Email not downloaded from server

HI my iPhone 5 doesn't always let me open my emails. "Email not downloaded from the server" appears on random emails, usually ones with pictures?? help!!

This happens to me too from time to time. Seems to be connected to the size of the download attached to the mail and the fact that you are using the mobile data network. Try to use Wi-Fi instead, this works for me.

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Email not downloading from server - mail activity says there is

Hi all - I have an email account with mail on the server, which i can see on by logging in through a web interface.
However, retrieving new mail yields no messages, and a mysterious progress bar in the Mail activity window that says it's downloading "280 of 280 messages" which looks like this:
http://localhostr.com/files/d2e3f0/odd.png
It comes up and then goes away within a second or to, but now messages come through.
Any ideas?
Thanks

Thanks for the suggestion of using system preferences - could you please give me a little more information on how to do that?
I went into System preferences - network - advanced then clicked on the DNS tab where i saw 2 window (DNA and SEARCH DOMAINS). If i try to past the smpt in there (in the form smtpout.xxxxxxx.net) it simply pastes this: .eceee.e
If I try the same thing into the other window (SEARCH DOMAINS) it pastes just fine.
• A development •
When I control-click and select "get account info" the panel that appears shows all 308 messages as being on my server, but they say SENDER UNKNOWN and NO SUBJECT.
Here is a screengrab:
http://localhostr.com/files/d4298e/Screenshot+2010-05-13+at08.30.122.png
Could this be a clue?

FOUND SOLUTION TO EMAIL ISSUE - "message not downloaded from server"

It took me 4 days to figure it out but there is a solution to the problem "the messsage has not been downloaded from server" and "the message has no content".
I do not have to set up "push" accounts from yahoo or gmail and it works with my corporate email.
Apple can reach me at <Message was edited by: Host> to discuss this issue.

I'm not a computer technician, and if you were to give me a few days looking at the problem, i'm sure I or anyone else could provide a solution. I'm not too bothered about the message appearing 50% of the time as i'm usually within easy reach of a Laptop or PC or can find another method to get access to my email.
So i'm not pi**ed off that you have found a solution. I'm just trying to obtain information for a post that says "FOUND SOLUTION TO EMAIL ISSUE - "message not downloaded from server" in the Apple HELP FORUMS...

Message "not downloaded from server. You need to take this account online

After upgrading to 10.4.9, when I click on any of the old emails in my inbox I get the message "this message not downloaded from server. You need to take this account online in order to download it."
I can still read all email in any other mailbox.
I can read all email received after upgrading.
I appreciate any help.
G4 17 inch Mac OS X (10.4.9) 1 gb ram

You upgraded to 10.4.9 from what?
If you upgraded from Mac OS X 10.3 or earlier, the problem is that the conversion from Mail 1.x to Mail 2.x is broken. Take a look at the following thread to better understand the problem:
Help! "You need to take this account online in order to download it."
More specifically, if this is a POP account, the following procedure should allow you to fix the Inbox problem. A similar procedure should allow you to fix other mailboxes that might also be affected:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to fix the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. Create a new folder on the Desktop and name it however you wish (e.g. Inbox Old). It doesn’t need to have an .mbox extension.
4. In the Finder, go to ~/Library/Mail/POP-username@mailserver/INBOX.mbox/.
5. Move the files mbox and Incoming_Mail out of INBOX.mbox, into the Inbox Old folder just created on the Desktop. These files contain all the messages that were in the mailbox before the upgrade to Tiger, and maybe even some messages that had been deleted. mbox is the most important. Incoming_Mail may or may not be present.
6. Move any strangely-named Messages-T0x... folders to the Desktop (not into the Inbox Old folder). These folders are to be deleted after fixing the problem. They are temporary folders created during an import or an indexing process, and Mail should have deleted them when done. Their presence is a clear indication that something didn’t work as expected. If you’ve been using Mail after the conversion and have already tried to fix the problem by rebuilding the mailbox or something like that, they might contain messages that are neither in Messages proper nor in the mbox file, so keep them around until the problem is fixed.
7. Move everything else within INBOX.mbox, except the Messages folder, to the Trash.
The result of the above should be that INBOX.mbox contains the proper Messages folder only, and the Inbox Old folder on the Desktop contains the mbox and Incoming_Mail (if it exists) files only. Now, proceed as follows:
8. Open Mail.
9. The account’s Inbox should properly display in Mail as many messages as *.emlx files are in ~/Library/Mail/POP-username@mailserver/INBOX.mbox/Messages/. If that’s not the case, select the mailbox in Mail and do Mailbox > Rebuild.
10. In Mail, do File > Import Mailboxes, choose Other as the data format, and follow the instructions to import the Inbox Old folder that’s on the Desktop.
As a result of doing the above, some messages may be duplicated now. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Take a look at the following article (also referenced in the thread I mentioned at the beginning of this post) to learn what you might have done before upgrading to minimize the risk of this happening, and what you may do after fixing the problem to avoid similar issues from happening in the future. DON’T do now what the article suggests, though, as that would make things worse in the current situation:
Overstuffed mailbox is unexpectedly empty
Ask for any clarifications or if you need further assistance.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

