Email has frozen

My email screen has completely frozen and nothing will moves. How can I fix it?

When the Mail app misbehaves I quit Mail like I describe below then reset the iPad. This usually clears up the problem.
to quit an app double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. The reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

Similar Messages

  • TS3276 Help!! I'm a fairly new MAC user. My Email has frozen on the computer. I cannot close Email to do a reboot. what have I done wrong and how do I correct the problem. My server is obviously working. thanks, Sharon

    My Email has frozen. I'm unable to close Email so I'm unable to reboot the computer. I'm a fairly new Mac user. What have I done wrong? And how do I resolve the issue? thanks, Sharon

    Force quit. cmd-option-esc key combo. Then choose Mail and force quit in the window that presents itself.

  • My icloud email has frozen, how can i restart this?

    my icloud email has frozen , how can i restart?

    Close the Mail app in the Task Bar and re-launch.
    Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
    If it still doesn't work, try a reset.
    Hold the Sleep and Home button down until you see the Apple logo.

  • My email has frozen on iPhone 4s and will not load just kicks me back to the home screen, any ideas?

    my email froze yesterday now every time i open the app it gives me a blank screen and then after a fe secs kick me out back to the home screen. i have tried restarting, turning on and off, restoring, deleting account and adding it back on and changing my password but nothing has work, any ideas?

    While shut down and restart probably doesn't work, see if you can remember the last email that you were reading.  If it had a moticon or large attachment, try going your desktop and moving that email to a deleted folder.  Then go back to your email on your iphone it should be working.   That worked for me.  I then went back to my desktop and moved the email in question back into my inbox.

  • HT4910 My iCal has frozen after I tried to paste info from an email into a reminder.  I get a "server reports an error" message with what I tried to paste in the box.  Calendar is frozen and will only close by forcing it.  Any help?

    My iCal has frozen after I tried to paste info from an email into a reminder.  I get a "server reports an error" message with what I tried to paste in the box.  Calendar is frozen and will only close by forcing it.  Any help?

    Did another window open with the pasted information?  If so, try hitting "enter/return" key and "delete" key at the same time.  That should get rid of the current action on the ical, the extra window should go bye-bye, and all should be fine with the world.

  • TS3276 My iPad mail screen has frozen when trying to trash an email

    My iPad screen has frozen when trying to trash an email ' this message cannot be moved to mailbox trash ' with an OK button which will not respond to touching . I have gone in and out of mailbox , turned iPad off for 3 hours - all to no avail

    You said that you keep getting the error code 1604. Did you try putting the iPad into recovery mode and when the error code appears - close iTunes and restart iTunes while the iPad is connected to your PC?
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • I cannot get to the email account on my settings. It has frozen. I have tried re-booting, but no luck

    My email account has frozen and when I go to settings I cannot get to change anything. It has frozen. I have tried re-booting, but it stays frozen. I have two accounts: one is via a proxy server from my work place. I think that is the cause of my problem, bit I cannot get to it to delete or remove it. Can anyone help?

    Did you change the email address associed with yur account?  If you only changed that, your Apple ID address is not changed.  See:
    Frequently Asked Questions About Apple ID

  • Email won't send cause 'wheel' has frozen page -

    Trying to send email and then the wheel came up and now page has frozen - how do I close this down as cannot close window?

    Just put yourself in the To field, and bcc everyone else.
    Actually, I believe the standards for email require a recipient address in a To field, even if some mailers let it go without.

  • My email screen has frozen what to do to fix

    Hi can anyone help me please? My email screen has frozen so can't move the page up or down to read content. Can't access any other emails from the open page however I can go to notifications at top of page to open a new email but then same thing...screen frozen and I can't scroll up or down. Help!

    Try closing the Mail app via the multitasking bar and see if it works when you re-open the app :
    iOS 6 and below : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    iOS 7 : doubleclick the home button to open the bar, then swipe or drag up the Mail app from there and off the top of the screen
    If that doesn't fix it then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My email is frozen when I touch the screen to delete or change inbox can't get it to work

    My email is frozen wont do anything can't delete or change inbox how do I fix this

    You will need to do what it says, contact iTunes Support, which has no phone support (nor do they have live chat, only email support). Click the Support tab above, then the Get Started link in the Contact Apple Support area and follow the on-screen directions, making the selections as appropriate.
    Regards.

  • HT4637 My Pages has frozen up whilst importing a Word file into Pages. I can no longer use this software.  has anyone seen this ibefore.  Thanks,   Ken

    My iPages has frozen up whilst importing a Word file into iPages. I can no longer use this software.  has anyone seen this before.  Thanks,   Ken

    Ah yes school boy error there out of frustration and discontent..
    My issue is with music/apps/films etc not downloading from iTunes / App Store.
    They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
    However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
    I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
    Anyways I digress.
    So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
    At frustration station waiting for a train from pain...
    All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
    Answers in a postcard :-)
    Much love

  • My mac book air e-mail is trying to upgrade but it has frozen. How can I stop the upgrade as I cannot open my e-mail.

    My mac book air e-mail is trying to upgrade but it has frozen. How can I stop the upgrade as I cannot open my e-mail?

    This isn't the fault of firefox. Firefox is a web browser, not your email provider. I'd suggest contacting them (whoever you use, gmail, yahoo, etc.) and asking for help.

  • My email seems frozen. Hasn't worked for 2 days now. Any help out there?

    My email has been frozen for two days now. Any help out there? The little thing just keeps spinning and spinning.

    It's searching for new mail and can't connect to the server apparently,
    Quit the mail app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Try mail again.
    Or you can try this as well. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • TS2621 My Mail has frozen

    My MAIL has frozen. No features work on the screen Tried removing and reinstalling email account but still the same. New emails are shown as having come in but won't respond.  All other features on my IPAD work perfectly.  Any ideas?

    Close the Mail app in the Task Bar and re-launch.
    Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.
    If it still doesn't work, try a reset.
    Hold the Sleep and Home button down until you see the Apple logo.

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

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