Email from Apple about bad SIM?

Why did apple send me an email telling me they shipped a bad sim card with my iPhone 6? The phone seems to be working ok. Why would they decide to send me a new SIM card? Pre-ordered phone for launch day shipping if that makes a difference.

The iPhone 6 requires a special SIM to support voice over LTE. My guess is that they did not ship this SIM with your phone.

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HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104597)

How can I receive an email from apple about reseting security questions?

It is such pain, but I never get the email from apple about resetting my security questions no matter how many times I try, I mainly do receive emails from apple about my purchases but not about this, help me out, anyone?

If it hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(88124)

Emails from Apple about password change

Good evening all!
I am asking this for a friend. She is getting the following problem ...
She is being inundated with emails from Apple saying she has requested a password change (itunes/books etc) - which she hasn't.
These emails from Apple have been coming regularly for several weeks and are entitled 'How to reset your password' with a link to reset, which expires after three hours if you haven't continued.
She hasn't bought anything from ITunes for a while so cannot understand what is prompting them. She changed her password about a year ago after receiving a message checking whether she was aware a different computer had been used to purchase something (she was - her iPad).
Should she be worried that someone is trying to access her account and this is triggering the emails?
Thanks for your help.

kirenzi wrote:
Should she be worried that someone is trying to access her account and this is triggering the emails?
Definitely!
She should immediately change her password - NOT by clicking on any link in an email, but by using a conventional Apple website to do so:
https://iforgot.apple.com/password/verify/appleid

When can I expect an email from apple about resetting my security questions?

I've been needing to reset my security question for ages because I forgot it :/ I've asked apple to send me an email and it say that I should get an email. This was about half an hour ago. When can I expect this email to come? Please reply as soon as possible!

It can take 24 hours or so.

When will I get an email from apple about free mountain lion?

I applied for the free Mountain Lion software update because I just recently purchased a MacBook Pro. Apple said they would send me an email with a code so I could get it for free. I still haven't received the email and I'm anxious to download the new Mountain Lion on my new Mac.

It can take 24 hours or so.

I got an email from apple about my code and all of the sudden it disappears? ***? apple needs to pay

The email just deleted and disappeared out of nowhere. i can't find it at all. Apple really ***** for this and now i have to waste ******* 20 dollars for an upgrade on my new macbook pro i just got less than a month ago.

Check your email trash folder to see if it is there. Check your spam folder. Try restarting your email application. Emails don't just vanish for no reason. If your email was there and you didn't delete it, it probably still exists somewhere.

I just recently bought a macbook pro. I got an email from apple to update to OSX Lion but I accidentally deleted it. Is there anyway that email can be resent so I don't have to purchase OSX Lion?

I recently purchased a MacBook Pro. After setting up my new laptop, I got an email from Apple about upgrading to OSX Lion. I wasn't sure what the email was so I accidentally deleted it. Afterwards, I was informed that I need this upgrade and I have no way of retrieving this email. Is there anyway another email can be sent out to me so I don't have to purchase OSX Lion through the App Store?

Visit http://www.apple.com/macosx/uptodate and follow the appropriate links. You will be asked what your serial number is and where you purchased your computer but you will get lion free of charge.

Got the email from Apple Aperture compatible with future versions of iOS? (Mac OS?)

Got the email from Apple about Aperture this morning. They had a huge omission: are they going to keep Aperture compatible with future iOS? If not, I want, at a minimum, a refund for what I paid for the app.

They had a huge omission: are they going to keep Aperture compatible with future iOS?
There will be no further development of Aperture. That much should be clear from the announcement, that Aperture will no longer be sold at the AppStore. You are lucky - you used the last chance to buy the best photos app ever Apple created. The new Photos is not intended to be used by professional photographers like Aperture was. And you will be able to use and enjoy it as long as you keep a compatible operating system on your Mac.

I received an email from apple, but in russian about iCloud any reason why?

I recently received an email from apple, but written in russian about iCloud login any reason why? I've occassionaly received emails written in russian. No idea.

I was adding my osx mail to a new mac, and I logged into icloud in order to transfer contacts, etc. The email appears legit, but in Russian. Basically the email looks like a statement that i've logged on from a new device, but its written in cyrillic. I just used google translate to understand it. I deleted the message, and there was a link at the bottom, but obviously i didnt touch it. Just strange and coincidental. Not sure what to make of it. It has happened before, but I always deleted them.

I wont to fix my old id account my email is and when you whant to reset the password i dont recieve any email from apple id and when you answer question about your birth date it says not file is found.

When i try and reset my id account it says it has been blocked for security reason. When you answer question about your birth date no souch record found and when i resset it by email io dont recieve any email from apple id reseat password. can anyone hep me ?
<Email Edited by Host>

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312

I keep getting emails from Apple support about changing my password.

