Email PDF in outlook from a MAC seperates pdf file into seperate .ai files

Sorry if this is in the wrong thread!
I'm not an adobe user. However I have many Adobe users on my network who create pdf files (using a variety of adobe products such as photoshop, illustrator, acrobat) and email them to other employees, customers, vendors, etc...
When the email is received on the other end the single pdf attachment has been broken down into separate files.
example: 9-6-11.pdf will become: 9-6-11.pdf; 9-6-11.ai; 9-6-11.ai
The pdf file still opens as it should however this is starting to cause some confusion in the office. Any idea why this is happening and how i can make it stop?

Thread moved to correct forum.

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Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          4/15/2014 5:47:10 PM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      CGC-SBS2008.cgclaw.local
Description:
Event code: 3001
Event message: The request has been aborted.
Event time: 4/15/2014 5:47:10 PM
Event time (UTC): 4/16/2014 12:47:10 AM
Event ID: de0e4dd0fe794e7ca055e3436d6648eb
Event sequence: 25221
Event occurrence: 72
Event detail code: 0
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    Trust level: Full
    Application Virtual Path: /EWS
    Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\exchweb\EWS\
    Machine name: CGC-SBS2008
Process information:
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    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
Exception information:
    Exception type: HttpException
    Exception message: Request timed out.
Request information:
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https://mail.cgclaw.com:443/EWS/Exchange.asmx
    Request path: /EWS/Exchange.asmx
    User host address: 71.104.101.181
    User: CGCLAW\ScottGrossberg
    Is authenticated: True
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Thread information:
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    Is impersonating: False
    Stack trace:
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1309</EventID>
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    <EventRecordID>1420339</EventRecordID>
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    <Data>4/16/2014 12:47:10 AM</Data>
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Jay Doyle

any more? anything you can find...
is SBS 2008? what you do, then the error occurred?
-->Persistent Email crash in Outlook on a MAC
all emails crash? can't send and receive?
those may be helpful...
https://www.eventid.net/display-eventid-1309-source-ASP.NET%202.0.50727.0-eventno-8159-phase-1.htm
http://blogs.msdn.com/b/crm/archive/2008/11/20/asp-net-2-0-50727-0-warning-event-id-1309-due-to-request-time-out.aspx
Best,
Howtodo

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--[SCRIPT fromfolder_2spreadsheet1]
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Yvan KOENIG (VALLAURIS, France)
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--=====
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I apologize, I'm too busy to write more explanations.
Yvan KOENIG (VALLAURIS, France) mercredi 18 août 2010 21:38:04

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Email PDF in outlook from a MAC seperates pdf file into seperate .ai files

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