Email Notifications DFM issue

HI all
I have a Cisco Works LMS 3.2 with DFM 3.2 on a Server 2008 Service Pack 2, and the email notifications on the DFM are not working, I recived emails from others modules but didnt from DFM, And I checked all the configurations and seems ok for me.
I have the same CiscoWorks on a Server 2003 and the notifications are working properly.
Could you help me with this issue
Thanks for your help
Regards
Rafael Turriago

Hi,
Have you set the SMTP server under DFM > Configuration > Other Configurations > SMTP Default Server & set up a Notification Subscription?
Regards.

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It seems that this is not supported at this time.

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Thanks,
Steve

What email system ? What database version ?
I don't have a Windows script to do this, but this is very similar to alert log monitoring scripts and you will learn a lot from writing it yourself. Break the job down into parts to make it easier.
1. work out how to extract errors from the log (On unix I would use grep)
2. work out how to send an email from Windows (On unix I would use "mail")
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LMS 3.2 DFM email notification problem

Hi,
I got a problem in a newly installed LMS 3.2 with the DFM email notification.
I can see the alerts appering on Alerts&Activities, but DFM would not send any emails.
I can get emails from other moduls of LMS. CS sends me emails from successfully backups.
The SNMP Server works fine. The settings are ok.
I already reinstalled DFM.
I have seen a thread exists on supportforum.cisco.com with the same problem.
(https://supportforums.cisco.com/message/3033101#3033101)
Maybe anyone have the answer to this problem.
Thanks,
C8-Netzwerk

This looks like an issue I am currently tracking. I have written a patch which should correct this. You can get the patch by opening a TAC service request, and having your engineer contact me directly.
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com

DFM Email notifications not working - HTTP status 500 error in DFM 2.0.10

Hi All,
I have recently upgraded...
CiscoWorks Common Services from 3.0.5 – 3.0.6
Campus Manager 4.0.6 – 4.0.10 - 4.0.13
Device Fault Manager 2.0.6 – 2.0.10
Now Email notifications stoped working, it was working fine before.
Even when I was upgrading CM from 4.0.6 to 4.0.10, it worked fine meanwhile. After upgraded it from 4.0.10 to 4.0.13, it stoped working completely.
Before I had same issue and resloved by creating new notification group and subscribed.
Now when I am trying to create new notification group I am getting the below error message
DFM-->Notification Services-->Notification Groups
HTTP Status 500 - Internal Server Error
type Exception report
message Internal Server Error
description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
at com.cisco.nm.trx.nos.action.NGroup.perform(NGroup.java:140)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)
at java.lang.Thread.run(Thread.java:534)
Apache Tomcat/4.1.29
DFM from 2.0.6 to 2.0.10 and Campus Manager

Hi Joe,
Thanks for your response.
I deleted the file at the path which you specified, no luck still I am getting the same below error message when attemption to open Notification Groups tab to create new group.
HTTP Status 500 - Internal Server Error
type Exception report
message Internal Server Error
description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
     at com.cisco.nm.trx.nos.action.NGroup.perform(NGroup.java:140)
     at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
     at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
     at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
     at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
     at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)
     at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)
     at java.lang.Thread.run(Thread.java:534)
Apache Tomcat/4.1.29
Regards,
Naidu.

DFM email notification is randomly sent

Hi,
on 30 devices that are managed by LMS DFM, at least 10 of them have not generated email notifications, when their serial interface went down. In the past, they used to generate the notification correctly.
I checked the following:
- Device in Questioned state? : no , they are fully known in DFM
- Device is in notification group? : yes
- Device interface is managed under Device Detaile?: yes
Are there any logs I can check, so that I can know if it's an LMS-related issue or an email issue?
Thanks for your help guys,
Wass

..

