Email password rejection

With extraordinary arrogance BT have closed a thread again before a problem has been solved. A considerable number of customers have been suffering for some years with perfectly valid passwords being rejected by BT Yahoo email servers. Some of us have been fobbed off with fatuous replies from all levels of support along the lines of - it is your fault, your email client is at fault, you are accessing your mail through multiple devices and so on.
The following thread (started July 2011) has been closed by a "Moderator" and I quote from his post
"Since this migration work was done we have completed extensive testing and no further issues with POP or IMAP have been found."
http://community.bt.com/t5/Other-BB-Queries/E-mail-password-rejection/m-p/234061/highlight/true#M638...
Thread closed - problem solved. But it isnt, the same old thing is happening again this morning. BT is right and the customer is always wrong.

I guess we just have to keep starting a new thread! I emailed the mods after yesterday's closure saying I am still having problems, this is the third time of emailing them, they did answer my first one asking for more info but nothing since then. The pop ups are dreadful and if I don't close outlook I have to keep watching the screen if I am typing as my typing ends up in the password box of the pop up!!! The main irritation is that it affects my smartphone so when I am out on the move I cannot keep up with emails as they don't come through, the irritating password incorrect message comes up!!!. When they do (after logging onto btyahoo) we get all of them again. No probs with iPad. I want to ring BT but seems everyone has tried this so many times without success. It's such a shame, I don't want to leave BT, I have been with them since I ever had the Internet but this does make you start looking at other companies.

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Email password rejection trouble

On behalf of my mother!
Clients: iMail, iPhone iMail (set to Push)
Protocol: IMAP
At first it was just the desktop Mail which rejected the password, now however it is both. I have logged into the Yahoo mail web application, which works fine. I also changed the password, however neither client works.
I am now aware that this used to be a fairly major problem (http://community.bt.com/t5/Other-BB-Queries/E-mail-password-rejection/td-p/234061/page/68) but that thread was locked months ago and this is a recent problem.
Suggestions? Many thanks in advance.

Hi CraigS,
I was surprised by your reply to BedeH as I have this afternoon been speaking to BT Yahoo tech support about the same or a similar problem who told me that rejecting passwords was still an open known fault that was being worked on.
My problem is running outlook 2010 under Windows 7 with 3 Btinternet email accounts. About twice a day apparently randomly Outlook will pop up on just 1 of the 3 accounts saying the server has rejected my password and to reenter it. No matter what I enter it will not accept it. The BT Help program will eventually tell me the password is incorrect and give up. The work around I have been using for over 6 months is simply to login to my web based BTinternet account and immediately Outlook starts working again simply by clicking the pop box to retry. This is a frustrating pain and hence my follow up call to the Help desk.
I do have an iphone and an ipad both of which can access my mail but neither are set to "push".
I would appreciate knowing whether you (BT?) recognise this as an open problem or whether I was just being fobbed off.
Thanks John

Email password rejected

The password that my wife has used on her email account for a couple of years is now rejected. I went to mail preferences and the area is blank that should contain her password. How do I reset this or enter a new one? I entered the password in the space but it does not save it. Any help appreciated

Please use Apple's Mail Setup, Troubleshooting etc.. article to troubleshoot the issue. Her account may need all the account information deleted and redone.

MobileMe to iCloud email password rejected??

Iam getting really frustrated, not sure if anyone can help here with any advice. I recently upgraded my MobileMe account to icloud I keep receiving the following error message on my Mac. It states: "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user". I entered the correct password numerous times and it keeps giving the same error message. It doesnt happen all the time, and as a result my mailbox keeps going offline. My yahoo email works fine. I tried to contact apple support the other day and they didn't know what the problem was. Any advice? I tried to look up in help the correct settings but not sure what the right settings are, such as port? etc... These are what my settings look like:
Outgoing mail is on server (SMTP): icloud (the other option is smtp.me.com) but it defaults to the icloud one
under advanced tab it is set to port 993 (but in help it mentions other ports)

Same bloody thing here. I've gotten several different errors. iCal invites won't sync from mail to my calendar. My password hasn't changed, I've logged onto iCloud, no problem. Why did't Apple just create a .cloud email addy? On top of this, since Lion, I've seen more spinning coloured wheels and just frozen apps than I care to see. I'm thinking all of this was shoved out the door before it was ready. I regret the upgrade and am seriously thinking of a reinstall to SL. Starting to think I am dealing with Windows. Since the update to the ios, I've lost a chunk of my email. I'm sick of these issues. Please give me software that will allow my Mac Pro and super HS connection work for me. Gawd.

@me email password rejection using Outlook

Hi Guys
I have been using icloud on my PC for ages now and for the first time this morning I keep getting the re-enter your username and password box.
I have made not changes to my Apple ID or password nor have I changed anything on my PC
Any suggestions?

I am getting a regected password using thunderbird on 10.6.8
I am still able to sign in through icloud on safari.
I am still able to send and receive on iPhone ios 6.

Please can anyone help with the continuing password rejection problem with email.Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

Please can anyone help with the continuing password rejection problem with email on my imac.My Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
On the password and keychain issue that your post is all about. I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
Two tips I can share, at least with webmail access:
1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
From my experimentation, here's my observation:
1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta.

My phone is rejecting my email password and I'm having trouble linking to restore

My phone keeps rejecting my email password. I changed it, rebooted, deleted, tried to change the email. Nothing DOMAIN message error 1032! help

My phone keeps rejecting my email password. I changed it, rebooted, deleted, tried to change the email. Nothing DOMAIN message error 1032! help

Why does my email account reject my password?

