Email problem HELP MEE :(

Hi,
So I've had my Pearl for about a month now and I still haven't been able to set up my e-mail. I have tried it every which way and it says it cannot connect to the server.  Any idea what I'm doing wrong? Also, when I try to log on the BlackBerry website with my PIN and my IMEI it says an account for the pin has already been created. Does anyone know how I can reset this? Thanks a lot!

Did you buy the BB used?
If so, you MUST contact the previous owner and have them remove the PIN from their earlier account. You might call the carrier yourself, and explain you purchased it used. However they do not have to do it for you, so be nice.
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