EMail not syncing properly

email on my iphone 6s will sync with Outlook on my MAC in only one direction. If I delete an email on my iPhone it also deletes on my MAC. If I delete it on my MAC, it does not delete it on my iPhone. Same is true for read status, etc. Any suggestions?

I am using Rackspace service providing the Exchange account. I checked with another user on our account and her email seems to be syncing OK.

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Policy - When roaming, syncing must be done manually ??? Emails not syncing properly

Of my 3 email accounts, one of them has a "POLICY" at the bottem of the EDIT ACCOUNT section that reads "Policy - When roaming, syncing must be done manually.
What does that mean?????
What I do know is that I'm not getting my emails for this account if I'm not connected to WiFi.
This doesn't work for me. I travel internationally for work and if I'm not able to get my emails "as they come in", I won't have a job anymore.
What can I do to make sure that my Z10 is updating emails in REAL TIME?

Hello Chrisrz,
Welcome to the BlackBerry Support Community.
Thank you for your question.
This is likely a policy that has been enforced for ActiveSync on your Microsoft Exchange Server. The following article will provide you with more information:
http://www.blackberry.com/btsc/KB33619
If you have any questions regarding this policy we suggest that you contact your IT department or Mail Server Administrator.
Have a great weekend.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Incoming emails not syncing using IMAP

Hello Community Members,
I am having a problem with one specific email not syncing incoming emails using IMAP on my BB Classic.
IMAP server: imap.secureserver.net
I have followed the instructions and all the other accounts I have configured seem to work properly.
Downloading using POP works for this specific email.
Anyone experiencing similar problems? Any advice?
Thanks,
Alan

Hi and Welcome to the Community!
It is possible that your email server did not, as part of the "wizard" configuration, provide the proper settings to auto-configure to the device. Therefore, I recommend you:
Remove this email configuration
Find the proper settings to use, via the EAVT or perhaps by asking your email service provider
Reconfigure this email, but use the manual/advanced screens and manually enter everything, bypassing the wizard
Hopefully that will work for you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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One of my ipods is not syncing properly. System says sync is complete but the updates aren't being made. Can I correct this?

One of my iPods is not syncing properly. The system says "sync complete". but it's obvious the updates are not being made. Can I correct this?

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

Not Syncing Properly with Gmail

Hello fellow Mac owners/fans,
I am new to Snow Leopard. Just upgraded from Tiger today. Such a nice improvement! Anyways, as such, I was setting everything up when I ran into a problem with Mail
Mail is not syncing properly with Gmail. My Gmail account has roughly 5800 total messages and 1900 unread messages (I need to clean it up quite a bit, I know ). Mail shows it as having 8500 total messages and 2200 unread messages. Mail is quite wrong. I don't know if I accidentally fetched some of the Gmail files twice, or what, but I would like for Mail to be correctly synced with Gmail.
Any ideas on what to do? Is there a quick fix or am I going to have to reset Mail?
I very much appreciate any help! Thanks for your time!
-Kyle

Hello,
You may have the dreaded double download disease. I was just fighting the bug this morning, and may have a cure that I am hoping some other guinea pig will test.
You may want to check and see if you see duplicate emails in Mail. If you want to know more about the issue you can search duplicate emails.
Anyway the secret medicine if it is a duplicate issue may be below. (It seems to be working for my issue, but am trying to get some other confirmation)
I came across an old hint (from 2001 at Mac OS X hints)
It states:
Avoid receiving duplicate emails in Mail.app
Sun, Dec 23 2001 at 9:54AM PST • Contributed by: NikWest
There is a hidden default for Mail, which I do not think has been mentioned here. You can avoid receiving duplicate Messages (e.g. from mailing lists) by opening a Terminal and typing:
defaults write com.apple.mail UniqueMessagesBeforeRouting 1
Before receiving the whole message, the message ID (a mail header) will be checked. If there's already a mail with this message ID, it will be discarded.
To disable the feature, repeat the command with a '0' at the end instead of a '1'.
This seems to work for now, any one else willing to try?
Good luck

Hotmail account not syncing properly

My hotmail account is not syncing properly with my iPhone - only the inbox folder is accessible and my calendar is not syncing with my iPad. Suggestions??

