Email missing from folders

I have a few different accounts set up in apple mail.  One is from sbcglobal.net.    I have been moving some emails from that account into a folder for the account, and when I looked into later, I could tell it had too few emails in it.  
When I went to the sbcglobal.net web mail page, and looked in the folder, all the mails are there.  
I attempted the "synchonize sbcglobal.net" option, but nothing happened.
Apple Mail seems unreliable now.
Is there something I need to do to get it to update.

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