EMAIL FREEZING! I'M GOING NUTS!

I can access my email online through Firefox but when I click on the mail icon on the bottom of my screen (rather than going to mac.com online) it opens the application and then the "waiting" rainbow ball goes on too and it doesn't open anything. you can't click on any of the toolbar options nor does it show any email- going in or out. Why can't I access this anymore????

The Installer app first looks at the receipts folder and if it finds a receipt for the same software being installed it gives the "can't install" message.
Removing the receipt (but leaving all the other installed parts) should allow the installer to only add "missing" files.
Try the install while logged on as a different user. Create an account if needed.
Last resort is to move the QuickTime Player from the Applications folder to the Desktop. Delete it after the new install is tested.

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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