DFM email notification setup

Hi All,
I have LMS 2.6 and DFM 2.0.10, configured email notification for one Subscription "INL" as sender address [email protected] to [email protected]
Recently I have configured another Subscription "POY" for another bunch of devices as sender "[email protected]" only to [email protected]
I am receiving mails to [email protected] but not to [email protected]
Can someone look into this issue and tell me what needs to be done.
Regards,
Jopeti

Hi,
First thing I'd check is if you are generating alarms for "POY" in the Alerts and Activities. If they are present then I'd verify I can send email to [email protected] from the LMS server. If you can then we will need to examine some files.
You can start troubleshooting by verifying the configuration of your second group.
Creating a Notification Subscription
To create a notification subscription, perform the following steps:
1. If you want to monitor a specific set of events, create an event set that contains the events you want to monitor. Otherwise, all events and alerts will be monitored.
2. Create a notification group that specifies the criteria DFM should use when generating notifications:
One or more event sets (if no event set is specified, all events and alerts are monitored)
Devices, alert severity and status, and event severity and status
You can specify the notification group name, along with entering identifying information (using the Customer ID and Customer Revision fields).
3. Create a subscription by doing the following:
    a. Select the notification type (SNMP Trap, E-Mail, or Syslog).
    b. Name the subscription and apply a notification group to it.
    c. Specify the recipients (hostname, e-mail address).
    d. Save the subscription. It will automatically start running.
Troubleshooting SMTP
From the LMS server, telnet to your SMTP server on TCP port 25, and make sure you can:
1. Connect to the server
2. Issue the following command:
    HELO IP
Where IP is the IP address of the LMS server. The mailserver should grant you access to send email.
If that works, start a sniffer trace filtering on all tcp/25 traffic between the LMS server and the SMTP server. Generate new DFM events which should trigger email notifications, then check the sniffer trace to see what is happening.
Thanks.

DFM 3.2 email notifications have stopped

Good day.
We're running LMS 3.2 with DFM 3.2, and at some point within the last month, email notifications from DFM have stopped flowing. DFM is trapping events as they occur and these are viewable through the portal, but notifications that should be going out as email and SMS messages have stopped.
I can view "Notification Customization" and "Event Sets" within the LMS DFM portal (running on Windows), but...
- accessing "Notification Groups" returns an "HTTP Status 500" error
- accessing "SNMP Trap Notifications" returns "Problem with File /WEB-INF/screens/Notification/newtrapSubscription.jsp!!!Cannot find bean NewSubscription in scope null"
- accessing "E-mail Configuration" --> "E-mail Notificatin" returns "Problem with File /WEB-INF/screens/Notification/NewEmailSubscription.jsp!!!Cannot find bean NewSUbscription in scope null"
- accessing "SNMP Trap Notification" returns "Problem with File /WEB-INF/screens/Notification/newtrapSubscription.jsp!!!Cannot find bean NewSubscription in scope null"
Backups going back beyond when this is believed to have stopped working are available if something needs to be restored. If that's the direction I need to go, how do I restore just the DFM portion of the database? If backup restore is not the way to proceed, what other advice can be provided.
Thanks.

Never mind...I just restored the entire LMS database using a backup dated prior to when the notifications stopped.
Problem solved.

Oracle iLearning 5.0 on Windows and email notifications issue

Hi!
We are upgrading from iLearning 4.3 to iLearning 5.0 on Windows 2000 server and I have a question related to that.
iLearning 5.0 is certified for Windows.
The accompanying release.txt states that:
--'Email', 'Email and Web' notifications options for Learner Rating and Authorized Enrollment/Unenrollment are not available on Windows platforms. Only web-based notifications should be used.
Through a Technical Assistance request (TAR Number 4439000.992 ) I've found that this problem is due to the use of Workflow 2.6.2 stand-alone which requires sendmail, which is not available on Windows.
This worries me because I want the system to be able to:
* notify admin when authorization is needed for enrollment
* notify course participants about changes or a cancelled course.
* Certification reminder and expiration
* Assessment submission
* Notification to all learners currently enrolled in an offering
The suggested workaround from Metalink is to use a Unix/linux server.
Metalink suggestion:
"you can set up a notification mailer on UNIX to work with stand-alone Workflow
hosted on Windows. The following MetaLink article is a step-by-step guide on how
to do this: Note:254973.1 How To Configure UNIX Sendmail To Work With Oracle Workflow Running On Windows
This would be useful if UNIX was an option for me. It is not.
I have some questions:
1)Can I use WorkFlow 2.6.3.5 on windows with iLearning 5.0?
I know Workflow 2.6.3.5 is working with MS Exchange.
2)Can I use sendmail in some form or shape?
IIS 5.0 (or 4.0) has a mail gateway that can be utilized by a sendmail program.
Sendmail software for windows:
http://www.glob.com.au/sendmail/
http://www.indigostar.com/sendmail.htm
http://www.ntsendmail.com/
http://www.windowsitpro.com/Windows/Article/ArticleID/5289/5289.html
Has anyone tried any of theese?
I'd like to make a suggestion to my IT department on how to solve this issue.
Thanx for any help in advance :-)
Kristian Amlie, Bergen Norway

