Email not downloading from server - mail activity says there is

Hi all - I have an email account with mail on the server, which i can see on by logging in through a web interface.
However, retrieving new mail yields no messages, and a mysterious progress bar in the Mail activity window that says it's downloading "280 of 280 messages" which looks like this:
http://localhostr.com/files/d2e3f0/odd.png
It comes up and then goes away within a second or to, but now messages come through.
Any ideas?
Thanks

Thanks for the suggestion of using system preferences - could you please give me a little more information on how to do that?
I went into System preferences - network - advanced then clicked on the DNS tab where i saw 2 window (DNA and SEARCH DOMAINS). If i try to past the smpt in there (in the form smtpout.xxxxxxx.net) it simply pastes this: .eceee.e
If I try the same thing into the other window (SEARCH DOMAINS) it pastes just fine.
• A development •
When I control-click and select "get account info" the panel that appears shows all 308 messages as being on my server, but they say SENDER UNKNOWN and NO SUBJECT.
Here is a screengrab:
http://localhostr.com/files/d4298e/Screenshot+2010-05-13+at08.30.122.png
Could this be a clue?

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