Email from itunes back office

I Recieved an email from ITunes Back Office, saying my account was being frozen as they could not validate my account info.
It had a link to verify it or something. I did NOT press it, but checked my account thru the app store and it didnt say anything about it being frozen.
Is this email Legit? Does the ITunes Back Office exist?
Thanx

No. Forward the email to [email protected] and then delete it.
If there's an actual problem, you'll be told when you try to download or purchase something.
(112529)

Similar Messages

I'm not getting emails from iTunes? Help?

So this all started a year ago when my first Apple iD just stopped working one day. I used an aim account and I had forgotton the password for that and I only recently reset it yesterday, so saying that, I tried resetting my Apple iD password for my first account but I haven't received any emails to either my back-up email or my first email. My first Apple iD has 80 dollars on it, and I would like access to it again.
(sorry if this is confusing)
Breakdown: I'm not receiving emails from iTunes to either email and I can't access my apple account and I want my 80 dollars back.
Why am I not receiving emails from iTunes????

I note that your email got to me fine - were you using the address that I gave in my posting or were you using the one in my profile? Could you overwrite the address in my profile with what you used to eliminate the possibility of a stray control character?

Email from iTunes? Huh?

I got the same "not available in US Store" and from what I read it should be.
I also read "in the email you got from iTunes"... I never got an email from iTunes and I submitted our podcast 4 weeks ago. It does come up in the "powersearch/title" when I type in "Brian and Mark Show".
My questions are:
1) When I search under Music it doesn't show up on the 5 pages of music shows although it is "findable" under powersearch.
2) My link on my podpress is listed as this below (from right-clicking/paste on my artwork in itunes) but when I ping iTunes in Wordpress/Podpress it comes back as "your request produced an error [newNullResponse]" Should I worry about or fix this, and if so, how?
3) Certainly it should show up under the category "music" which it is under by now?
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=253055793
Can ANYBODY help? We're just getting going and I hate to botch it right out of the gate.
Thanks in advance,
Mark
http://brianandmarkshow.com

I had no trouble accessing your podcast through the "phobos" link you had in your post; no "not available" messages showed up, nor any other errors. Sometimes it takes a little while for a newly listed podcast to show up reliably, so if it gives you this message for a few days, don't panic.
In regards to the missing email "approval message" . . . I checked your in code, you have about 3 different email addresses in there, and you should also have a (different?) email address associated with the Apple ID you submitted the podcast under. Since I use(d) one email address under all fields when I submitted my podcast, I have no idea from which field the email address is grabbed to send the notification. You might want to try looking under each of those email address before you assume that email was never sent. Don't worry about it too much, though, because it's not really a big deal anyway - your podcast showed up in the Store. You have the ID# from your listing, and that is really the only important info that would have been in the email.
1) If you are searching under the term "music" in power search, only the top 150 most popular results are going to be displayed. Since you are new, you probably don't have enough subscribers to break into that list, and that's why you are searchable under some terms but not others.
2) Pinging through Podpress - my guess is that the "newNullResponse" message is standard when you ping through that service - error messages are commonly displayed when you ping through a service, but they still usually ping successfully. If you are truly worried about it, ping iTunes using this address: https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=253055793. It will give you a friendly "podcast ping received" message.
3) Do you mean the "music" category in the browse feature? (Your podcast isn't there . . .?) Oh boy, have you opened up a can of worms. We get reports in here all the time of podcasts not showing up in browse, even though they should. It's a pretty buggy system. Personally, I have 7 active podcasts in the Store, and 2 of them have never showed up in browse. That may not be able to be fixed.
Lastly, I don't think you have "botched" anything beyond repair - your podcast looks pretty good, especially if you have never done this before. Publishing podcasts can be such a jungle, with all the various tools and methods, and it's unfortunate that a lot of the time you just have to do it and make mistakes to learn how to do it correctly. Don't worry, have heart - you are on the right track.
Peach

HT4623 I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up

I have an ipad 2 on ops 4.3 and have just updated to 7.1 via itunes. I backed up first and have synced repeatedly but keep getting a message on my ipdad screen that the ipad is not set up - I chose the set up option restore from itunes back up

To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
Here's an article explaining how to move the iTunes folder. You can move the iPhoto library using the Finder but there is a slight complication. Start iPhoto, open the Preferences and click on the Advanced tab. The first option is "Copy items to the iPhoto Library". If this option is checked, copy the iPhoto library to your external folder (drag it from the Pictures folder to your external drive) and then delete it from your Picture folder. If this option is not checked, it is a bit more complicated and we'll need to talk a bit.

