Email from Adobe: "Your Adobe ExportPDF subscription has been cancelled". I did not cancel it.

email from Adobe: "Your Adobe ExportPDF subscription has been cancelled". I did not cancel it. I was charged and it wants me to renew. I paid already and I never cancelled it. How do I get this subscription to work without paying AGAIN

Hi Tom,
I see that is was canceled back in August. Would you please Contact Customer Care via Chat or phone, so that an Customer Care agent can help you get this straightened out.
Best,
Sara

Similar Messages

  • Have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

    have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

    It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
    [email protected]
    The link below has information to help identify fraudulent emails.
    http://support.apple.com/kb/HT4933

  • Please I'm frankly tired and in need of your help to activate the iPhone5 it does not account Icloud Old I know of has been good, I did not get before Fargo as a result of your help and thank you and appreciation

    please im tired and in need of your help to activate the iphon5 it does not account icloud old iknow of has been good, idid not get before fargo as aresult of your help and thank you and appreciation

    please im tired and in need of your help to activate the iphon5 it does not account icloud old iknow of has been good, idid not get before fargo as aresult of your help and thank you and appreciation

  • Another user has accessed my account and seems to have secured a download. The email from Apple doesn't state what has been downloaded. How can I find out?

    Have been informed by Apple that a strange ID has gained access to download something unspecified without my knowledge. How can I find out what it was and how much was spent?

    Sign into your Account > Click on your account name > Click on Account > Purchase History
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727

  • I thought that I have a yearly subscription. Why did I get this email "Expiration of your Adobe Acrobat Pro Subscription"?

    Why did I get this email "Expiration of your Adobe Acrobat Pro Subscription"?
    I'm supposed to have a yearly subscription to Adobe Acrobat Pro.

    Hi jksjcg,
    Kindly contact our chat support:http://helpx.adobe.com/x-productkb/global/service-b.html
    Regards,
    Florence

  • Just received an email "Congrats on your Adobe Revel Premium".

    Just received an email "Congrats on your Adobe Revel Premium" I'm part of the creative cloud but I have not paid for revel? When I logged on I only have the free subscription. I was excited then disappointed. Did anyone else get this email? Did I have a premium subscription or not?

    It sounds very much like one to me.   With grammar like that Apple would not employ you.   Just delete it and if you receive follow up ones there is a phishing advice contact I will add to this post when I find it.
    This is a guide document to phishing from Apple.  Identifying fraudulent "phishing" email
    You can also report it to [email protected]

  • FLASH Activation email from a non-adobe address?

    I downloaded latest free version of Flash, then received emails from a non adobe address telling me to click on their link to activate the software.  Anyone else getting this?  I am concerned that somehow a third-party is tracking the Flash downloads and asking people to click on links that do anything BUT activate the software.  The emails are from: Flash Player Activation <[email protected]> but no where in the body of the email does it reference Adobe or display an Adobe logo.  The links redirect to https://www.click.icptrack.com/relay.php?****   I have not clicked on the links because I think this is spam but Internet Explorer is still telling me to download the latest Flash version.... anybopdy experience anything similar??

    It's scammers that are targeting FLASH users.  DO NOT CLICK ON THE
    ADDRESS!  You may end up with a virus - or worse.
    ===============

  • How do I delete a digital signature in adobe acrobat 8 as it has been spelt incorrectly?

    A digital signature was created in adobe acrobat 8 professional but has been spelt incorrectly - how can I delete or edit it?

    What if you do this:
    To delete photos from your device
    In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
    Choose "Sync photos from."
    On a Mac, choose iPhoto or Aperture from the pop-up menu.
    On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
    Choose "Selected albums" and deselect the albums or collections you want to delete.
    Click Apply.
    But I do not think it will work since you can only sync/unsync with one iTunes library and the iPod sees the rebuilt computer as a new iTunes library.
    - Do the following to restore the iPod and not lose anything:
    - iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music
    - If you have synced photos then you need a program like TouchCopy or PhoneView which are paid. They also do music.
    - Connect the iPod to the conmputer and make a backup by right clicking on the iPod under Devices iniTunes and slect Back Up
    - Restore the iPod from that backup
    Note that the backup that iTunes makes does not included synced media like apps and music.

