Email not accessible from Blacberry using BB Internet service

Hi all,
I received several time this message and have difficulties to send/receive emails (see below).
Using BB Internet Service There is nothing else to do then subscribe to the service.
Can anyone help on that ?
Thanks beforehand
From: BlackBerry Internet Service
To: Ahmad Mihyar
Subject:
Sent: Sep 22, 2008 21:58
This email account is not currently accessible by your BlackBerry device, so you may be experiencing a delay in email delivery. This issue may be caused by a temporary problem with your email provider. BlackBerry Internet Service will continue attempting to access this account.
Email Account Information:
Email Account: xxxxxxxxxxxxxxxxxxxxx
Email: xxxxxxxxxxxxxxxxxxxxx
UserID: xxxxxxxxxxxxxxxx

Well, I have some good news. After spending an hour on the phone with T-Mobile and RIM I finally got ours working again. Here is what they had me do. I hope this works for you.
First they had me log into my BlackBerry account online and delete the mailbox.
Next I recreated the mailbox but during the first step I was told to enter the email address but leave the password blank and then click Next
The next screen had two radio buttons: "Re-enter email address and password" or "I will provide the settings to add this email account". I was told to select the latter and click Next.
Again two radio buttons: "This is my personal email account" or "This is my work email account". Again, select the latter and click Next.
Next there were three radio buttons, I selected the one under "Outlook Web Access" and clicked Next.
Finally you can re-enter the Outlook Web Access URL, User name, Password, Email address, and Mailbox name.
I filled out everything the same EXCEPT the Outlook Web Access URL.
Here is an example of what our OWA URL is like: http://email.companyname.com
that is what we always used to use and is where we send our users to log in. Going to this site would then forward you to something like this: http://mail.companyname.com/exchange
where you would enter your username and password.
So, instead of entering our OWA URL in the BlackBerry setup as http://email.companyname.com as we normally do he had me enter it in as http://mail.companyname.com/exchange
I clicked Next again and hard reset my phone. A few test messages later I confirmed it was indeed receiving mail again.
I hope that makes some sense to you guys and that it works for you. If you have any questions about what I am talking about I will try to reply as soon as possible.

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Email account is not currently accessible using BB internet service

Hi,
I got message from RIM that my email account is not currently accessible by my BB device since Friday, August 20, 2010. Before that date is fine.
The message is exactly the same as in this forum http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/Email-not-accessible-from-Bl... but following the instructions did not solve the problem.
Our company mail server running using Postfix with IMAP, IMAP-SSL, POP3, POP3-SSL supported.
We can access the mailbox either using Webmail or mail client software such as MS Outlook, Thunderbird, etc.
We also already reset the configuration of the BB using Email Settings but still the email did not come to our BB.
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Thanks beforehand

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Hello,
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email not accessible from Blacberry using BB Internet service

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