Email hyperlinks don't open an Outlook new mail window (using Windows 7 and Outlook 2007 is set as Default Program, but still doesn't work).

I've read the community discussions of this issue and did try the "default program" solution, but it hasn't worked. Also noted a discussion about proxy settings (?), but couldn't find instructions and didn't understand what was posted.

Hi,
You can try to change the hyperlink option in the Windows '''Control Panel''' > '''Default Programs''' > '''Associate a file type or protocol with a program'''; look for '''.url''' > '''Change Program''' > select or '''Browse''' and choose Firefox. If this fails then you may have to find the cause of "There are restrictions in place on this computer" message and remedy it. Two likely possibilities are someone put the restriction (IT admin??), or a virus or malicious program did it.

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