Email glitch, help!

Hi, I have another Skype account that I use that I have forgotten the past for. When trying to get a new password from the email token that is supposed to be sent, I put in my email, and it says an email has been sent. When I went to go check my inbox there was no email there from Skype, and then from there I tried checking every 20-30 mins to see if it's been there and still nothing! So I went to go register for this forums with another email I use for a different Skype, I tried contacting the support service and once submititng my message they said I should get an email confirming that they have gotten my message and that they will take care of it as soon as they can, so still nothing!
Help!! I need my other Skype back

Open the link below and just select the appropriate option/category in your case.
https://support.skype.com/en/faq/FA109/i-ve-forgotten-my-password
please also be advised that you may be asked to provide verification details or answer verification questions before Skype can proceed in assisting you resetting your account password.
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