Email Problem- Microsoft Exchange Server

I have been trying to setup my two email accounts on the Tour from Microsoft Outlook. I got one email to work correctly on the Tour, it was a POP3 email. However, my main email is on the Exchange Server and for some reason the Blackberry is not receiving those emails. I have tried everything I could in Outlook (2003) to fix it, called my service provided, and IT. Please if anyone could help give me some advice on how to setup the email for an Exchange Server (NOT POP3), I would much appreciate it!!!

Hi,
This is from Sgardne:
KB02858 Unable to integrate a Microsoft Outlook Web Access or IBM Lotus Domino Web Access account with a BlackBerry Internet Service account.
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    santanu wrote:
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  • How to configure email through microsoft exchange server

    Curve 8520 with vodafone

    Instructions
    1 Click the “Full Menu” button located to the immediate left of the trackball.
    2 Click the “Settings” icon in the Full Menu.
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    Hi Neeraj,
    for OutgoingMailServerSecurity       :      TLS
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    at com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:1564)
    at com.sun.mail.smtp.SMTPTransport.sendCommand(SMTPTransport.java:1551)
    at com.sun.mail.smtp.SMTPTransport.ehlo(SMTPTransport.java:935)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:426)
    at javax.mail.Service.connect(Service.java:310)
    at javax.mail.Service.connect(Service.java:169)
    at javax.mail.Service.connect(Service.java:118)
    at oracle.sdpinternal.messaging.driver.email.EmailDriver.send(EmailDriver.java:780)
    at oracle.sdpinternal.messaging.driver.email.EmailManagedConnection.send(EmailManagedConnection.java:50)
    at oracle.sdpinternal.messaging.driver.DriverConnectionImpl.send(DriverConnectionImpl.java:41)
    at oracle.sdpinternal.messaging.dispatcher.DriverDispatcherBean.onMessage(DriverDispatcherBean.java:296)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    *****IN console Logs *******
    Jun 25, 2012 3:45:36 PM IST> <Error> <oracle.soa.services.notification> <BEA-00
    0000> <<.> Error status received from UMS.
    Status detail :
    Status type : DELIVERY_TO_GATEWAY:FAILURE,
    Status Content : javax.mail.MessagingException: Can't send command to S
    MTP host;
    nested exception is:
    javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorExc
    eption: PKIX path building failed: sun.security.provider.certpath.SunCertPathBui
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    er-email:oracle_sdpmessagingdriver_email#Email-Driver,
    UMS Message Id : 23239c4f0ac0064b017335c74f86a8e9,
    Gateway message Id : ****.outlook.com:[email protected]@*******.com,
    Status Received at : Mon Jun 25 15:45:34 IST 2012.
    Check status details and fix the underlying reason, which caused error.
    >
    ********error *******
    for OutgoingMailServerSecurity       :     NONE
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    javax.mail.MessagingException: [EOF]
    at com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:1481)
    at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1512)
    at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1054)
    at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:634)
    at oracle.sdpinternal.messaging.driver.email.EmailDriver.send(EmailDriver.java:781)
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    at oracle.sdpinternal.messaging.driver.DriverConnectionImpl.send(DriverConnectionImpl.java:41)
    at oracle.sdpinternal.messaging.dispatcher.DriverDispatcherBean.onMessage(DriverDispatcherBean.java:296)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
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    0000> <<.> Error status received from UMS.
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    Status type : DELIVERY_TO_GATEWAY:FAILURE,
    Status Content : javax.mail.MessagingException: [EOF],
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    UMS Driver : Farm_base_domain/base_domain/AdminServer/usermessagingdriv
    er-email:oracle_sdpmessagingdriver_email#Email-Driver,
    UMS Message Id : 232e2ab70ac0064b01cd6ee979e494ed,
    Gateway message Id : ****.outlook.com:[email protected].******.com,
    Status Received at : Mon Jun 25 15:57:04 IST 2012.
    Check status details and fix the underlying reason, which caused error.
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  • Microsoft Exchange Server Question

    I work for a company that uses Microsoft Exchange Server. we do not have a Blackberry Exchange server. Our IT department head ordered new phones for the entire company, (not Blackberry), he told everyone that the Blackberry will not work with our email system, so he stuck us with a horrible phone (the HTC Touch Pro), what a piece of junk.... I took it upon myself to throw my phone in my desk and activate my new Blackberry, a Curve 8330, till tomorrow when I go and get my new Tour. I would love to be able to email my corporate office, and call my VP of sales and let them know that the Blackberry "will" work with MES. I have no problem with my pop account. The other point of contention from the IT guy is that The Blackberry "will not" sync the calendar events, and it will not sync tasks. My question to all of you is this....."will" the blackberry....a Curve or Tour sync with the MES, will it sync the Calendar and tasks. I understand the differences with using the BES, being Push email ect. I want to make sure I have my ducks in a row before I speak with them. If this is true I know a 50 managers that would love to get a Blackberry...

    Hi and Welcome to the Forums!
    BB's with a BIS account will reconcile emails with an Exchange environment -- if that environment does not have ISA and does have internet-facing OWA. Configuration instructions for OWA are here:
    KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
    Now, that said, the only thing that will work OTA is email. And it will not be a full sync as WM devices do. Rather, from the moment you activate it, you will begin to receive new emails on your BB...but the historical emails will not come to the BB. Also, no folders...none...true Inbox only.
    For Calendar and Contacts, you must use desktop sync -- the BB software comes with a conduit to Outlook, which allows you to sync (via USB tether) the other items in Outlook. If you use this along with BIS/OWA, be very careful to NOT activate the desktop redirector...much pain of duplicated messages will occur...
    Speaking of which, the Desktop Redirector is another method if OWA does not exist or ISA does. Leaving a desktop running and logged into Outlook (connected to the Exchange Server), this software can manage the communication of emails between the Outlook client and the BB.
    Basically, I'd say that the blanket statements you are hearing are not accurate -- they aren't wrong, but they are incomplete. With BES, you'd get full OTA sync of Calendar, Contacts, Memos, etc. (btw -- the limitation about old emails would still apply, but folders would become available with BES). With OWA/BIS, you only get OTA email and must use other methods to sync other things.
    With a WM device, they can fully integrate the device into the MS environment -- not really surprising since both are MS things. But, something to keep in mind. BIS/OWA will have less traffic to the BB. BIS resides on the carriers network, and would check OWA for changes that are needed on the HH...if no changes, no traffic to the HH. With WM devices, they check against OWA directly...which generates traffic to the HH even if there is nothing to do. May not matter, but that's a subtle difference especially for folks not on an unlimited data plan.
    Good luck! Hope that helps!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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