I had to restore my computer to factory settings. It wiped out my itunes and it was not backed up. How do I get the music, including music I did not buy from itunes back on computer?

I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?

Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod.

My hard drive crashed. How do I get the music I purchased from itunes back?

My hard drive crashed. How do I get the music I purchased from Itunes back?

Thanks Roaminggnome,
I just spoke with a friend who like you is into Apple and he just walked me through the Cloud. At least I was able to get those songs back.
Thanks.
Do you know --- the last time I tried to back up my itunes it asked for 106 cd's do you how to direct the backup to the external drive? By the way I found 3 back up cds from 2010 and 1 of the 3 cd's had an error.
Sincerely,
Nanettefrombrooklyn

HT201269 Can you get your previously purchased ringtones from itunes back when you switch to a new device?

Can you get your previously purchased ringtones from itunes back when you switch to a new device?

Try here:
iTunes: Error 13019 during sync

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

How can I can ringtones and music I purchased from itune back on my iPhone5,please help

how can I get back music and ringtones I purchased from itune back on my iPhone 5

What you can try to do is install an extension such as Ad-Block Plus, [https://addons.mozilla.org/en-US/firefox/addon/adblock-plus https://addons.mozilla.org/en-US/firefox/addon/adblock-plus], which will block many different forms of advertising.
Also, update your Firefox to version 12, and update your plugins to make sure you stay on top of security threats :) [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
If that fails to work, there is a possibility you might be infected with viruses, try Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]
Download and Run TDSSKiller [http://support.kaspersky.com/faq/?qid=208283363 http://support.kaspersky.com/faq/?qid=208283363]
Download and Install Microsoft Security Essentials [http://windows.microsoft.com/en-US/windows/products/security-essentials http://windows.microsoft.com/en-US/windows/products/security-essentials] (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)
Double check for all Windows Updates.

Updated to iOS5 and my apps are gone, how do I get them from iTunes back to my phone?, Updated to iOS5 and my apps are gone, how do I get them from iTunes back to my phone?

Updated iPhone 4 to iOS5, how do I get my apps from ITunes back into my phone?

Sync them as always.
If this fails, then reset your iphone and try again.
If that fails then restore your iphone and try again.

Unable to transfer purchases from itunes back to ipod

I am unable to deauthorize my old computer as it was a work computer and I am no longer with that company. I authorized my new comp and transfered my purchases to the new itunes. However, when I try to sync the information from itunes back to my ipod classic I get a warning message:
"Some of the items in the itunes Library were not copied to the ipod because you are not authorized to play them on this computer" I have 118 items unable to be retransfered. HELP!
How do I sync songs/movies from limewire to my ipod?

have you tried to deauthorize your old computer...because you should be able to by going to store, clicking deauthorize computer,and then putting in the account info from the old computer.
um..find one of the songs that can't be transfered. does it play in itunes? if not, jut reauthorize it with whatever account it's from.
are the songs from limewire in your itunes library??

I am getting emails from itunes asking me to renew my ID with bank account, creditcard and sortcode! to much information to be credible. anybody else have this problem?e

I am getting emails from itunes asking me to renew my ID with bank account, creditcard and sortcode! to much information to be credible. anybody else have this problem?

They are not from Apple/iTunes, they are phishing attempts to try and get your account and payment details - don't click on any of the links in them.
If you still have the emails then you could forward them to Apple : [email protected]

I am updating an iPhone 4 on an iMac, it is not my phone but another one. Is there a way to restore that phones date from iTunes back-up?

I am updating an iPhone 4 on an iMac, it is not my phone but another one. Is there a way to restore that phones date from iTunes back-up?

Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one.

I am signed into my iTunes account. However, Im asked for answers to security questions I can't remember. I have clicked to reset through e-mail, yet I am not getting any email from iTunes. Any advice on fixing this?

I am signed into my iTunes account. However, Im asked for answers to security questions I can't remember. I have clicked to reset through e-mail, yet I am not getting any email from iTunes. Any advice on fixing this?

If you are not getting the email, you can contact Apple Support to have your Security Questions reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you get them reset, check your Rescue Email address on Manage Your Apple ID to make sure it is still a functional address. It is not the same as your primary or alternate address.
Cheers,
GB

TS3694 trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do?

trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do? - Help cos I've lost my contacts!!!!!

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

Email from itunes back office

Similar Messages

Maybe you are looking for