Email Notification send from previous setting although it has been deleted.

Question

Hello,
Current monitoring schedule for Daily Monitor Open Item (Vendor) are 3 times a day at 1700, 1730 and 1800. However, we receive a notification for this monitoring activity at 0600 with a differents in (1) email header, (2) Monitoring ID and (3) Email Description.
(1) Email Header:
a) Normal notification has a header like below:
Solution number.....SOL/0020203551/0021324570_0020203551
Solution name.......BPM - PER
Business Process....Daily Monitoring
Step................Monitor AP Open Items
System..............PER
Monitoring Object...Open Items (Vendors)
Monitoring ID.......000002736757000
b) The notification we received at 0600 has header like below:
Solution number.....SOL/0020203551/0021324570_0020203551
Solution name.......BPM - PER
Business Process....0000000662
XXX.................0000000674
System..............PER
Monitoring Object...0000000719
Monitoring ID.......000002563457000
(2) Monitoring ID
a) Monitoring ID from our setting at 1700, 1730 & 1800 is 000002736757000
b) Monitoring ID from email at 0600 is 000002563457000
(3) Email Description
Email description from email at 0600 is an old email format. We have no longer using that email format for all of our monitoring activities.
We double check this issue at Scheduling Overview and every day it is expected Collector Runs at 0600 even weu2019re not scheduling this session.
We already deactivate and delete the current setting. Then do the setting again for Daily Monitor Open Item (Vendor). But still the notification is still there.
Please advice on how to disable the unwanted email notification.
Thanks

Answer 1

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