Email notification sending problem
Anyone can help me regarding my email notification sending.
I have a program developed in netbeans which sends an email notification. Using the jar file generated when building/compiling the program, i created a batch file to run the jar. When i tried transferring the jar file to another pc, the program runs but the email sending does not. Im wondering which i need to check on for the file to run in another pc.
What are the symptoms of 'email sending does not'?
Have you access to the mail server on this second machine?
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I’m having an email WiFi sending problem on my iPad 2 Model: MC774C/A; IOS VERSION: 6.1.3 (10B329).
While I use 4 email accounts on the iPad -- Hotmail, Gmail, iCloud and ns.sympatico.ca ( a division of BellAliant) – the sending difficulty only relates to the ns.sympatico.ca. The settings for this account are: pop.bellaliant.net and smtp.bellaliant.net
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Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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SAP BPC 10.0 Netweaver : Workstatus email notification sender is the User how to change it ?
Hi Gurus,
I've just set up email notification for Workstatus. I works fine but I've noticed something that won't be accepted by my customer :
I Had created a BPC Service User SMAIL to send email notification. But it is useless since the email notification sender is always the user who actually made the workstatus change.
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I think that this situation raises a security breach ; to my opinion SAP should not be able to send emails in the name of users.
Do you have any idea to change this situation in order to make all notification emails send by one unique System User as BPCSERVICEMAIL for instance.
Thanks in advance for you help.
Vincent.Hi JW,
The answer to your question #2 is that we won't have SSIS packages in BPC7NW since all SQL server based functionality won't be there in Netweaver version. If you use migration tools to migrate from BPC5.x to BPC7NW, it can convert SSIS packages. However any custom SSIS code would have to be converted manually. For more information, please read Ryan's blog at SAP's definitive strategy for planning technologies moving forward: What's the word on BPC, BI-IP and SRC?
Regards
Pravin -
Enter Email Notification Sender
Hi ppl,
in CUP (AC 5.3 Compliant User Provisioning (AE)), when configuring the SMTP server for Email notifications (Configuration -> Workflow -> SMTP Server), there is a check box for "Enter Email Notification Sender". When you click this, a text box opens for entry of an email address (System Email ID).
Do you know what the purpose of this field is?
Many thanks,
BabakHi Babak,
This was added in AC 5.3 SP2 or SP3. When CUP sends emails out, the From field in the email used to be last approver or requestor's name. This can create confusion among the receiver of the email.
To remove this confusion, SAP added this field. Whichever email id you configure in this textbox would show up in the From field of the emails going out through CUP.
Regards,
Alpesh -
Email Notification send from previous setting although it has been deleted.
Hello,
Current monitoring schedule for Daily Monitor Open Item (Vendor) are 3 times a day at 1700, 1730 and 1800. However, we receive a notification for this monitoring activity at 0600 with a differents in (1) email header, (2) Monitoring ID and (3) Email Description.
(1) Email Header:
a) Normal notification has a header like below:
Solution number.....SOL/0020203551/0021324570_0020203551
Solution name.......BPM - PER
Business Process....Daily Monitoring
Step................Monitor AP Open Items
System..............PER
Monitoring Object...Open Items (Vendors)
Monitoring ID.......000002736757000
b) The notification we received at 0600 has header like below:
Solution number.....SOL/0020203551/0021324570_0020203551
Solution name.......BPM - PER
Business Process....0000000662
XXX.................0000000674
System..............PER
Monitoring Object...0000000719
Monitoring ID.......000002563457000
(2) Monitoring ID
a) Monitoring ID from our setting at 1700, 1730 & 1800 is 000002736757000
b) Monitoring ID from email at 0600 is 000002563457000
(3) Email Description
Email description from email at 0600 is an old email format. We have no longer using that email format for all of our monitoring activities.
We double check this issue at Scheduling Overview and every day it is expected Collector Runs at 0600 even weu2019re not scheduling this session.