There are a couple of patches available that allow a customer to upgrade their Oracle iLearning database to 10g and with that, upgrade Oracle Workflow to version 2.6.3 which supports email notifications through workflow on windows.
Patch #s are 4321769 and 4485520
Thanks!
Scott

Email notification issue in p6 eppm 8.3

Hi,
I have installed the p6 eppm 8.3 and i have configured the email notification too.
I can send the notification for running reports in p6 eppm.
But while assigning resource its showing an error like
your email server has not been configured please contact system administrator
Please help me to move forward and fix this issue as soon.
Regards
Kumar

Hi Algibson,
Thanks for the suggestion.
I have reconfigured the mail configuration settings in p6 administration url..
For sending issue notification in p6eppm its asking email address after sending the mail I didn't receive the mail
In web access log file , am getting error like.
Sep-29-2013 03:34:01 605 PrmThread-39 ERROR
com.primavera.infr.srvcs.MailServiceImpl ?:? MailService:
Error
com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not
have permissions to send as this sender
at
com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1515)
at
com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1321)
at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:637)
at
javax.mail.Transport.send0(Transport.java:189)
at
javax.mail.Transport.send(Transport.java:118)
at
com.primavera.infr.srvcs.MailServiceImpl.a(Unknown Source)
at
com.primavera.infr.srvcs.MailServiceImpl.execute(Unknown Source)
at
com.primavera.infr.threadpool.ThreadPoolImpl.run(Unknown Source)
at
java.lang.Thread.run(Thread.java:662)
But I can send mail notification for reports in p6.
Please suggest me to fix this issue.
Note:
I have enabled the email notification in application settings and general tab in p6 also.
Thanks
Kumar

Anyone having issue with email notification delay in ES4?

After upgrade from ES2 to ES4, we're experiencing an email notification delay when a task is assigned to an individual or group queue. It's not consistent, but happen enough that we can some what replicate it. It's almost like an email notification from task assignment wouldn't send through until we kick off another process or claim another task. This happens with server default email notification as well as custom email notification. Please advise how I can go about trouble shooting this.