To be quite honest, I have no idea if I created my Hotmail account as an Exchange account (and unsure how to check on this!) However, I can tell you that my Hotmail inbox continues to update on my iPhone as I receive new emails. I'm just not seeing the other folders (i.e. Junk folder and the personalized folders I've created). Also, my calendar was previously working well. Unfortunately, I'm not sure what has happend to change this. Thanks for your response!

I updated to new ios and now it is not syncing properly. How can i revert back to the previous installed version?

I updated to new ios and now it is not syncing properly. New songs are not showing up on the ipod display but when I view the device on my computer, they are in the playlist but there is a dashed circle beside the missing songs. It previously synced perfectly before the IOS update. How can i revert back to the previous installed version?

Downgrading the iOS is not supported by Apple.
Try:
Re: What does the gray dotted circle in iTunes mean?
https://discussions.apple.com/thread/4676111?tstart=0\\
Dotted circles next to songs, won't sync, red circle with square?

ICal not syncing properly w/ iPod Touch

I believe this is an iCal problem, not an iPod issue:
My new iPod Touch is not syncing properly with my iCal calendars. I notice after syncing "All Calendars" that some of my appointments in iCal were showing up, but most were not. And some events on my iPod were not on my laptop. I tried the "Replace Information" option under Info in iTunes, but it didn't help. Then I noticed something even weirder -- the list of Calendars that appears in the "Selected Calendars" list in iTunes is NOT my current set of calendars. The iTunes list includes some calendars that I have deleted or renamed, and is missing some new ones. So I guess I'm not surprised by the events being out of sync, but how can this be? How can iTunes be picking up an obsolete set of calendars and events?
I tried a backup within iCal, then deleted every calendar one-by-one, leaving just a new calender named "empty". I quit iCal and iTunes, and also deleted four files in my Prefs folder and the iCal folder in Application support. Then I did restored from my iCal backup, and quit and restarted both iCal and iTunes. After all that, iTunes still shows the old list of calendars.
I'll also mention that iCal itself has been very squirrelly for quite a long time. Every so often it will just "run away", chewing up CPU and memory until I force-quit. Haven't solved that one, yet, either.
Any suggestions?

PROBLEM SOLVED: I backed up my iCal data (from within iCal); quit; deleted all prefs, iCal cache files, and the whole Calendars folder in my Library; then relaunched iCal and Restored from my backup file. iTunes then showed the correct list of calendars when I connected my iPod touch, and I got a proper sync. Who knows, maybe this will also fix the frequent runaway crashes I've been having.

Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.

Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.
Solutions?

No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by.

My ipod touch is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed

My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.

2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

My ipod touch is not syncing properly.

My Ipod touch is not syncing properly. I download podcasts and it will not allow me to delete some shows after they have been listened to. It is a neverending cycle of deleting unwanted podcast episodes from itunes on the computer, plugging in my ipod, syncing, and then it always takes the already listened to episodes, and puts them back into itunes on the comp. I then delete them on the comp again, sync the ipod, and it again pulls them over from the ipod. I have it set up to only sync unlistened to episodes, and beyond that, only checked things, but it does not seem to matter. The only thing I can do to get the episodes off the ipod for good is to do a factory reset, and that absolutely should not be necessary! Any ideas for something I am not seeing that is allowing this to continually happen? This just started happening a couple of months ago. Not sure what changed, but would like it fixed! Thanks for any ideas in advance!

I have a similar problem, all since the ios update i think, my podcasts do not seem to sync, I have a song purchase via the ipod which no longer plays (just sits on the screen) this also doesnt sync back to itunes.
Its a complete mess. Seems everytime Apple push out an update my ipod becomes less useable.

