Email-only account greyed out

An email-only account appears greyed-out in the LHS column in the Mail window. Hovering the cursor over the mailbox name produces a two-line pop-up error message as follows.
Mail was unable to open this mailbox on the server "mail.mac.com".
The server error encountered was: "Mailbox does not exist".
I've checked in my .Mac account that our subscription is paid up to July and the email-only address is listed on the Manage Your Account screen. Can anyone help please?
17 inch PowerBook   Mac OS X (10.4.5)  

I have just posted this question as well and we have the same situation, an email only account.
When I try to set up an iCloud account for my wife using her [email protected] address i'm always relogged on to iCloud with my details coming up.
Do I have to delete my Mobileme account before setting her account up, if so does she still retain her  @mac.com address.

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