Email not showing up in SOST

Dear SRMers.
System Information: SRM 4.0
I manually added an approver X in the approver flow and ordered the shopping cart.
The approver flow says waiting for approver approval since 06-14-2007 9:51.
When I go to SOST, I do not see the email listed there.
Can some one please let me know what the problem may be.
Points will be rewareded for answers.
Thanks in advance,
Bob

Hi
<b>Please go through these links -></b>
Re: Approver ?
How to reschedule an Errorered Email using SOST in SRM
OSS Note - 875136
Email getting truncated in SOST
Regards
- Atul

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