We already deactivate and delete the current setting. Then do the setting again for Daily Monitor Open Item (Vendor). But still the notification is still there.
Please advice on how to disable the unwanted email notification.
ThanksI have discovered this site which claims the ability to do what you might want. I have no personal experience of it!
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Hello
On our SharePoint Foundation 2013 server approving Access Requests fails with "request approval failed" after pressing the approve button. The user is site administrator, site collection administrator and site owner.
In the ulsviewer we see the following error:
System.NotSupportedException: No data is available for encoding 1033. at System.Text.Encoding.GetEncodingRare(Int32 codepage) at System.Text.Encoding.GetEncoding(Int32 codepage) at Microsoft.SharePoint.Email.SPMailMessageHelper.GetSocialNotificationMailMessage(SPWeb
web, String senderAddress, String senderName, Boolean useSenderAddressAsFromAddress, String recipientAddress, CultureInfo recipientCulture, String subject, String sidebarHtml, String descriptionHtml, String customMessageHtml, List`1 embeddedAttachments)
at Microsoft.SharePoint.SPSharingEmailHelper.SendAccessRequestsEmail(SPCachedItemEventProperties eventProperties, SPUser sender, String message, SPUser recipient, String recipientEmailAddress, String strSubject, String body) at Microsoft.SharePoint.SPSharingEmailHelper.SendRequestorNotification(SPCachedItemEventProperties
eventProperties, String objRequestedTitle, SPUser reqByUser, SPUser reqForUser, String message, Boolean isMessageUpdate, Int32 status) at Microsoft.SharePoint.SPAccessRequestsOperationHandler.HandleStatusChangingToApprove(SPCachedItemEventProperties
properties, Int32 reqByUserId, Int32 reqForUserId, Int32 newStatus, SPUserCollection users, SPGroupCollection groups, IEnumerable`1 roleDefs) at Microsoft.SharePoint.SPAccessRequestsOperationHandler.HandleRequestStatusChanging(SPCachedItemEventProperties
properties, SPUserCollection users, SPGroupCollection groups, IEnumerable`1 roleDefs) at Microsoft.SharePoint.SPAccessRequestsOperationHandler.ItemUpdating(SPCachedItemEventProperties properties, SPUserCollection users, SPGroupCollection
groups, IEnumerable`1 roleDefs) at Microsoft.SharePoint.SPAccessRequests.UpdateItem(Int32 newStatus, SPUser reqFor, String convStr, String permType, Int32 permissionLevel, Boolean extendInvitation, String anonLinkType, SPList accReqList,
SPListItem item, SPUserCollection users, SPGroupCollection groups, IEnumerable`1 roleDefs) at Microsoft.SharePoint.SPAccessRequests.ChangeRequestStatusCore(Int32 newStatus, SPUser reqFor, String convStr, String permType, Int32 newPermissionLevel,
Boolean extendInvitation, String anonLinkType, SPList accReqList, SPListItem request) at Microsoft.SharePoint.SPAccessRequests.ChangeRequestStatus(Int32 itemId, Int32 newStatus, SPUser reqForUser, String convStr, String permType, Int32
permissionLevel, Boolean extendInvitation, String anonLinkType, SPWeb web) at Microsoft.SharePoint.SPAccessRequests.ChangeRequestStatus(Int32 itemId, Int32 newStatus, String convStr, String permType, Int32 permissionLevel)
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We see exactly the same error when add users to a group with the option "Send an email invitation" enabled.
Any ideas what could cause this problems?
Regards,
ReinhardHi Reinhard ,
According to your error message, it says that no data is available after encoding the social notification mail message. It should be caused by the E-Mail encoding setting.
For troubleshooting your issue, please check the character set of your E-Mail Settings:
Verify that the user account that is performing this procedure is a member of the Farm Administrators group.
On the Central Administration Home page, click System Settings.
On the System Settings page, in the E-Mail and Text Messages(SMS) section, click Configure outgoing e-mail settings.
