Email not deleting

when i read my email with outlook on my ipad there is always 11 mail (  the same one  all the time ) which cannot be deleted as i get a message saying they cannot be move to trash . How to explain this and can someone tell me how to fix it thanks for any help

well i think i found a solution ..what i did seems to work as those email are not there anu more and i don't get the message either..i simply deleted that email acont and then went to " add an account " and re-entered it ..it seems fine now ..hope it work for you too this time

Similar Messages

  • Why are my emails not deleting from all devices when deleted from one?  I have iCloud set up and turned on. I have ipad2, iphone5 and a Mac. What am I doing wrong?  Thank you

    Why are my emails not deleting from all devices when deleted from one?  I have iCloud mail set up and turned on. I have ipad2, iPhone 5 and a Mac desktop. What am I doing wrong?  Thank you.

    It depends on the type of email account you are using, not on iCloud.  If you are using an IMAP or exchange account, when you delete from one device, it is deleted from all devices.  If you are using a POP (POP3) account, it won't.  (iCloud email, Gmail and Yahoo are all IMAP accounts.)

  • Email not deleted from phone

    Hi,
    when I retrive my email on my pc and the email is delefed from the pop3 server, the email on my phone is not deleted?
    how can I solved this.
    thx
    Ad
    Solved!
    Go to Solution.

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    As far as I know, you need to configure your email account as IMAP if you would like to have them removed on the phone when they are deleted at your PC. If you're not sure about the settings for IMAP, I suggest that you contact your email provider which should be able to give you the right settings.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Yahoo email not deleting on Z10

    My emails are deleting from my Z10 but then I have to go to my yahoo email account and delete them also,  What I want to  is to able to delete them from my Z10 and my yahoo email at the same time.  I called support and they told me to delete my email account then set it up again making sure that everythign was synced.  Did that, but it does not work.
    Any sugestions.
    char78381

    char78381 wrote:
    My emails are deleting from my Z10 but then I have to go to my yahoo email account and delete them also,  What I want to  is to able to delete them from my Z10 and my yahoo email at the same time.  I called support and they told me to delete my email account then set it up again making sure that everythign was synced.  Did that, but it does not work.
    Any sugestions.
    char78381
    When you delete an email from the Z10, do you get the option "Delete from Hub and Server". If not, at some stage you must have selected "Always perform this Action. Don't show again".
    You may have to do a security wipe to get it back again.
    First see what other contributors have to say.

  • Email not deleteing

    Hello, Im sure this has been discused but i could not find it so i appologize in advance. When i delete my emails from my phone, the emails will not delete in my mailbox on my pc even though the phone asks me if i want to delete in both the phone and mailbox. I am runing vista(windows mail) and have the 4.5 v on my phone. Any help would be great . Thanks-

    if its pop email it wont happen
    when you use your windows mail... it is a client
    it accesses the real mail server(at your mail company)
    it then pulls it off the server and puts it on your PC in windows mail
    the blackberry also connects to the mail server (not your windows mail) and gets the email
    when you choose the delete from handheld and mailbox... it is deleting from the original mailbox on the server....not your windows mail
    blackberry has no way to communicate directly to your PC mail client.
    Now this is only for a pop server environment which is what you have I presume
    imap and exchange work on what you want MUCH better
    if you see if your email provider has imap server support, then it can be setup to the way you want it
    Exchange is more for a work environment

  • Draft emails not deleting after sending via Mail.app

    When I compose an email a copy of that get auto saved in the Draft folder and should delete itself once I press send but that is not the case.  After I press send I can see a copy in my Sent folder AND in the Draft folder.  It only seems to happen with some emails that have attachments even with very small file sizes.
    Has anyone else had this problem and is there a fix? 
    Email is my business and I can't have unpredictable behaviour like this.  When I see the same message in my Draft and Sent folders its impossible to tell if it has actually been sent.  I have to follow up with a phone call to verify receipt.  Ridiculous!
    Here are my relevant specs:
    IMAP email service
    OSX 10.6.8
    Mail.app
    If you have a fix, thanks in advance.

