Email loading issues

Question

I have a Droid X2 and regularly when accessing an email or the email mail accounts, the phone says loading for a while then kicks me out of the app. I have tried rebooting, taking the battery out, etc. Nothing seems to work except letting it sit for a while then next time it may or may not work? Any suggestions?

Answer 1

Hi Michelle,
This problem happens often and seems independent of the email account. I
have my work server, Comcast.net, and a gmail account all feeding into my
phone and when it start happening it happens with all accounts. It happens
quite a lot (often over 50%) and I only thing I can do is wait a few minutes
then try again. The emails show up just fine on my desktop, laptop, and
other devices. Just not on my phone. I am convinced it has nothing to do
with my email providers but the problem resides in either the Verizon
service or the Motorola phone. Which version of SW should I be running on
the Droid X2? I could check if I am need of a Android update.
Thank you,
John P.