On the Outgoing E-Mail Settings page, make sure
Character set setting is 65001(Unicode UTF-8).
Best Regards,
Eric
Eric Tao
TechNet Community Support -
Email notification sending to "w"?
Running the 10.5.1 update fixed the problem I was having with notification emails not being sent, but now what happens is that Mail immediately pops up a message saying it can't send the message. When I checked, it was trying to send it to the proper address, but also to "w". There is no W that I see listed in iCal for the notification, and nothing spurious in the Me card in Address Book that I see.
Any thoughts?What are the symptoms of 'email sending does not'?
Have you access to the mail server on this second machine? -
Error in code in email notification sending
Hi,
I am using below code but not email is being send by this?
Please Suggest the email id not being send and sy-subrc is retruned as 8?
please check on the below code it can be tested also as it is synt correct
Tables : zcustemail.
Declarations.
*PARAMETERS: p_email(50) LOWER CASE.
DATA: document_data LIKE sodocchgi1.
DATA: t_content LIKE STANDARD TABLE OF solisti1.
DATA: s_content LIKE solisti1.
DATA: t_receivers LIKE STANDARD TABLE OF somlreci1.
DATA: s_receivers LIKE somlreci1. "occurs 0 with header line.
DATA : begin of it_email,
email_id like zcustemail-email_id,
end of it_email.
DAta: wa_itreceivers like it_email.
data : it_receivers like it_email occurs 0 with header line.
*START-OF-SELECTION.
select email_id from zcustemail into table it_receivers.
loop at it_receivers into wa_itreceivers.
Receivers. " add your receivers here..
s_receivers-receiver = wa_itreceivers-email_id.
s_receivers-rec_type = 'U'.
s_receivers-express = 'X'.
APPEND s_receivers TO t_receivers.
endloop.
*LOOP AT et_mailid.
*CLEAR i_receivers.
*i_receivers-receiver = et_mailid-email_id.
*i_receivers-rec_type = 'U'.
*i_receivers-com_type = 'INT'.
*i_receivers-notif_del = 'X'.
*i_receivers-notif_ndel = 'X'.
*APPEND i_receivers.
*ENDLOOP.
Subject
document_data-obj_descr = 'New mail from Sap'.
Body
s_content = 'Hi,'.
APPEND s_content TO t_content.
CLEAR: s_content.
APPEND s_content TO t_content.
s_content = 'Test email from sap, please don''t reply to this email'.
APPEND s_content TO t_content.
CLEAR: s_content.
APPEND s_content TO t_content.
s_content = 'Thanks,'.
APPEND s_content TO t_content.
s_content = 'Naren.'.
APPEND s_content TO t_content.
Send the email.
CALL FUNCTION 'SO_NEW_DOCUMENT_SEND_API1'
EXPORTING
document_data = document_data
TABLES
object_content = t_content
receivers = t_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
IF sy-subrc <> 0.
MESSAGE e208(00) WITH 'Error in sending email :-(('.
ELSE.
MESSAGE s208(00) WITH 'Email sent )'.
ENDIF.
SUBMIT rsconn01 WITH mode = 'INT' AND RETURN.
regards
NishantHi Nishant,
I tried the code written below and it is working absolutely fine for me. Why don't you try the FM 'SO_NEW_DOCUMENT_ATT_SEND_API1'. it is working correctly woth no error
DATA: g_sent_all(1) TYPE c,
g_doc_data LIKE sodocchgi1,
g_error TYPE sy-subrc.
DATA: t_content LIKE solisti1 OCCURS 0 WITH HEADER LINE,
s_content LIKE solisti1,
i_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
i_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE.
DATA : BEGIN OF it_receivers OCCURS 0,
email_id TYPE so_recname,
END OF it_receivers.
CONSTANTS: c_tab TYPE c VALUE cl_abap_char_utilities=>horizontal_tab.
