Email links will not open

Something happened and now my emal links will not open YouTube or a webpage. It had been working fine. Is there a fix for this issue?

... sorry, I did not note that this was in the Windows forum - my error.
Message was edited by: Barry Hemphill

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Email links will not open in my Firefox browser

Hello, Using my Firefox web browser when I am in my emails. Inside the email body and there is a link to click on inside. The Firefox will not open the link page, it comes up as an error. However, if i right click and open in a new window. Firefox will then open the link and send me to that page.
I then decided to try IE and when I double click the link within the email body, it opens it up with no issues at all.
Firefox is my default browser.
== This happened ==
Every time Firefox opened
== Two days ago

Hello,
I have checked all the above trouble shooting suggestions. I still am having the same problem.
I use Firefox as my default browser and have it checked off as per your last email. I am only having this problem in my emails. I cannot open url links in my emails anymore by double clicking on the mouse. I have to right click the mouse and choose open in a new window. It will then open that url link and take me to the website link.
If I try this by double clicking the url link, it takes me to a blank page with this "https://mail.go....er=ohh14rw8mbn4"
at the top of the page in the tab.

Email link will not open on desktop computer

Hello. I am wanting to know why I can open email links from Shopify on my tablet and cell phone but not on my Desktop computer. Thank you in advance for your help with this.

Hello @flowerjg24,
I have read your post on how you are not able to open links from Shopify on your desktop computer. Have you tried using a different Internet browser to open the link, such as Google Chrome or Firefox? If so, what were the results? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number.
How Do I Find My Model Number or Product Number?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Email links will not open in Safari

So, I really have no clue what is going on. I downloaded Safari and having been using with no problems for several weeks now. Yesterday I started noticing that when viewing my emails ( use Incredimail) and when I try to click on a link in an email, the only thing it does is opens my homepage but won't take me directly to the page. Here's the catch...this morning I tried again, and not it appears to be very selective about what it opens..eg....opened link to this page when I requested password be reset, opened link to Disney website, but won't open links to other major stores, such as won't open like to sale for JcPenney, Home Depot, or Disney Movie club. I know all that info is really irrelevant, just wanted to give you an example of how selective it is being. I have tried restarting computer, I have checked my McAfee to setting, not sure what else to try. Any suggestions?

... sorry, I did not note that this was in the Windows forum - my error.
Message was edited by: Barry Hemphill

HT2500 links will not open when I click on them in email

links will not open when I click on them in email

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Since updating to iOS 6.0.1, email app will not open and other problems.

Help! Since updating my phone to iOS 6.0.1, my email app will not open, my email/contacts/calendar settings will not open, my touchscreen is unresponsive, my battery is draining in two hours time, and my delete button only works one letter at a time (can't hold down to delete easily). I've done a soft reset and I've restored twice to no avail. This is a MAJOR problem! I'm not wanting to pay for the apple care since this may result in upgrading to the iPhone 5 (last option) and the closest apple store is an hour and a half from me.

This seems to be a common problem.
I am suffering too!
It would seem to be very shoddy from apple to allow such problems.
Not the first issue since upgrade to iOS 6.....think home button problems.
Has anybody got news of a fix?

New links will not open in a tab, only in the main window

with firefox 21, links will not open a new tab, only in the main window. I have set the option for tab opening, but it still will not work

Did you installed ASK toolbar?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
 To Enable SafeMode 
*You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
*''Once you get the pop-up, just select "'Start in Safe Mode"''
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Pdf links will not open in ie8 windows 7

I have installed, uninstalled Adobe Reader 10 and Internet Explorer. I have tried all the solutions listed in some other posts. PDF links will not open the files on some web sites, Fidelity.com in particular. I have reset IE8 Advanced Options and Advanced Options Reset, Created another Windows Administrative user, performed clean boot in Windows and run IE8 (no addons) from the accessory menu and unchecked the Display PDF in Browser box in preferences. None of these options have resulted in correcting the problem. Adobe Reader 10 works fine on the Fidelity web site in Firefox.

Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Mail app from this list.
- Press the home button twice when done.
- Restart the Mail app

After searching in Google, resulting links will not open, get a 'Firefox not responding' message. What is the solution? Ray Allum

After doing a Google search for web sites, the reultant links will not open, a 'Firefox not responding' shows in the URL bar.

