Email not opening This is a sudden thing, Email had been working fine for two months then today would not stay open now it will not open at all. after trying to open mail I receive a white screen for a nano second and the app closes

Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.

Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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Firefow will not open at all on one computer and on the other it opens but will not load. I just added a new wireless router, could this have anything to do with it, it had been working fine up until I installed it Tuesday night. Internet explorer won't

I installed a new wireless router on Tues. (May4) up until that time I had no problems using Firefox. Now I cannot get it to open on one computer, and the other it will open but will not load. Wondering if it has anything to do with the router, my provider or our computers. Again, it had been working fine. I am also unable to open interent explorer now on either computer.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.0; Windows NT 5.1; GTB6.4; AskTB5.6)

Sounds like a problem with the router installation/configuration (likely) or a DOA router (very unlikely).
Visit the forums for the router manufacturer (i.e., linksys, d-link, etc.) and ask for assistance there. There is probably a link to help listed in the router manual.

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

TS1398 I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc.

I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc. but no luck ...
In fact after updating the software to the latest version I am having more of this... Sometimes the wifi button freezes an I can't even slide it to on / off...
Thanks

Noooo! Actually I too had d same prob wit my iPhone 4S. When I connect to my wifi network it won't get connected or it wil be grey scaled! I took it to d istore and since I had warranty they replaced my IPhone. It iPad charger has high volt than ur iPhone charger so when u connect wit it, there is a chance where large amount of current passes thru ur iPhone. So for sure it wil damage ur motherboard and its parts! Many said that iOS 6 or 6.0.1 or 6.1 was d reason for tis wifi prob! But apple never made its mistake wit it's software. If and only if u hav hardware prob u wil hav these sort of wifi prob Bluetooth prob! So best way s to replace ur iPhone!

My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?

My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
Please don't tell me to retry, or re check my information because it is all correct, it basically says u cannot use thi account due to it being connected to another device... which is my old fault iphone, at the apple store.

I have never before heard of cards being locked to a single device... but your case has shown me that it happens.
If I am getting it right you try to log in to your account and it asks for billing information, and when you enter your card details it tells you that the card cannot be used. If that is the case then I'm sorry to say that my only suggestion would be to contact iTunes support directly; the contact form can be found in here: Apple - Support - iTunes Store - Contact Us

When I click the icon Phone on my Iphone 5S, returns a white screen during a few seconds and then return the icons screen again

when I click the icon Phone on my Iphone 5S, returns a white screen during a few seconds and then return the icons screen again. I can not access the Phone features like Favorites etc

Can you connect your phone to iTunes on your computer?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

Will NOT let me purchase from iTunes, I switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.

switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a totally unresponsive touch screen had been working fine, no water damage either

I suddenly have an unresponsive touch screen, had been working fine and no water damage or damage to the screen. Have turned on and off etc. Can any one help??

Sounds like a problem with the router installation/configuration (likely) or a DOA router (very unlikely).
Visit the forums for the router manufacturer (i.e., linksys, d-link, etc.) and ask for assistance there. There is probably a link to help listed in the router manual.

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

The backup disk image "/Volumes/Time Capsule Disk/Earl Burroughs's MacBook Pro.sparsebundle" is already in use. This is the message I get when it tries to back up, it had been working fine prior to this.....

The backup disk image “/Volumes/Time Capsule Disk/Earl Burroughs’s MacBook Pro.sparsebundle” is already in use. This is the message I get when it tries to back up, it had been working fine prior to this.....

The Backup disk image ... sparsebundle ... is already in use.

HT4759 After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with

After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine. Does anyone know why this happens repeatedly? Is there a limit to the # of PCs that synchronize with iCloud

Not possible.

I have a project which won't open. I can see it, but when I click on it an animated gb guitar shoots up and the app closes down. I am using an iPad 2. All my other projects are opening fine.

I save my project by returning to my songs, but the app quit. Now I can see my project, but when I try and open it an animated gb guitar whooshes up and the app quits. I have tried rebooting. I'm really not techie at all and will only understand answers that say a) your project's knackered or b) your project's fine, just do this one really easy thing. I am using an iPad 2 and there are no updates waiting.

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

My zagg keyboard will not connect to iPad Air even though it has been working fine

My Zagg keyboard will not connect with my iPad Air even though it has been working fine for weeks. Bluetooth and keyboard are on and keyboard is connected to iPad.

Hey Leelll,
Thanks for using Apple Support Communities.
It sounds like you are having trouble using a bluetooth keyboard with your iPad. If it is paired to a second iPad that may be an issue.
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Have a nice day,
Mario

HT1212 my iPad has gone completely dead after flawless use for two years. I cannot access serial number because device will not open. All my other devices work. I cannot get into Apple help because it requires a serial number. I have connected to my Ma

My Ipad is completely dead so I cannot open to determine serial number. When I call into support center they want erial number but when I try alternate means it says locked passcode. Will not synch . How can I get help

There are some other ways to find the serial number:
iOS: How to find the serial number
Alternatively you could just give Apple a call, follow the link below to find the number in your country:
http://support.apple.com/kb/he57

Email not opening This is a sudden thing, Email had been working fine for two months then today would not stay open now it will not open at all. after trying to open mail I receive a white screen for a nano second and the app closes

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