*START-OF-SELECTION.
SELECT email_id FROM zcustemail INTO TABLE it_receivers.
Add the recipients email address
LOOP AT it_receivers.
CLEAR i_receivers.
i_receivers-receiver = it_receivers-email_id.
i_receivers-rec_type = 'U'.
i_receivers-com_type = 'INT'.
i_receivers-notif_del = 'X'.
i_receivers-notif_ndel = 'X'.
APPEND i_receivers.
ENDLOOP.
Fill the document data.
g_doc_data-doc_size = 1.
Populate the subject/generic message attributes
g_doc_data-obj_langu = sy-langu.
g_doc_data-obj_name = 'SAPRPT'.
g_doc_data-obj_descr = 'New mail from SAP' .
g_doc_data-sensitivty = 'F'.
Describe the body of the message
Information about structure of data tables
CLEAR i_packing_list.
REFRESH i_packing_list.
i_packing_list-transf_bin = space.
i_packing_list-head_start = 1.
i_packing_list-head_num = 0.
i_packing_list-body_start = 1.
DESCRIBE TABLE t_content LINES i_packing_list-body_num.
i_packing_list-doc_type = 'RAW'.
APPEND i_packing_list.
Body
s_content = 'Hi,'.
APPEND s_content TO t_content.
CLEAR: s_content.
APPEND s_content TO t_content.
s_content = 'Test email from sap, please don''t reply to this email'.
APPEND s_content TO t_content.
CLEAR: s_content.
APPEND s_content TO t_content.
s_content = 'Thanks,'.
APPEND s_content TO t_content.
s_content = 'Naren.'.
APPEND s_content TO t_content.
Call the FM to post the message to SAPMAIL
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = g_doc_data
put_in_outbox = 'X'
commit_work = 'X'
IMPORTING
sent_to_all = g_sent_all
TABLES
packing_list = i_packing_list
contents_txt = t_content
receivers = i_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
Store function module return code
g_error = sy-subrc.
Get i_receivers return code
LOOP AT i_receivers.
ENDLOOP.
*Instructs mail send program for SAPCONNECT to send email(rsconn01)
IF g_error EQ 0.
SUBMIT rsconn01 WITH mode = 'INT'
WITH output = 'X'
AND RETURN.
ENDIF.
Hope it helps,
Regards,
Amit -
Wireless email connection, send problems
The following occured:
On my new macbook with a clean install and updated software I have to mail accounts; one belgium account and one mac account (trial).
In the Netherlands I can receive mail on both accounts, but I can only send mail through the mac account.
I have checked the settings of the belgium account, these are correct. When I tried to sent a mail through the belgium account I get the following error message:
" #5.7.0 Must issue a STARTTLS command first"
Has anybody a clue about the cause of this problem and how to solve itThe following occured:
On my new macbook with a clean install and updated software I have to mail accounts; one belgium account and one mac account (trial).
In the Netherlands I can receive mail on both accounts, but I can only send mail through the mac account.
I have checked the settings of the belgium account, these are correct. When I tried to sent a mail through the belgium account I get the following error message:
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Third attempt to get the error message posted
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Email notification for user created through reconciliation in OIM
Hi..
I have done the following configurations for email notification when user is created through reconciliation in OIM
Configuring IT Resource
Name Email Server
Type Mail Server
Authentication FALSE
Server Name *.*.*.*
Username
Password
Creating email definition with the following values
Name Create User Email Notification
Type Provisioning Related
Language en
Region US
Object Name Xellerate User
Process name Xellerate User
From User
User Login Xelsysadm
Subject User Created
Add Email notification in a new process task with name Notify
Process definition Xellerate User
Task Notify
Disable Manual Insert Enable
Required for Completion Enable
Allow Cancellation while Pending Enable
Handler Name tcComplete Task
Assignment Rule Default
Target Type User
User Xelsysadm
Email name Create User Email Notification
Send Email Enable
Notification Assignee Enable
Email Create User Email Notification
Status Completed
Xelsysadm has a valid email id. Now when I am reconciling any user, two mail notifications are being sent. Not able to know from where these two notifications are being triggered.
