Email not sent when rejecting time

Email not sent when rejecting time in approval view in MSS.
Works when done in CATS_APPR_LITE, but not from MSS approval view.
Have checked user email in su01, SMTP config in SCOT, and verified with SOST.
Nothing in the default.trc log.
Any clues on how to proceed locating the error ?

check the MSS profile being used, there you have a setting
If I reject the
time in UWL and made sure that the Profile has the field
(V_CATS_APPR_CUST-SEND_MAIl) is active, then the Notification message
is available in the SBWP for the employee.
SPRO > Cross-Application Components >
Time Sheet > Settings for All User
Interfaces > Approval Procedure >
Approve Working Times > Define Profiles
and Assign to Views > 'Rejection'
checkbox field
(V_CATS_APPR_CUST-SEND_MAIl) is active

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check the MSS profile being used, there you have a setting
If I reject the
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