How to fix message not downloaded from server

Hello everyone,
My name is Joshua Kahley, and I am an IT technician in charge of handeling email related issues in my company. We host our own web and email server and since the I-OS 7 update we have had a problem where many messages cannot be retrieved from our email server. I confirmed with my own phone that this issue did not exist prior to I-OS 7, messages that displayed fine before were no longer be readable on I-OS 7 when i upgraded.
The error message I recieve is "This message has not been downloaded from the server"
I'm not sure if this is a problem that can be solved on the phone itself as I have tried changing numerous settings. Has anything changed with the way I-OS 7 handles IMAP messages that my require us to change settings on our server? No other email provider has this issue as far as I can tell; in addition, all of our customers have the same issue (they all have their email through our servers)
If anyone has any insight into this I would greatly appriciate it.
~Joshua Kahley

No fix, but I found a work-around for a single message that iOS email refuses to download at http://www.bitcraft.com.au/iphone-mail-app-says-this-message-has-not-been-downlo aded-from-server/
that reads:
...here’s a quick fix… Forward the message. Just click Forward and it will ask you “Download rest of message first?”. Say yes and then you will see the old message quoted in the forward. Now if only Apple would make than an option without having to ‘fake’ forward it…
The above worked for me when I encountered "This message has not been downloaded from server” on my iPad 3 running iOS 7.1.1.

Inaccurate "Message not downloaded from server" message

I recently started seeing error messages like the one below appearing in the body of my Mail messages right after reading new messages from the POP server at my work (a large hospital). I'm running OS 10.3.9 on a dual 2GHz PowerPC G5. None of the other Mac users in my group at work are getting this type of error message:
"The message from "Doe, John" <[email protected]> concerning “RE: New spheres” has not been downloaded from the server. You need to take this account online in order to download it."
I don't believe this has anything to do with our mail server at work. My account is "on-line" when I see this message, and taking it off-line and then on-line again does not correct the problem.
When I see it, this error message appears as the only text in many or all of the e-mails in my "InBox" -- and it replaces the actual text of each message -- even in messages that were previously downloaded and read successfully. I have never seen this message appear in any other mail folders -- I have only seen it in mail messages in my InBox.
This error message is clearly not accurate because when I see it in one or more emails, I can simply quit Mail and then re-start it and then I can see all of my In-Box mail messages correctly again, (without downloading anything again from the server).
I have tried deleting the mail preference file, and I have run the utility program Yasu to try to clean things up. Nothing has worked to fix this bug.
Suggestions?
Dual 2 GHz PowerPC G5 Mac OS X (10.3.9)

This is not a bug.
All email clients have limits and the recommended mailbox size limit for Jaguar or Panther Mail is 1GB and for Tiger Mail, 2GB.
This error message indicates an "overstuffed" mailbox issue which means the account's inbox mailbox has either approached or exceeded 1GB in size or the mailbox has some corruption. An "overstuffed" mailbox issue can occur at any mailbox size but is more likely to occur depending on the number and size of message attachments contained in a mailbox and especially as a mailbox approaches or exceeds 1GB in size for Jaguar or Panther Mail.
This has been eliminated with Tiger Mail since the mbox format has been improved over previous Mail.app versions but there is still a recommended mailbox size limit (2GB) with Tiger Mail.
Quit the Mail.app first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
Move the INBOX.mbox to the Desktop.
Launch Mail and a new INBOX.mbox will be created automatically by Mail within the account named folder.
This will allow the Mail.app to function properly again while working on the old INBOX.mbox moved to the Desktop to recover the existing messages.
Control-click on the old INBOX.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
List the package content file names and size each here.
This information is required to determine the next step to take to recover the existing messages.
For future reference, since an account's Inbox mailbox is usually the most active mailbox and more prone to minor corruption over time, it is not a good idea to use an account's Inbox mailbox as the final storage location for all received messages not deleted.
Better to utilize user created "On My Mac" location mailboxes to sort received messages by category.
Before upgrading to Tiger Mail, I didn't allow any mailbox to exceed 500MB or so in size, used the Rebuild Mailbox function on the most active mailboxes on a regular basis (once a month or so depending on activity) and I never experienced an overstuffed mailbox issue.