Am i suppose to make any changes in the configurations?
Edited by: Amruta Agarwal on Sep 28, 2011 4:21 AMSorry re-read your issue again. I believe there are two notifications because you have added your notify task in the process definition and OIM OOTB sends a notification when a user is recon'd. Thus remove your task or disable the OOTB notification. The property is Recon.SEND_NOTIFICATION
HTH,
BB
Edited by: bbagaria on Oct 7, 2011 9:13 AM -
Cisco Prime Infraestructure email notification
Hello,
We have configured Cisco Prime Infraestructure to get email notifications. Problem is that we are getting alerts for all controllers and APs
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Any ideas would be very much appreciated.
Jhony PardoHi Scott
I have not a good understanding how virtual domain it can helps. How do you suggest using virtual domains?
In my case there are only three administrators in the network and they are not interested about getting email notifications from the ports connecting end users in access switches, but they are interested about uplink ports notifications and CPU, memory, environment from the same switches.
Hope your support.
Marcelo -
Email problems with BB synched via BES. No email notifications and can't send replies.
This isn't a question, but more of a public service announcement for those like myself that manage to screw up their email settings. I recently had problems with my email in that I would not get audible or visual notifications of new email and I couldn't send replies although I could forward and create new emails. The problem is that I am using Desktop Manager on two PCs and only one is configured to access my corporate email account, the one that is redirected to the BB. The default settings of my Desktop Manager installation was to synchronize the device date and time automatically when connected to the PC. Connecting my BB to my home machine would cause the email problems. I had to wipe and reactivate to fix my problems.
So, if you want to use the BB on two PCs and one is not configured for the email account going to the phone... disable the auto synchronization option BEFORE connecting the device to that machine and launching Desktop Manager. It would also be nice if the Desktop Manager installer had an option to install on a PC that is used for backup/recovery and application loading only. The installer had two options IIRC and your choice was that the BB is used with BES or with a personal email account.Internally, your invites are processed by the server.
If an outside sends a new invite to you, the server doesn't know about it until you add the event to your calendar app.
You'll find settings in Mail and Calendar apps (depending on client OS) to automatically add invites to the Calendar.
So to sum it up.
Internal users, processed in real-time directly by the server
External invites, must be processed by the client app, and depending on OS/Settings, could require manually adding or acknowleding. Also.. in 10.7/10.8 you will see an inbox tray in the Calendar app, your invites may show up there (and you'll need to click to ack)
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Problem in sending Email notification from BPEL
Hi,
i am trying to send email from BPEL using Email activity.Using SoaSuite10.1.3.3
i configured the ns_emails.xml file properly as below.
when i run the process, it is executing fine without any error.
but i am not receiving any mail.
even i applied patch set p6148874 also.
below pasted is the ns_emails.xml file.
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>Oracle BPM</FromName>
<FromAddress>[email protected]</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>domain.com</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
<IncomingServerSettings>
<Server>domain.com</Server>
<Port>110</Port>
<Protocol>pop3</Protocol>
<UserName>ckommalapati</UserName>
<Password ns0:encrypted="false" xmlns:ns0="http://xmlns.oracle.com/ias/pcbpel/NotificationService">Chandu@1205</Password>
<UseSSL>false</UseSSL>
<Folder>Inbox</Folder>
<PollingFrequency>1</PollingFrequency>
<PostReadOperation>
<MarkAsRead/>
</PostReadOperation>
</IncomingServerSettings>
</EmailAccount>
Even i tried adding <AuthenticationRequired> details to the above and its not working.
i restarted the server after modifications.
i tried pinging the SMTP server of my domain, and its connecting successfully.
Could any one suggest me the solution for this problem.
is there anything extra need to be configured for this..?
