these steps:
1) Cancel this Installer
2) Go to the "Add/Remove Programs" Control Panel, located at
Start: Settings: Control Panel
3) Highlight the product [BlockingProduct]
and click Remove
4) Relaunch this Installer
Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): SecureCustomProperties = AS_PRINTER;AS_PRINTER_DRIVER;AS_PRINTER_DRIVER_64;UT_A3D9;UT_AP9;UT_AS9;UT_AS6;UT_AP6;UT_ APU;UT_ASU;UT_D;UT_E;UT_AP7;UT_AS7;UT_FR;UT_AS8;UT_AP8;UT_6X;UT_7X;UT_A3D8;UT_A3D7;UT_AT;U T_RDRBIG_ALL;UT_RDRMIN_ALL;DEACTIVATE;UT_D_AS;UT_D_AP;UT_D_A3D;UT_D_EL;UT_A3D10;UT_AP10;UT _AS10;REPAIRSELECTED;DEFAULT_VERB;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_DEFAULTICON ;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;PDF_INPROCSERVER_VIEWERPS;CreateP DFMOfficeX64Registry;DeletePDFMOfficeX64Registry;RegisterPDFMOfficeX64Comp;UnRegisterPDFMO fficeX64Comp;LOTUS_INSTALLED;DELBASIDTCA
Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}
Property(S): IGNORE_INTEROP_REQS = NO
Property(S): BlockingProduct = NONE
Property(S): UpgradeTagFile = instmsiw.exe
Property(S): EulaAgreementRequirement = 0
Property(S): Eula_accept_term = 0
Property(S): BrandName = Adobe Acrobat X Pro - English, Français, Deutsch (10.1.3)
Property(S): ALLOW_LOCKDOWN_MEDIA = NO
Property(S): ALLOW_LOCKDOWN_BROWSE = NO
Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer. Setup will now terminate.
Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer detected that you have Acrobat Elements on your system. You must uninstall the older version first before installing this version.
Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer detected that you have an older version of Acrobat on your system. You must uninstall the older version first before installing this version.
Property(S): InstalledFile = 0
Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): DEFAULT_JOBOPTION = Standard
Property(S): PENDINGOPERATION = 0
Property(S): ISVROOT_PORT_NO = 0
Property(S): ARPCOMMENTS =
Property(S): ARPNOREPAIR = 1
Property(S): UITimeRemaining = Time remaining: {[1] min }[2] sec
Property(S): INBROWSER_HANDLER = YES
Property(S): PDF_Integration = 1
Property(S): ApplicationList = 0
Property(S): Browser_Integration = 1
Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...
Property(S): DISABLE_BROWSER_INTEGRATION = NO
Property(S): RemoveFilesActionText = File: [1]I see in the doc saying that
LiveCycle Designer
LiveCycle Designer is no longer included in Acrobat XI Pro for Windows.
http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
Regards
Suman P. -
I was getting the security prompt each time I tried to run acrobat pro xi so I uninstalled and reinstalled. Now when it launches, I have to pick english from the window since Italian is picked. However, after I pick english, it still tries to make me log into adobe and it asks it all in Italian. What is up?
uninstall, clean and reinstall per, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
-
Customization Wizard error for Acrobat Pro XI
Hi,
I've downloaded Adobe Pro XI with Creative Cloud packager, however we need to change some settings in the package. Previously we have used the customization wizard for this. However when I start customization wizard for Adobe XI and point it to the Acrobat Pro XI.msi file the cloud packager downloaded, Customization Wizards states the following:
How should I proceed?
Br JohanHi MrSandberg,
Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html.
Regards,
Romit Sinha -
Error installing Acrobat.pro (Invalid serial number??)
I have a DVD set Adobe creative Suite 5 design standard which consist with 2 DVD for Design Standard and one (1) DVD for Adobe Acrobat 9 PRO (all Windows version)
I was try to install all DVD's on my win8.1 machine, but I coudn't install Acrobat 9 PRO.
When I was write down serial number which I found on Adobe Certifikate printed from "Obtain License Certificates" site
(https://licensing2.adobe.com/sap%28bD1lbiZjPTAwMw==%29/bc/bsp/sap/zavlreports/certificate. htm)
Sistem give me an error "Invalid serial number" as you can see on the picture, below.
I was ask for the solution MEDIJA d.o.o. from which I was buy this set, but they haven't give me a solution.
Can someone please help me? (please don't ask me if I was write down serial number correctly, Answer is YES - few times! :-) )
Thank you in advance.
Ivan Kolenko
*** Post edited by Admin ****Hi ivank25654647,
I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
2) You have a stand alone installer for Acrobat and not a suite installer.
I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
Cheers,
Kartikay Sharma -
Problems emailing from Adobe Acrobat Pro 9.3.2
I am using Acrobat on Windows 7 Professional 64-bit with Office 2007. PC is brand new with Intel Core 2 Duo E7500 @ 2.93GHz with 2Gb RAM.
I create a Word document and select Adobe Create and attach to email. New mail message appears with PDF attachment, select recipient and click send. Hourglass appears for about 30 seconds during which time I cannot get into Outlook,Word or Acrobat. Interestingly, when hovering over the Word icon on the task bar there is an Adobe window open in the background which says "updating tags". Eventually it all clears away and the email is sent but the new message remains on the desktop and has to be closed manually.
Very strange behaviour and any help in finding a solution would be very much appreciated.Any help on this one would be much appreciated.
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