  • I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

    I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
    == This happened ==
    Every time Firefox opened

    I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

  • This document enabled extended features in Adobe Reader. The document has been changed...

    I am trying to distribute an interactive order form to approx. 50 recipients with Acrobat X Standard which I purchased recently.  Computer is Windows 7.
    I can go through the form editing and distribution as usual, but when I (or a recipient) opens up the distributed form with Adobe Reader, they get the message: “This document enabled extended features in Adobe Reader. The document has been changed and use of extended features is no longer available. Please contact the author for the original version of this document.”
    Oddly enough, sometimes is does work, but 90% of the time it doesn’t.
    And I have another, older XP computer with Acrobat X installed, and it works fine 100% of the time – weird....can anyone help?

    Hi Ken
    We have so many people who have not updated they are trying on 9. I might just have to tell them we can’t support under reader 10.
    Thanks
    Tania
    Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. -General George S. Patton
    Tania Lindenmayer \ Manager Organisational Shared Services \ Jabiru Community Youth & Children’s Services Assoc (Inc) \ Ph: (07) 3269 0044  Fax: (07) 3869 0675 \ [email protected]<mailto:[email protected]> \

  • Can't seem to change the Document Properties Advanced Reading Options in a Form that was created in Adobe LiveCycle. This option has been "greyed" out - anyone know how to update this to English so I can pass Accessibility Testing?

    Can't seem to change the Document Properties > Advanced > Reading Options in a Form that was created in Adobe LiveCycle. This option has been "greyed" out - anyone know how to update this to English so I can pass Accessibility Testing?

    LiveCycle forms use a very different approach to create a PDF form than Acrobat and that approach makes many features for processing PDFs non-functional.
    You might want to ask this question in one of the LiveCycle product forums.

  • How do I see a book which has been downloaded, but does not show in Adobe Reader XI?

    How do a find a ePub book in Adobe Reader XI, which has been downloaded and does not show up? janf76607913

    Visit:
    Adobe Digital Editions
    Be well...

  • I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?

    Welcome to the Apple Community.
    Yes, that's possible.

  • Your subscription has been suspended as you have e...

    Hello,
    My subscription has been suspended due this Fair Usage Policy. My  subscription on May 03-5-2012 and my account suspended 12-5-2012. How many for long time is suspended my subscription, please tell me answer. This message is still "Your subscription has been suspended as you have exceeded the fair usage policy for today, try again tommorow".
    ..Still again I am trying to connect on 13 May 2012 but still same message is coming ".........try again tommorow,
    Please help me  call is very urgent for me
    Regard's
    Manoj Srivastava

    I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is re

    I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is ready to use." but I cannot find the program on my computer.

    Hi corinne.blake.1991
    Go to Control Panel -> Program and features -> See if the programs are listed there ...This is for Windows ...

Maybe you are looking for

  • Using MacBook Pro display for another computer, is this possible?

    I have a MacBook Pro and an older Dell tower, i would like to see if I can use an input on the MacBook Pro to view my desktop on the Dell without the use of another monitor clogging up my workspace. Im thinking firewire or something.... i don't know.

  • Cant get sound to play IN headphones

    I used to have the problem where I could not get the internal speakers to work on my MB and had the red light ect. Fixed that now I have the opposite problem, I can't get anything to connect to my MB for sound purposes and I get the red light again.

  • Using COM from java

    hi all, I'm trying to find a way to call functions from a C++ COM object (.tlb). Since I don't have a clue about C++ I thought about using an API or Tool that will help me to generate the appropriate wrappers and stubs to use with java. Does someone

  • User exit fr IW22 !

    Hello All ,                  I'm in need of a user exit or BADI which would help me validate the items in Activities Performed/inspections tab of IW22. I have  tried the following exits IWOC0004 IWOC0003 IWOC0002 IWOC0001 IWO10027 IWO10026  , but the

  • Windows 8.1 trackpad issue

    Hey there, I recently updated to Windows 8.1 in bootcamp and had the dreaded "trackpad not working" issue. I was able to fix the problem!! I went to the old trusted Device Manager. In there you should find two touchpad devices with the question mark