This is what in the log at the time I ran the test process & email notification delay occured. Again, the email notification delay wasn't the issue when we were in ES2, until we upgraded to ES4 recently. The delay happens spontaneously, no specific pattern. Sometimes it'll arrive instantly and sometimes it will delay. However, when the notification delay occur, if I kick off another new process, the notification will come through.
[1/21/15 10:27:47:442 CST] 00000031 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [LiveCycleES4] [/adminui] [/secured/about.jsp]: Initialization successful.
[1/21/15 10:28:03:107 CST] 00000040 CSRFFilter    I   Fetched allowed referer list for servlet:/CoreSystemConfigComponent
[1/21/15 10:28:03:200 CST] 00000040 Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#bed5ed34fb984a88466db43f9ab1cef8"
[1/21/15 10:28:03:684 CST] 00000040 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [LiveCycleES4] [/CoreSystemConfigComponent] [/secured/welcome.jsp]: Initialization successful.
[1/21/15 10:28:03:746 CST] 00000040 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [LiveCycleES4] [/CoreSystemConfigComponent] [FilterProxyServlet]: Initialization successful.
[1/21/15 10:28:06:680 CST] 00000040 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [LiveCycleES4] [/CoreSystemConfigComponent] [/secured/config.jsp]: Initialization successful.
[1/21/15 10:28:30:972 CST] 00000031 Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#a8bc74a810dee608d866cdf3d19861ab"
[1/21/15 10:28:30:988 CST] 00000031 Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#e83cca4f938a1d9f21e821a8c3663008"
[1/21/15 10:29:46:283 CST] 00000043 Authenticatio W   Authentication failed for user [abc] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
[1/21/15 10:29:49:278 CST] 00000031 Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#f145055ebb4cb72241a696e2e37912b6"
[1/21/15 10:36:17:867 CST] 0000002d J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@3c103c10#tid=2172366 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:37:33:515 CST] 00000055 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@7c5a7c5a#tid=2172587 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:37:35:980 CST] 000000bf Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#b1ff24709e2764c4fdf7c8f5459a3f3c"
[1/21/15 10:37:38:570 CST] 000000c0 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@1fbd1fbd#tid=2173407 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:37:42:673 CST] 000000c0 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@3da43da4#tid=2174482 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:38:09:428 CST] 0000002d J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@26002600#tid=2176826 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:38:38:258 CST] 00000055 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@50165016#tid=2177247 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:39:09:272 CST] 00000054 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@26222622#tid=2179048 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:39:21:597 CST] 00000030 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@2b402b40#tid=2179505 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:40:07:291 CST] 00000055 Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#ea6a84b4552fffe36b7a86269d7b67d0"
[1/21/15 10:41:52:938 CST] 00000033 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@3a503a50#tid=2184317 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:42:21:160 CST] 0000002d J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@56fd56fd#tid=2184783 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:42:24:218 CST] 000000c3 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@276a276a#tid=2186778 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:42:28:071 CST] 000000c2 ProcessRecord W   deleting oldest recording(s) due to space limitation.
[1/21/15 10:42:29:943 CST] 000000c2 J2EEConnectio W   Service: XMLFormService resource: ProcessResource@5c105c1(name=XMLForm.exe,pid=5908) could not schedule an interrupt for transaction: com.ibm.ws.tx.jta.TransactionImpl@3c5e3c5e#tid=2188110 because excessive time was spent waiting in queue. Supplied timeout: 0s, Wait adjustment: 0s, Effective timeout: 0s.
[1/21/15 10:51:15:603 CST] 0000002f Reference     I org.apache.xml.security.signature.Reference verify Verification successful for URI "#c536f8c15947c0e0d16970ced8d90811"

Issue Tracker App Demo-Email Notification

In working through the app I've stumbled on page 74, the email notification trigger. After entering and pressing "finish", I receive:
The table operation was not successful for the following reason:
ERROR at line 26: PL/SQL: Statement ignored
The following is code entered for trigger (line 26 is indented):
if (inserting and
:new.assigned_to is not null)
or
(updating and
(:old.assigned_to is null or
:new.assigned_to != :old.assigned_to) and
:new.assigned_to is not null)
then
for c1 in
(select person_name, person_email
from ht_people
where person_id = :new.assigned_to)
loop
if c1.person_email is not null
then
for c2 in
(select project_name
from ht_projects
where projects_id = :new.related_project)
loop
htmldb_mail.send(
p_to => c1.person_email,
p_from => c1.person_email,
p_body =>
'You have been assigned a new issue. '||
'The details are below. '||chr(10)||
chr(10)||
' Project: '|| c2.project_name ||chr(10)||
' Summary: '||:new.issue_summary ||chr(10)||
' Status: '||:new.status ||chr(10)||
'Priority: '||nvl(:new.priority,'-'),
p_subj => 'New Issue Assignment');
end loop;
end if;
end loop;
end if;
I appreciate any assistance from the Forum.
Glenn Butler

Glenn,
Looks like a syntax error in a condition: a missing quote: :p5_assigned_project = '%||'null%')
should be
:p5_assigned_project = '%'||'null%')You'll have to poke around to find where that condition exists (on a region, an item, etc.). Or you could search for it in the export file.
Scott