HT2480 email not deleting from server when deleted from ipad

messages are not being deleted from server when deleted from ipad

Hello,
You need to tell us what the email service is. BES? BIS -- and, if so, what email provider? If BES, then see your BES admins. If BIS, then expect it to function in accordance with this KB.
Otherwise, you can try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Comcast email not deleting from server

Under the "advanced" section I have my email set to remove from server when removed from inbox. Well, this does not happen! Is this an ATT issue or a Comcast issue?
If I use the Comcast app and delete email, it IS deleted from the server.
Thanks!

I think more of a Mail application issue or a Mail application issue only.
This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app.

Messsages not downloading from server

Even though my account is online, I get the message "This message has not been downloaded from the server. You need to take this account online in order to download it." After a few days they can be viewed, but what's stopping me from downloading them into mac mail and viewing them immediately?

Try the steps in Mail: Messages seem to be missing, or "Message has not been downloaded" alert appears when opening.

Mail not downloaded from server

I've never had any problem reading my mail but am now getting the following message: Message has not been downloaded from the server. You need to take this account online in order to download it. As far as I can see, the account is online. If I restart the computer, this sometimes fixes the problem temporarily. Please help.

Hello, and welcome to the Discussions.
If you are running 10.3.9, as the info below your post reports, then you likely have an Overstuffed Mailbox. The message you are getting is the result of errors in the index for the mailbox.
First, confirm your version of OSX, and if 10.3.9, then read:
http://discussions.apple.com/thread.jspa?threadID=121837
and the important link within it of:
http://docs.info.apple.com/article.html?artnum=25812
After observing the size of this mailbox (is it the Inbox?), report that result.
Ernie

Mail - "message not downloaded from server"

I know that the message was download from the server because it was todays mail from this first thing morning. This happens once or twice a week, I will go to view a message from a couple of hours ago and i will get this meesage.
Anyone have any Ideas??
Thanks

Thank you for your help, that did the trick. My mail box was too large, once I emptied my trash the problem has not repeated itself. I thought I had my trash set to empty upon quiting. My Mail box was 1.6 gigs and I was trying to keep it clean by throwing old mail and junk mail away, but it built up and I did not realize it.

Thunderbolt-email not deleting from server

I checked my settings and the box is checked to delete messages from the server once they are deleted off of my phone. This problem is just in the past week or so. I delete them and as soon as email refreshes again they are back. HELP!

ok I deleted and reinstalled the email account and that did not work. I then logged into web mail and deleted the items from the server. I then went to the TB and under settings deleted all data from the mail app. I then set the email account back up and no longer seem to be experiencing the issue. If you are having this issue and need a clearer explanation please let me know. Thanks!

I have an e-mail showing up that is stating "not downloaded from server". I cant delete it. Using ipad 1, with ms outlook

Please help...

Try deleting it from the mail server. If you can't delete it on the actual mail server (ie: from gmail, outlook, etc), that's more than an iPad problem. If you're really having issues, and you removed it on the actual server (but it's still on the iPad), remove the mail account (Settings>General>Mail,Contacts,Calendars>Select the Account>Delete Account) and then re-add the account. If you can configure it with IMAP that would be preferred.

Mail not being downloaded from server?

Hi I've been having an issue with my iPhone 4S (iOS8), where the mail pops up and you can see the preview, but when you go to open it it says "this message has not been downloaded from server" Any help would be greatly appreciated thanks

Hi there Ella,
If your mail have yet to view your email on your phone, I wld start by quitting the mail app, and trying again:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
Then use the troubleshooting in this article to help resolve the issue if it persists:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Follow these steps for specific alerts.
Thank you for using Apple Support Communities.
All the best,
Sterling

Email message won't download from server since installing IOS7

Some of my emails both on my iPad and iPhone won't download from server since installing IOS7!

I'm having the same problem with both my iPhone and iPad after installing iOS7. Checked all the settings and spoke to my email provider and everything is set up properly. It's hit or miss which messages don't download from the server too. And occasionally, a message that does download to my iPad, won't download on my iPhone. Everything on my PC downloads properly, it just seems to be an ios7 issue as this wasn't a problem before. My wife uses the same email provider and is still on iOS6.x with no issues. Any help or suggestions would be great.

Email not downloaded from server

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