Email link will not open on desktop computer

Hello. I am wanting to know why I can open email links from Shopify on my tablet and cell phone but not on my Desktop computer.  Thank you in advance for your help with this.

Hello @flowerjg24,
I have read your post on how you are not able to open links from Shopify on your desktop computer. Have you tried using a different Internet browser to open the link, such as Google Chrome or Firefox? If so, what were the results? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 
How Do I Find My Model Number or Product Number?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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