    When I compose an email a copy of that get auto saved in the Draft folder and should delete itself once I press send but that is not the case.  After I press send I can see a copy in my Sent folder AND in the Draft folder.  It only seems to happen with some emails that have attachments even with very small file sizes.
    Has anyone else had this problem and is there a fix? 
    Email is my business and I can't have unpredictable behaviour like this.  When I see the same message in my Draft and Sent folders its impossible to tell if it has actually been sent.  I have to follow up with a phone call to verify receipt.  Ridiculous!
    Here are my relevant specs:
    IMAP email service
    OSX 10.6.8
    Mail.app
    If you have a fix, thanks in advance.

  • HT2480 email not deleting from server when deleted from ipad

    messages are not being deleted from server when deleted from ipad

    Hello,
    You need to tell us what the email service is. BES? BIS -- and, if so, what email provider? If BES, then see your BES admins. If BIS, then expect it to function in accordance with this KB.
    Otherwise, you can try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
    1) Register HRT
    Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
    2) Resend Service Books
    KB02830 Send the service books for the BlackBerry Internet Service
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Thunderbolt-email not deleting from server

    I checked my settings and the box is checked to delete messages from the server once they are deleted off of my phone.  This problem is just in the past week or so.  I delete them and as soon as email refreshes again they are back.  HELP!

    ok I deleted and reinstalled the email account and that did not work.  I then logged into web mail and deleted the items from the server.  I then went to the TB and under settings deleted all data from the mail app.  I then set the email account back up and no longer seem to be experiencing the issue.  If you are having this issue and need a clearer explanation please let me know.  Thanks!

  • Comcast email not deleting from server

    Under the "advanced" section I have my email set to remove from server when removed from inbox. Well, this does not happen! Is this an ATT issue or a Comcast issue?
    If I use the Comcast app and delete email, it IS deleted from the server.
    Thanks!

    I think more of a Mail application issue or a Mail application issue only.
    This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
    Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app.

  • Emails not deleted from IMAP server

    For some days I have the problem that my emails which I deleted on my iMac in Apple Mail still stick on the IMAP server (web.de).
    I didn't change any preferences in Mail. I double checked all settings.
    This problem occurs in Apple Mail on the desktop only. Mail on iPhone does delete the emails on the server successful.
    The other way around: When I delete an email on the desktop the same email disappears in iOS Mail too!!! But it still sticks on the IMAP server. Really strange.
    The only way to get rid of deleted emails is to force the deletion via the Mail sidebar, right click on the account name and click the menu item "delete mails... " or so.
    The support of my provider has no clue how to solve this.
    Any idea?
    Mail 8.2
    OS X 10.10.2

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • Emails not deleted

    Hi All
    I am a newbie to the Blackberry 8310
    Is there any way to delete messeges from my BB NOT manually, but automatically (like after 24 hours?)
    Thanks

    Hi,
    You won't be able to delete from the BB, the message is considered "delivered" You can only manage messages in your email account queue.
    Thanks,
    If you need more info, please ask!
    If this answers your question please resolve the post using the options over the kudos star.
    Thanks!!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Emails not deleting on verizon server, from MS Outlook client

    I evidently have 5 years of emails on the verizon server (45K emails). And have finally hit some quota. I use MS Outlook POP3 with advanced settings of - Leave a copy of the messages on the server (checked)      - Remove from server after [N] days   (unchecked)      - Remove from server when deleted from "Deleted Items'  (checked) I thought when I deleted items locally from within Outlook and eventually purged my Deleted Items folder, they would get deleted at the Verizon server as well.  Evidently not. I do have multiple devices -  Two Computers and an iPhone, so perhaps this prevents any one of them from permanently deleting anything from the server.  Or perhaps the last one in defines it.  Anyhow, other than trying to fix those settings for the future, my issue is how to best batch delete the undesired mails on the server, while still preserving the desired, as a backup of sorts, and for ease of use when bringing a new device (PC or phone) online in the future.  There appears to be no "sweep"-like functions on the Verizon email website interface.   All I can do is either- put 50 on screen at a time, select all, and delete, and wait for the next 50 to show, many times being from the same source.- put unlimited (45K) on screen, multi-select as many as the UI loads, delete, and wait for the UI to re-sort and display more.  This hangs many times requiring me to exit to the Verizon main screen and come back into the email screen, bring them all up in default sort, then select to sort by sender. Rinse Repeat. - Delete them all - take the loss on having them as backup  - Outlook has them locally.  But not sure they are backed up properly.  I've never tried to restore a .pst file before.- Play with the MyVerizon web site UI folders, move desired email into a new holding folder, delete the remainders eventually.  But this is as tedious as purging the undesired in the first place.- Get a gmail account - notify contacts. Cut bait with the verizon.net server. Any thoughts, advice?