I went ahead and moved my mobileme account to icloud and since I did that my email going to my @me.com and @mac.com addresses rejects my password. I have changed everything I can think to change and read every help topic I can find on the subject and performed every fix they have suggested. I have to have access to this account as it is my primary email address for my non-profit organization! Someone tell me where I am going wrong!!! I really don't have the money to upgrade to Lion right now, but if that is what I have to do I guess I will eat that $60! Someone, anyone, tell me there is an easier explanation!

markwmsn wrote:
There might actually be an iCloud issue also. I have been having intermittent password rejects with known-good passwords on my iOS 5.1 devices in the last day or two. (And yes, I have been having them on my pre-Lion Macs accessing iCloud, but they work most of the time.)
How do you know that the password(s) are OK?
Do your password(s) match these criteria?
Minimum of 8 characters, including at least 1 uppercase letter, 1 lowercase letter and 1 number, no special characters.
Verify that you are using the correct server credentials:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Additional Information
SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud.

Password rejected for Verizon email on iPhone

Verizon email password suddenly rejected on iPhone and MacAir. Works on Webmail but cannot access from iPhone. Help?

have you checked your settings on the iphone I have an Iphone and have no problems getting and sending emails

IPhone 1 IOS 4.2.1 not retaining revised email password on mobileme mail (now iCloud) account

iPhone 1 IOS 4.2.1 not retaining revised email password on mobileme mail (now iCloud) account. Accepts new code and verifies correct in settings but rejects when attempt to download mail as password incorrect. Reversion to settings shows accepted change not retained in memory. Starred password in memory appears unchanged from mobile me mail and not synced with recent icloud change.

Brother Just Follow This
You Reset the Networking Setting In Iphone
if Same Problem then Just Downgrade to 4,1 Firmware then Again Same
Last Thing is that Re hot the Wifi Chip

Email password problems

BT email passwords are correct but my connection through Thunderbird keeps getting rejected. Being getting worse for the last few days and won't work at all today.

Hi Jay27,
Thanks for posting. If you’re still having problems with your passwords I can look into that for you. Drop me an email with the details, you’ll find the “contact us” form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

10.5.4 upgrade broke my email password log in?

On July 1 I installed the 10.5.4 security upgrade. Then whenever I booted up my Mac I get the error message "The POP server "postoffice.pacbell.net" rejected the password for user "dane1234", and asks me to re-enter my password, but doing so doesn't help; that is, I keep getting an email password login error message. This is a legacy email account through what is now AT&T (originally PacBell, then SBC Global, and now AT&T). I have run the Keychain first aid diagnostic and it says everything's okay. I logged onto my AT&T account and re-set my email password, in case it had gotten corrupted, but no help. AT&T says they've changed nothing and that my legacy POP of postoffice.pacbell.net and SMTP address of mail.sbcglobal.net are correct. Finally, I can send test messages to myself, and a test message sent by the AT&T tech support person was received. But I keep getting the "rejected the password" error messages. Also, I have received zero third-party emails (including junk emails) other than the AT&T test email and my own test emails for the last two days, which is unusual. Normally I get several valid emails every day, and perhaps 5-10 junk emails. Since this problem started with my installation of the 10.5.4 upgrade, is this a bug in the security upgrade?

Did your pacbell email problem start before or after you upgraded to 10.5.4? If after, was it immediately after? If so, then I think it's a bug in 10.5.4. If your pacbell password acceptance problem started before you did the 10.5.4 upgrade, then I would conclude that it was just a coincidence that my password acceptance problem started right after I installed the 10.5.4 upgrade.

On my iPad, my outgoing email regularly replies that the email was rejected by the server because it does not allow relaying. WHat does that mean and how do I make the email go anyway?

on my iPad, my outgoing mail regularly replies that the email was rejected by the server because it does not allow relaying. What does that mean and how can I make the emails go out?

Try this.
Check your username and password in the outgoing mail server setting. Fill it in even of it says that it's optional.
Settings>Mail, Contacts, Calendars>choose the email account>account name, tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email username and password and see if that works for you.

Email gateway rejected job

I have a printer that had to be reset as we lost the admin password. We are now trying to configure the Digital Sending--> Send email part. When I try and send a scan from the printer it comes up with a Message" Email gateway rejected the job because of the addressing information.
The printer is a Laserjet 4345 on a simple peer to peer network. I tested the SMTP settings and they passed the test (used the test button).

If the same email send settings were working earlier, the email send settings may be correct, might not need any changes.
To reset the admin password, you may need to contact your regional HP support, as this may result in resetting other product data/settings.
Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP)

E-mail password rejection AGAIN

This wasaproblem a few months ago
http://community.bt.com/t5/Other-BB-Queries/E-mail-password-rejection/td-p/234061/highlight/true/pag...
All happening again today.
I DESPAIR of BTOpenworld

Am also having exactly the same irritating problem as davrh (the original poster).
My configuration is Intel iMac, OS X 10.5.8 & Apple Mail 3.6.
Worked fine for about 3 years, then started rejecting passwords as below:-
The POP server “mail.btinternet.com” rejected the password for user “[email protected]”
Please re-enter your password, or cancel.
Problem started about five months ago. I am using 3 BTinternet mail addresses within 2 Apple user accounts on the same iMac - all the BT e-mail addresses have the same problem.
Interestingly, a gmail account operated within the Mail client does not have the problem.
I have increased the time period for the Apple mail client to "check for new mail", as an attempt reduce the number of pop-ups and relieve the irritation factor.
As passwords are set within in the Mail client account information, this should not be an invalid password issue.
I suspect it may be a timing issue on the BT Mail server side.
I had hoped the issue would be resolved with the new update of BT Yahoo - which is advertised as being 2 x faster.
But it hasn't!
Really need a fix for this.

Email password rejection

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