Email icon there but no message

well the message icon to show i have an email is showing but there are no emails in my inbox
how do i get rid of the icon, as it's now doing my head in?
nice one

Hello,
The icon could mean you have a new message -- but not necessarily a new email (there are many message types). Try this:
Homescreen > Messages > > Search
Set as follows (may vary depending on your device OS level):
Search Type: Local
Name In: Any Address Field
Subject Message: <leave blank>
Include Encrypted Messages: Yes
Service: All Services
Folder: All Folders
Show: Unopened Only
Type: All
That should return to you all unopened messages from all message conduits.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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