    Actually the verizon server only held email back to April 2014.  Which is sort of odd.  If it purges the oldest email on its own, why did it block new email today for hitting the quota? After some further reading, I went with the heavy handed approach of deleting all email on the verizon server up to this year.  I may just nuke it all.  My local Outlook .pst file has the archive email I want (I think), and it gets backed up. I think I may just set the POP3 settings to delete mail off the server after 30 days, figuring we pull it daily, and only go on vacation for 2w max at a time, so we'll always be back to pull recent mail to the PC.  We'll have already been reading it on the phones anyhow, but since its POP3 and not IMAP, we'll always have the option to pull locally to the PC as a repository.    

  • Email not deleting off server

    Anyone know how to make POP servers obey the preference in Apple Mail: Accounts > Advanced > Remove copy from server after retrieving a message: When moved from inbox. ??
    This is the way I have all my mobile devices set with the hope that I can delete unwanted email once and not have to do it on each Apple device I have redundently.
    My Mac Pro main computer is set to remove mail immediately which my POP servers obey.
    The issue is when I'm away from my Mac Pro and want to check my mail delete once.
    I know IMAP would obey this, but I have several email accounts and ISPs and want to have one set of folders and with IMAP I gather I'd have to store my email separately for each email account which is the one virtual for POP where I can store "On My Mac" in one set of folders on my Mac Pro, realizing I can't access them as if they were stored on a server using any device.

    I have the same issue.  Want to delete from iPhone and use the email on my computer to do all the detail work.  Without it, until I can do the detail work on my computer, I will have thousands of emails piling up on my phone.  I have tried setting up 2 file folders on my exchange server email; one called 'file' for filing certain emails and one called 'pending action' for those emails requiring more detailed work.  It works - - but creates additional process steps each day.  Even if I have already filed or done the detail work with the email on the computer, those emails still come to the iPhone.  Again, creating double work. 
    Some smart and very organized person must have come up with an app to resolve this, don't you think? 

  • Some emails not deleting or not showing up in my Mail window.

    My Mail program is having many problems--Some emails will be deleted but show up again when I reopen my Mail window, I cannot see emails in my draft folder, and there are times when emails sent to me are not showing up in my Mail window. I've redownloaded the mail program using my Tiger disk three times, but it never solves the problem. I'm about to reload my whole Tiger software, but I'm afraid I'll lose my 10.4.7 updates.
    iMac G4   Mac OS X (10.4.7)  
    iMac G4   Mac OS X (10.4.7)  

    OK. In order to fix the problem, we need to re-create the index. Problem is, Mail may or may not choke on those messages while re-creating the index, so either be prepared for it or perform the optional steps 1 and 3:
    1. (Optional, but recommended). Try to find in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/ the *.emlx files associated with the troublesome messages. Viewing the *.emlx files as List in the Finder showing the creation/modification date may help. Just identify them; do not get rid of them yet (you must quit Mail first).
    2. Quit Mail.
    3. (Optional, but recommended). If you found the troublesome *.emlx files in step 1, move them to the Trash.
    4. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
    5. Locate the Envelope Index file and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
    6. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. Locate Deleted Messages.mbox, and move it to the Trash. I assume there is nothing to be preserved there.
    7. In the Finder, go to ~/Library/Mail/Mailboxes/. Locate the *.mbox folder that corresponds to the mailbox you created to try to isolate the troublesome messages, and move it to the Trash. Again, I assume there is nothing to be preserved there.
    8. Open Mail. It will tell you that your mail needs to be "imported". Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it's "importing", but it just re-creates the index if the mailboxes are already in Mail 2.x format.
    Note: For those not familiarized with the ~/ notation, it refers to the user's home folder.

  • Deleted Hotmail emails not deleting on BB

    I have had my phone for over a year now, and have had no problem with emails syncing, etc.
    My BB emails are connected to a Hotmail account.
    But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.
    I have tried deleting and adding the email account again on my BB but I still have the same problem.
    Even when I choose to Reconcile, whatever that means, nothing happens.
    Please help?
    Thanks.
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    As listed in the article below:
    Note: Windows Live Hotmail does not support the reconciliation of deleted items.
    Thanks,
    Bifocals
    BlackBerry Internet Service version 4
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Maybe you are looking for