I keep getting emails from apple saying someone is trying to reset my password when I have not done such a thing. A couple days ago after the 4th email I decided to reset it myself just incase. Now im still getting a email from apple stating that someone is trying to reset it.

Apple do send out an email if you change your password that is genuine
You could change the password to see if the emails are genuine or phishing by getting a genuine email from Apple
No way otherwise if you cannot tell if they are genuine or otherwise

Email from Apple states there is a podcast error but gives no specifics. The feed validates and follows all Apple podcast spesifications.

I require information about an apparent error with my podcast feed.
I have tried numerous times to submit a podcast to Apple iTunes. There is no issue with the XML feed. It validates in both the W3C validator and the iTunes reccomended validation service.
The submision process works through iTunes without problem. However I keep receiving these email reposnes from Apple:
Dear podcast owner,
An error was encountered while trying to add your feed, [ http://feeds.mhpn.org.au/feeds/webinarsrss.aspx ].
Please correct the error and submit your feed again. For additional information, please consult the podcast FAQ at http://www.apple.com/itunes/podcasts/faq.html and technical specification at http://www.apple.com/itunes/podcasts/techspecs.html.
Sincerely,
The iTunes Store team
This email from Apple is generic and does not clarify what the error is nor how I can correct it.
I just spent over an hour and a half on the phone with Apple support. Was bumped to three consultants and two senior consultants who could not give me any information. The last senior consulatnt told me to try this forum.
Would appreciate any assistance/advice.
Thank you kindly.

iTunes Support won't help you diagnose problems in your feed. The feed validates in FeedValidator, and can be subscribed to manually in iTunes.
However, it's lacking what should be the first line:
<?xml version="1.0" encoding="UTF-8"?>
Also, the '.aspx' extension may be causing problems - this method of constructing and accessing feeds (which I don't know anything about) may not work in the Store (which is a quite different matter from the iTunes application, which is more robust). A direct link to the file, with the .xml extension, would be better.
Though it's not a fatal error, your feed is lacking the 'itunes:duration' tag - its absence may be an issue in the Store (certainly it is when people put it as 1 second, for example).
Otherwise the feed seems to be OK, but it's badly laid out which, though that shouldn't affect its usability, makes it difficult to look at for problems.
However there may be an issue with the actual media files. It's a requirement for the Store that the server can handle 'byte range requests': this is the method used by iPhones, consisting of requesting part of the file at a time rather than the entire file. The Terminal test for this shows this isn't working:
curl -I -r 200-300 http://feeds.mhpn.org.au/uploads/audio/MHPN_13_MAY_2013_RB.mp3
HTTP/1.1 416 Requested Range Not Satisfiable
Content-Length: 71741479
Content-Type: audio/mpeg
Last-Modified: Thu, 05 Sep 2013 10:27:49 GMT
Accept-Ranges: bytes
ETag: "69a1d79122aace1:0"
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Date: Mon, 21 Oct 2013 06:47:36 GMT
Content-Range: bytes */0
That is likely to get you rejected, though in that case they were originally saying so in the rejection notice (normally they don't give any reason) - they may have stopped doing that. In order to deal with that you will have either to get the server sorted out or find a server which can handle it.
You may find it helpful to look at my 'get you started' page on podcasting:
http://rfwilmut.net/pc

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

Why am I getting Emails from Apple in turkish to an Email-address that isn't used for my Apple ID anymore ?

Hi everybody, I already apologize if this isn't the right community for my problem.This whole thing is very confusing so I really hope someone can help me
I used Gmail as my official email account and it was also the Email address for my Apple-ID (for many, many years..)
Strangely, a few months ago, I got an Email from Apple saying that my Apple-ID was being used for Imessage and Facetime on other devices (in Turkey?). I googled it and found out that it might be a fishing mail so I quickly changed my password and also the Email-adress for my Apple.ID – which means that the Gmail-account was not longer in use for Apple anymore.
But here's the problem : I still get Emails from Apple (in Turkish) from time to time to my Gmail- account. They don't seem to be fishing Emails, though. Another odd thing about that is, that the mails I receive at Gmail don't seem to be addressed to my CORRECT email-address.
While my adress looks like „[email protected]“ the Itunes mails I receive are addressed to '[email protected]“ . I hope you know what I mean. There is no point between the names in my real address.
What could this be and how can I solve this problem ? It's really freaking me out.
Thanks,
D.

Hi D.,
Unfortunately phishing is far too common these days. The articles below will help you determine the authenticity of the emails that you received.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/ht4933
Identifying legitimate emails from the iTunes Store
http://support.apple.com/kb/ht2075
-Jason

Email from Apple about bad SIM?

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