Email Notification in Enterprise Manager

I am using Oracle 9.2.03. I have setup SMTP notification in OEM, and do not get consistent results with the email notifications. Some emails come through fine, others are blocked by our mail filter because they do not have a sender associated with the message. I have the SMTP Mail gateway set as well as the sender's smtp mail address. And my notification preferences are set. All jobs should be using the same settings correct? I have an Analyze job, Export job, and DB UP/Down event. Sometimes I get emails to my in box, somtimes they get blocked because of no sender.
Any ideas?

Where do you set the preferences for each job individually? I only know of the one place- configuration>preferences (thought this was global). The notifications really aren't consistent. Here's an example. I have an Analyze job for DB1. I received an email to my inbox yesterday that the analyze job started. The job happened to fail, but it did not send the failed notification to my in box because it was blocked by our mail filter.
Another example: While trying to troubleshoot I deleted all jobs I had. I received one email to my inbox notifying that Job Analyze DB2 deleted. The delete notification for the other 5 jobs were blocked because no sender was associated.

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