Email from scan shows "unknown sender" as sender

Just set-up and tested my scan to email.  In my email inbox the message shows as from "unknowsender@UnknownDomain".  I am affraid that if my client see that they will not open the email.  Did I miss something in the set-up process?

Hello @ken5 ,
Welcome to the HP forum.
I understand you are concerned about the Scan to emails arriving from 'Unknownsender@UnknownDomain'.
I would like to help with this.
It should not be from an unknown domain. It should be from [email protected]
In the body of the email it explains that is is behalf of you. More accurately your email address.
This is because it the printer sends the scan to HP's servers.
It in turn sends the email to the recipient.
I believe this is because it was designed with personal use in mind.
By default it will also send a copy to your email as well as the intended recipient.
I would send the scan to your email only.
From there you can preview it, to make sure it is the way you want it to be.
(not upside down, blurred, ect..)
You can then forward the scan to your intended clients, It will be from your email, not HP's.
As for the Unknownsender@UnknownDomain, that could possibly be a security setting on your email account.  
I hope you find this helpful.
Let me know if i can be of further assistance.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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