Email messages being marked as already read

I have my outlook exchange server email configured on my iphone through the pop mail option (my IT department won't let me use the exchange or IMAP options). This works great except for one small issue - my emails on my PC at work are downloaded to my outlook as already read, even if i have not read them on my iphone. this becomes an issue because i tend to miss emails that have come in because they are not marked unread. there doesn't seem to be a setting on the iphone to leave messages unread after downloading them. any advice on how to solve this issue? thanks!

This can be quite easily fixed if the iphone has a toggle to leave a copy of the email on the server. This will allow you to download the email from
another program like Outlook etc and you wont need mapi. Outlook 2003 has this toggle option under advanced settings.
The issue with this is the email on the server never gets "read" so occasionally you need to go directly onto your mail server and clear out the mail.
Please join me in requesting this as an enhancement request.
Rgds Steve.

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  • TS2755 somehow the messages i havent read are being marked as read.. how is this?

    please help!

    This stopped happening as mysteriously as it started for me. The only change made on my end is that I added some seemingly unrelated filter Rules - around the same time (i can't be entirely certain if it stopped before or after the Rule changes) the proble with sent messages being marked as unread stopped. I doubt that the Rules actually had a direct effect, though perhaps it altered the structure of memory enough to stop the bug from occurring (something which I've seen many times in my 40 years of programming).

  • Email message keep getting marked unread automatically?

    So I've been noticing recently that message that I've already read or have marked as read, often keep coming back marked unread again. This may sometimes happen 5 or 10 minutes later.
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive
    2) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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