My itunes match will not sync properly

Mac User same thing
Hello there here is my problem. My itunes match will not sync properly. It shows a lot of songs over 100 with the icloud match status as "Waiting"
Here is what i have done
1. Reinstall the entire OS delete everything and start from scratch
2. Turn on and off itunes match.
3. Hold down the option key
4. Move my music out of the music folder clear everything out of my itunes and bing back my music.
5. Use backup copies of my music in case the music files had been corrupted.
6. Checked numerious mac community forms that report simular issues.
7. Tried another macbook pro that I have
8. My wifes account which has about 8000 songs did no have the issue. My account seems to have the issue sobeservices2. I beleive this to be account specific. My account has 11481 songs and about 100 to 100 show with the status of "waiting"
9. I get no error messages
10. I've tried multiple ISP - COMCAST - FIOS - I even tried multiple computers
11. Redid the entire os
12. My account has problems "*****s2" but my wife account does not
13. Replicated the issue on more then one computer it seems only has problems with my itunes account. Suck waiting to upload
and its not always the same songs sometimes it's different songs that it gets suck waiting to upload.
14. Removed the waiting songs and attempted again
15. Started with fresh iTunes had the server match a blank itunes folder to the point where it said "0 Songs Match" then re-added them
16. Called Apple Care and spoke with a Senior Advisor who told me he would have to escalate a ticket and he to thought I had done all the tsing possible and that it was up to the engineers to figure out a solution.
I have been working on this for about 4 weeks now. All my trouble shooting has pointed it to be an account specific issue.
Any advise from the community

Hi
I have had a similar set of issues. 8000 songs, 800 in waiting. All ripped from CD into Apple Lossless - mainly classical so most didn't match directly.
First I ripped all these 8000 songs for my father first on his laptop from his CD collection. Eventually got them all matched or uploaded to his Match account (except one) by the usual tricks people suggest (e.g. recoding as AIFF or MP3 etc, deleting, re-adding blah blah). Though of course I shouldn't really have to waste my time doing this. One song absolutely refused to upload. Tried everything - including buying a pristine downloadable version off the publisher's website. Still resolutely refuses to upload.
Anyway - main problem is now with my PC. I copied all these 8000 tracks over. Re-installed everything etc. 800 remain in "waiting" (even though they uploaded Ok on a different account). When I rip my own CDs even some common stuff (e.g. Bowie/Stones) gets uploaded instead or matched and often with one or two tracks stuck in 'waiting'.
If I then look at my IPad (with Match enabled), it will show these waiting tracks as if they were already downloaded to it (which of course they are not). If I try and play one of them it just skips over it.

My iPod Touch 5th Generation will not sync properly

I plug on my iPod Touch like normal and its backs up all the files, but every time I try to "sync" it, it will not sync properly. I added a few songs (not boughten off of iTunes) and they will not sync on my iPod. My iTunes is up to date and so is my iPod Touch. What is going on?

Try this previous discussion:
"Waiting for changes to be applied": Apple Support Communities

Do you have fix for Photo Booth Audio and Video are not syncing properly, Do you have fix for Photo Booth Audio and Video are not syncing properly

My audio and video are not syncing properly. There is a lag from the audio to the video. Does anyone have a permanent fix for Photo Booth where the Audio and Video are not syncing properly?

If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads. You aren't the only one having this problem.
One person having a Photo Booth problem, although not the same one as you are having solved it by running Disk Utility/Repair Permissions.

IOS 8 PHOTOSTREAM   definitely not syncing properly

PHOTOSTREAM   definitely not syncing properly between IMac (iPhoto) iPad iPhone.   There are many duplicates. When deleted in one does not delete all,
VIDEOS THUMBNAILS MISSING   Only 6/7 video cover pictures are showing, (just the dates on the front of the others) SEE BELOW.
MOVIES   THUMBNAILS MISSING   Only 2/ 25 have the cover pictures showing.
PHOTOS EVENTS not in order- ie: 16 US Open in order in itunes, was in order in old iphone, now all mixed up,

Hi there susanfrommorristown,
You may find the Photo Stream troubleshooting article below helpful.
Get help using My Photo Stream
-Griff W.

EMail not syncing properly

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