Thanks in advance.Hi, ravigali :
Following are some steps I take to set Email notification in BPEL:
A important thing: get the right parameters of your Email server.
Step:
1. Alter ns_emails.xml (in D:\soft\SOASuite\product\10.1.3.1\OracleAS_1\bpel\system\services\config directory), an example is as following:
<EmailAccounts xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"
EmailMimeCharset=""
NotificationMode="EMAIL">
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>*Your Name*</FromName>
<FromAddress>*Your Email: ***@***.com*</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>*mail.***.com*</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
<IncomingServerSettings>
<Server>*mail.***.com*</Server>
<Port>993</Port>
<Protocol>IMAP</Protocol>
<UserName>***@***.com</UserName>
<Password ns0:encrypted="false" xmlns:ns0="http://xmlns.oracle.com/ias/pcbpel/NotificationService">***</Password>
<UseSSL>true</UseSSL>
<Folder>Inbox</Folder>
<PollingFrequency>1</PollingFrequency>
<PostReadOperation>
<MarkAsRead/>
</PostReadOperation>
</IncomingServerSettings>
</EmailAccount>
</EmailAccounts>
Note: the detail explain of every XML element is in http://download.oracle.com/docs/cd/B31017_01/integrate.1013/b28982/service_config.htm#sthref324 (2.2.1 Configuring the E-mail Server)
2. Add the following property to wf_config.xml (in D:\soft\SOASuite\product\10.1.3.1\OracleAS_1\bpel\system\services\config directory):
<property name="oracle.bpel.services.notification.publisher_interval" value="1" />
Then the BPEL server will send notification every 1 minute. More detail about this configuration to see http://download.oracle.com/docs/cd/B31017_01/integrate.1013/b28981/notif.htm#sthref1678 (14.2.1 Reliable Notification Service).
3. Re-start all SOA Suite services. (opmnctl startall)
After the BPEL process invoke any E-mail notification activity and if we can’t receive any E-mail notification, we need to check the BPELNOTIFICATION table (ORABPEL database schema). And delete any error data in this table, then correct the E-mail notification setting through above steps and re-start all SOA Suite services.
Thanks,
Melody -
Problem in Sending image in Email Notification
Hi All,
In our implementation we have to send customer logo in each email notification.
We have SIM 7.1 deployed on SUN JES Application server 8.2.
I tried to send the image using two ways but nothing got succeed.
1) Using <IMG src"http<machine name>:<port number>/idm/images/<image name>"/>
2) Deployed another trial.war file having only image folder and then using <IMG src"http<machine name>:<port number>/trial/images/<image name>"/>
Where "machine name", "port number" and "image name" have suggestive values as per our environment.
But i am not able to send the image. however second options works well with Tomcat.
If anybody has any prior experience or some idea please share. it will really be helpful for us.Hi all,
Its done.
Actually there is some issue related with the intranet (may be they are blocking the image to get diaplayed) as its working for gmail and all.
Thanks -
SharePoint Foundation 2013 installed on Windows Server 2012 not sending out email notification
I have a server where i installed SP Foundation 2013 on top of Windows Server 2012. I have configured the SMTP as well as the outgoing SMTP in Central Administration
of SharePoint. When i create an alert on a document library, its did not sent any email notification on the changes made to the document in the document library. So, i created a workflow to send out email using SPD2013. The workflow run, but it cannot sent
out email with error saying that outgoing email is not configured correctly. I have checked with another server which i installed SP foundation 2013 on top of Windows Server 2008 R2 - its sending out email just fine using same configuration and outgoing SMTP.
I need help to resolve this issue or at least the cause of the problem.
Any help is greatly appreciated.
Try below:
http://social.technet.microsoft.com/wiki/contents/articles/13771.troubleshooting-steps-for-sharepoint-alert-email-does-not-go-out.aspx
Go to Central Admin ---->Operations----->outgoing email settings and verify that SMTP server is mentioned correctly
2) Test the connectivity with the SMTP server.