Email notification issue in some schemas

Hi,
My problem is almost identical as here DBMS_SCHEDULER send email notification issue
One privileged scheduler user - user1 receive email notifications while two another (user2, user3) no.
More plot is below i know 'what' resolve the problem but don't know how to do it :-)
I want to execute code below on user3 schema, we tried this successfully on user2 (code executed directly on schema with temporary sys.dbms_aq access) so he receive his notifications.
Problem is - we do not have direct access to second account (user3) how to execute this code as user3 ?
declare
reginfo1    sys.aq$_reg_info;
reginfolist sys.aq$_reg_info_list;
begin
reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_X',
                                  1,
                                  'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
                                  null);
reginfolist := sys.aq$_reg_info_list(reginfo1);
dbms_aq.register(reginfolist, 1);
end;
Already tried create procedure on user3 and execute immediate annonymous block but it still register with USER# 1 not 3 in DBA_QUEUE_SUBSCRIBERS.
More detailed plot:
Jobs for user2 and user3 was created by user1, so JOB_CREATOR was user1 but OWNER was user2 or user3.
We started with notifications configuration witch was ended with error on both user2 and user3 accounts:
ORA-24093: AQ agent SCHED$_AGT2$_XX not granted privileges of database user1
W get rid wit this using
dbms_aqadm.enable_db_access(SCHED$_AGT2$_2, user1);
dbms_aqadm.enable_db_access(SCHED$_AGT2$_3, user1);
So user1 get privilege on agents for user2 and user3
I believe error was already there because DBMS_SCHEDULER.add_job_email_notification is more automatic it probably registered subscriber that belongs to user2 and user3 with wrong USER# ID that belongs to user1.
Database is 11.2.0.3

it doesn't work because notifications are set from user1 account so USER# is still 1 even when I removed record first.
This is my aproach based on Ask Tom: On Becoming Others, Limits, and Restoration
>sqlplus user1
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
SQL> grant execute on sys.dbms_aq to user1;
Grant succeeded.
SQL> alter user user3 grant connect through user1;
User altered.
SQL> connect user1[user3]
Enter password:
Connected.
SQL> create or replace procedure sched_not_add_q as
2    reginfo1    sys.aq$_reg_info;
3    reginfolist sys.aq$_reg_info_list;
4 begin
5    reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_3',
6                                    1,
7                                    'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
8                                    null);
9    reginfolist := sys.aq$_reg_info_list(reginfo1);
10    dbms_aq.register(reginfolist, 1);
11 end;
12 /
Procedure created.
SQL> exec sched_not_add_q;
PL/SQL procedure successfully completed.
SQL> drop procedure sched_not_add_q;
Procedure dropped.
SQL> connect user1
Connected.
SQL> revoke execute on sys.dbms_aq from user3;
Revoke succeeded.
SQL> alter user user3 revoke connect through user1;
User altered.
SQL> exit;
>
So it works now.

Email Notification issue for Provisioner (Urgent)

Hi,
OIM 11g R1, Selfregister User is trying to Request One application access through " Add resource" so email is going to Manger,Defualt approver,and Default Provisioner.
But then he is trying to "Modify the same resource" in request email is going to Manger ,Defualt approver but its not going to Default Provisioner ,Where might be the problem.
Where i need to trouble shoot the issue.
Thanks in Advance.
Reddy.

Hi Andrew,
We haven’t had any issues since we started using Forms Central until after your site was down for maintenance a couple days ago. That’s when the issue started for us. I’m thinking a glitch on your end? I actually called the day the site was down and it was confirmed that the Forms Central was in fact down and to give it 1-2 hours and check back. The next day is when the email notifications stopped coming into our email address. If you could check that out and let me know, then we’ll take it to the co-author step if need be.
Thanks,
Sue Monforte
Kenny Mondo Productions

Email notification issue on E90

Hi,
I am using mail for exchange(version 2.9.158) on E90 (software version 300.34.84) and I use the default email notification (under settings --> General --> personalisation --> standby mode --> Active standby plugins). This show the count of unread mail in the screen. When I change my connection type in mail for exchange (I generally switch between my service provider and my WiFi connection), the default email notification disappears. I have to manually go back and enable the plugin.
Has anybody faced this problem? Is this an issue with the software? Is there a way to fix this? Thanx

Hi Andrew,
We haven’t had any issues since we started using Forms Central until after your site was down for maintenance a couple days ago. That’s when the issue started for us. I’m thinking a glitch on your end? I actually called the day the site was down and it was confirmed that the Forms Central was in fact down and to give it 1-2 hours and check back. The next day is when the email notifications stopped coming into our email address. If you could check that out and let me know, then we’ll take it to the co-author step if need be.
Thanks,
Sue Monforte
Kenny Mondo Productions

Email Notifications DFM issue

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