Email messages are rejected by the return path
Hello all,
Am new to this forum, am hoping someone can restore my faith in blackberry mail. I keep getting rejections on replying and on originating mail to another blackberry, due to our method of operating via an exchange server to another external mail server, we get many rejections. I have tried SPF records on both mail servers to no avail - can anyone suggest a work around?
The rejection relates to this:
Status: 5.5.0
Diagnostic-Code: smtp;550-SPF: 95.177.84.190 is not allowed to send mail from
550 srs.bis.eu.blackberry.com
Am I right in thinking that this is the blackberry server failing to relay the message?
Thanks in anticipation
Duncan
EastRecjvc wrote:
My downloaded Webmail will not send to most email addresses. I can receive emails, but sending is an issue. Is it 'Mail''s problem or my server's? Any suggestions for a remedy?
If you can send to some email addresses then there is nothing wrong with your outgoing (SMTP) settings. You should tell us the exact and complete error message you receive when you can not send. I suspect you are not typing in the recipient's email address correctly for those emails that can not send.
Similar Messages
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Outgoing email addresses are "rejected by the server"...?
My downloaded Webmail will not send to most email addresses. I can receive emails, but sending is an issue. Is it 'Mail''s problem or my server's? Any suggestions for a remedy?
EastRecjvc wrote:
My downloaded Webmail will not send to most email addresses. I can receive emails, but sending is an issue. Is it 'Mail''s problem or my server's? Any suggestions for a remedy?
If you can send to some email addresses then there is nothing wrong with your outgoing (SMTP) settings. You should tell us the exact and complete error message you receive when you can not send. I suspect you are not typing in the recipient's email address correctly for those emails that can not send. -
For some reason I cannot send email - all was working fine, but now I get the following error message when I try to send email:
'The sender address (my email address) was rejected by the server smtp.tiscali.co.uk'
I can receive incoming mail ok and I can send email from other Apple devices. The problem seems confined to my Mac Book Pro.
Ant ideas?Hello there, Pablo639.
The following Knowledge Base article offers up some great steps for troubleshooting mail issues on your Mac:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11 -
Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
Does anyone have any suggest course of actions to take?
Many ThanksThis resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.
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Setting the 'Return-Path' of emails sent using the send email behaviour
Hi,
How do I set the 'Return-Path' of emails sent using the send email behaviour? I am having troubles because the emails sent from my page are being filtered out as spam when they should be coming through. the text is the following (it is the notification of an e-card to the recipient):
Dear Bart
We've decided this year to share our holiday greetings while also showing our commitment to protect the planet. Since it takes 24 mature trees to
produce one ton of greeting cards, this e-card shares our holiday wishes with both you and future generations.
Please follow the link below.
Best Wishes,
John
http://www.jdgcsfiles.com/_ecards/viewcard.php?ID_cnt=297
I suspect that it has something to do with the return path setting.
Can anyone help me on this one and get it through the spam filters of most email clients?!
Thanks,
NIkHi Nik,
so far the only "flagged as spam" reason I know of is, that ADDT curreently misses to insert the current date/time -- please try the fix mentioned in the thread http://www.adobeforums.com/webx/.3c034953/5 and see if it helps
Cheers,
Günter Schenk
Adobe Community Expert, Dreamweaver -
I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.
ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option. -
Hi,
Since upgrading my ipad and iphone software i am receiving an error message when sending emails, saying that the email address was rejected by the server.
Please advise if this is a known problem, and what is the fix.
Many thanks
MarkTry a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!
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I get the following message when sending emails on my ipad: The recipient "email address" was rejected by the server". If I send the email to 3 people, one will be rejected. If I send the same thing to the same 3 people a different one will be rejected. Any ideas?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!
-
Hi
I just got this message yesterday: Your Emitac Mobile Solutions LLC email service is deactivated, Email messages are no longer being sent to your Blackberry device.
And since then, i havent being able to set up more than one email and i subscribed for 4.
I have rebooted\,, sent service books and hard set the phone so many times.
What should i do?
Thank youHi and Welcome to the Community!
From your post, I cannot quite tell if you did all of this, in exactly this way. Hence, with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Iphone 4S- getting "the recipient email address was rejected by the server", any one a suggestion?
I have tried everything from reading different online suggestions (that is going into setting-mail, contacts, etc. and look at outgoing server and making sure setting is correct...) and still getting "the recipient email address was rejected by the server", I have tried resetting network and also hard reboot. Nothing seems to work and would greatly appreciate any new suggestion?
Thank you.It could be a typo in the 'return adress' field, a setup problem by the sender of the email. Unless you can reply to the same email sometimes successfully. Have a look at the actual address you are trying to send to, often he errors are obvious.
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I updated to 5.0 today.
Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
Cannot Send Mail
A copy has been placed in your Out Box. The recipient (enter email here) was rejected by the server.
This happens with my business address. Receiving works.... sending doesn't.
My SBC Global address on this same phone is fine...receiving and sending.
What to do? I'm stressed.
RayHi,
I had the same issue on my iPhone 5S. My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me. -
Since 10.5.6 upgrade, email messages are garbled text
Hi,
This problem seems to have started with the latest upgrade. My email messages are coming in with garbled text. This happens in my Yahoo account where I will go to the mail website and the text there will be fine. It's only in the mail program.
Thanks in advance,
Pete.Hi,
I have the same issue.
Although the mails seems to have been downloaded correctly parts of the parts of the message mime information is displayed as part of the mail body.
The only thing that helps is to rebuild the index of the specific mailbox (inbox in my case).
BTW: Mail of iPhone OS does NOT have this problem. Generally it handles mails MUCH better than the real OS X. Strange, isn't it. -
After downloading IOS 8.0.2 on my iPhone 5, my email messages are not coming through automatically. Before, my email messages would come through automatically and my iPhone would alert me each time an emial message was recevied. I now have to open my mail in-box and wait for my email messages to download. Do I need to reset or change my mail settings? This issue is delaying my abiliy to receive and respond to email messages in a timely manner.
Please Help.
JesseHi Chris. Thanks, for the suggestions re: my email issues. They were helpful and yes I did check all items you referenced. I even contacted Apple support and spent about 40 minutes on phone checking all settings. However, after all these efforts, my mail and calendar issues were not resolved. Apple Support finally recommended deleting the mail account and then reloading it - and it worked! I am now receiving my emails and calendar appts. in real time again.
Just wanted to share this in case anyone elest has a similar problem with mail/calendar after downloaing i.O.S. 8.1 onto iPhone 5.
Thanks, again.
Jesse -
My ipad does not communicate with my iphone on one of my email accounts and will not remove deleted emails that are done on the iphone and vice versa, what setting needs to be changed?
It's my understanding that an iPhone can only sync with one computer. You need to choose one computer. Sounds like it syncs at work, but not at home. If you want to just sync it at home, then you have to make sure the home computer has all the info that you want on it, like music etc. Then you have to deauthorize the work computer for it to sync at home. When you connect it will ask if you want to set up as a new iPhone or restore from backup. If you don't have a backup on the home computer then either way you will be wiped clean. So any photos, contacts, notes etc you have will be erased. You would need to backup or copy your photos from your iPhone. When you connect it to your home computer, it will give you that popup message to open your iPhone files. Then you can copy those photos and save them onto your computer and sync them back in through iTunes.
For your contacts, do you use any type of address book? If so you'll want to back that up and then transfer to your home computer. For notes, you can just email those to yourself and then save that email. I use MobileMe so the contacts issue is easily resolved.
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