In order to do that follow these steps:
Open cmd
telnet <SMTP server name> 25 ( We connect smtp server to the port 25)
you should see a response like this 220 <servername> Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at date and time
Beware that different servers will come up with different settings but you will get something
If you dont get anything then there could be 2 possible reasons, either port 25 is blocked or
the smtp server is not responding.
For testing response from your server
For testing response say ehlo to it.
Type :
ehlo <servername>
output:
250 <servername> Hello [IP Address]
Now a test mail can be sent from that SharePoint server.
Now we need to enter the From address of the mail.
Type :
mail from: [email protected]
output:
250 2.1.0 [email protected]….Sender OK
It's time to enter the recepient email address.
Type : rcpt to: [email protected]
output:
250 2.1.5 [email protected]
Now we are left with the data of the email. i.e. subject and body.
Type : data
output:
354 Start mail input; end with <CRLF>.<CRLF>
Type:
subject: this is a test mail
Hi
This is test mail body
I am testing SMTP server.
Hit Enter, then . and then Enter.
output:
250 2.6.0 <<servername>C8wSA00000006@<servername>> Queued mail for delivery
Type: quit
output:
221 2.0.0 <servername> Service closing transmission channe
3) Check alerts are enabled for your web application
verify if the windows timer service is running or not.
Run this stsadm command to check that
Stsadm.exe -o getproperty -url http://SharePoint-web-App-URL -pn alerts-enabled
This should return <Property Exist="Yes" Value="yes" />
If you don’t get this, Enable alerts by:
stsadm.exe -o setproperty -pn alerts-enabled -pv "true" -url http://SharePoint-web-App-URL
If its already enabled, try turn off and turn on it back.
4) Check the Timer job and Properties
Go to
MOSS 2007: Central Administration > Operations > Timer Job Definitions (under Global Configuration)
In SharePoint 2010: Central Administration > Monitoring > Review Job Definitions
Check whether the "Immediate Alerts" job is enabled for your web application. check these properties:
job-immediate-alerts
job-daily-alerts
job-weekly-alerts
stsadm.exe -o getproperty -url "http://Your-SharePoint-web-App-URL" -pn job-immediate-alerts
The expected output is:
<Property Exist="Yes" Value="every 5 minutes between 0 and 59"/>.
If you don’t get this, run the following command to set its value.
stsadm.exe -o setproperty -pn job-immediate-alerts -pv “every 5 minutes between 0 and 59" -url http://Your-SharePoint-web-App-URL
5) Check whether the account is subscribed for alerts and it has a valid email account. This should be the first thing to check if the problem persists for some users not for all.
6) Then check if at all those users have at least read permission for the list. Because the first mail should go out for every user without security validation but the next ones won't be delivered unless the user has at least read
permission.
7) If it is happening for one user, can also try to delete and re add the user in the site.
8) Most importantly , you should try this one.
Run this SQL query to the content db < Select * from Timerlock>
This will give you the name of the server which is locking the content database and since when.
In order to get rid of that lock
Go to that server which is locking the content db and then restart the windows timer service.
within some time it should release the lock from content db, if not then at the most stop the timer job for some time
Once the lock will be released then try to send some alerts
You will surely get the email alert.
I found this is the most probable reason for alert not working most of the time. We should start troubleshooting with above steps before coming to this step for any alert email issue but from step 1 to step 7 are best for new environments or new servers.
If the issue is like this ,alert was working before and suddenly stopped working without any environmental change then above conditions in step 1-7 should be ideally fine.
Even after this if it is not working, then you can try these few more steps too
9) Try re-registering the alert template:
stsadm -o updatealerttemplates -url http://Your-SharePoint-Web-App-URL -f "c:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\XML\alerttemplates.xml" -LCID 1033
10) Try to clear the configuration cache
If this helped you resolve your issue, please mark it Answered
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