I had the same problem and my solution was to disable the PDF extension that came with Firefox 4 which belongs to another company. I found out that it wast interfering with ReaderX. I unabled it and restarted Firefox. I have had no problems since then. Go to Tools, Add-On and click on Extensions and disable the PDF extension. I hope this helps

Email attachments will not open

Running Windows XP on a Dell Inspiron. Email attachments will not open on any emails, they will open in IE. In the past it would only happen on once in a while but then it would just be a gray box where a pic would be. Now no attachments will open.
== This happened ==
Every time Firefox opened
== End op April 2010

Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See [[Options window - Content panel]]
A way to see which images are blocked is to click the favicon (''Site Identification'' icon) on the left side of the location bar and click the "More Information" button.
This will open the Security tab of the ''Page Info'' window (also accessible via Tools > Page Info).
Go to the ''Media'' tab of that Page Info window.
Select the first image and scroll down though the list with the Down arrow.
If an image is grayed and there is a check-mark in the box ''Block Images from...'' then remove that mark to unblock the images from that domain.
See also [[Images or animations do not show]] and http://kb.mozillazine.org/Images_or_animations_do_not_load

Apple Mail links will not open in Firefox. The address bar and page are blank.

I have just upgraded Firefox to version 4.0 and when I receive an email with a link in it, the link will not work. Firefox will load but the page is blank and the web address bar will sometimes show the link and sometimes not. If I cut and paste the address from the email it will not work.

In mail.app preferences there is a setting for RSS that lets one choose which program is the default RSS reader. Whichever program is set to be the default RSS reader is used by mail.app to open any urls in mail messages.
I really like my Mac but this is the most un-userfriendly, un-"it just works" thing I've run across in the 23 years I've been using Macintosh...

When I get attachments in my email, they will not open when I click on them.

When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open.
In a nutshell, if I get an email from a group that says "click here for more info" or if I click the
"play arrow "on the u tube video etc. It will not open and/or play. This is only happening in my email account.

Thunderbird does not play video. You need to correct software to open the file types you are being sent.

Pdf links will not open in new browser window

I have created a pdf document in Acrobat 9 Pro that is password protected. You must enter the password to open it. In this document there are perhaps 15 links to other pdf documents. I set up each of the links to open in a new window. The links work as expected in Acrobat, each opening in a new window, however, when I posted the documents to the web, the links open in the same window as the original document. This would not be a big issue if the original document were not password protected, but each time the user clicks on a link, it takes him out of the original document. To get back to the original document requires re-entering the password. This is a major irritation with so many links.
I know that you can set Acrobat to display the documents in its own window rather than in the browser, but my users don't know that. Control clicking on a pdf link does not open it in a new window as it would with an HTML link. Is there a simple fix to this problem that does not involve user intervention?

Well, I came up with a solution, thanks to Ted Padova who offers a simple JavaScript solution on his blog at http://www.acrobatusers.com/blogs/tedpadova/opening-pdfs-new-browser-windows.
The solution is clearly laid out even for beginners, if you know how to create a link or button.
It seems to me that a prime objective of Adobe in developing Acrobat would be to have it behave the same way in free-standing mode and as a plug-in. In this case it does not, and obviously, it has not for the last forty-eleven years that Acrobat has been on the market. Maybe some day they will get around to a fix for this obvious problem. In the meantime, read Ted's blog and be happy we have guys like him who can solve these problems.

Clicking a link will not open a new tab

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

Hi postseason, you [[#answer-671346|said]]''
<blockquote>
The link opens in the same window. It's not unique to any site, it's consistent.
</blockquote>
As John99 stated, that is the normal way that Firefox handles links. The setting in options refers to when links are coded to open in a new window, do you want a new window or do you prefer a new tab.
In addition to the methods John99 listed, Ctrl+click opens a link in a new tab (nearly always; links intercepted by scripts can evade it).
If you want ALL links to AUTOMATICALLY open in a new tab, you would need an add-on for that. I don't use it myself, but Tab Mix Plus has a very rich set of options for where to open links, bookmarks, etc. You can read more about it here:
https://addons.mozilla.org/firefox/addon/tab-mix-plus/
As a footnote, Google has a search preference ([https://www.google.com/preferences here]) that codes results to open in a new window, so that's why I asked if you only noticed the difference on particular sites.

Email links will not open

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