Email Problem with Mac

Hi, I am new to FIOS so I hope this is the proper board to post in. I set up 2 subaccounts for verizon.net email and configured them for my Mac Mail program. Everything worked well for about 2 days, and all of a sudden the Mail program keeps asking for my password (even though it was saved in my Mail settings) and says the the incoming mail server is offline. I've Googled this issue and see that others have posted about the same authentication error. Has anyone else here experienced - and solved - this problem? Thanks.

I am having the same problems with Mac eMail. I have two Macs, one that is running Lion and the other is running Snow Leopard. I have spent days on the phone with Apple and Verizon and they are blaming each other and neither have a solution. Have you been able to get a response? It looks like this is something that happens from time to time but never really gets fixed.
Please let me know if there has been a fix since the Mac Mail update in July? With the Union Issues Verizon doesn't have enough people to address the issues both in person ( I had a tech come to the house and he didn't know anything about software ) or on the phone. They keep kicking it back to Apple. I also have a couple iPhones and both are working fine. So this seems to be OS X specific. I've had Macs and iPhones for 3 years or more.
Just makes me think something was done to the mail servers they didn't get correct.

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Thawte Personal Email Cert - Problem with Mac Mail

Hi, I have requested a free cert from Thawte and there seems to be a problem with Mac Mail (using 2.0.7).
I am using Entourage to send a signed message from [email protected] to [email protected]
If I check mail for [email protected]
Mac Mail reports "There was a problem reading the digital signature for this message"
If I check the same account with Thunderbird, everything works fine.
Anyone else having or had problems?
-chris

Hi,
Thanks for the responses. I requested another cert and that did not help. Here is the process I used after requesting another cert.
1. Logged into www.thawte.com and requested a new cert.
2. Using Firefox, retrieved the cert.
3. In Firefox, backed up the cert to a pkcs12 file.
4. Opened Keychain and deleted the first cert.
5. Imported the pkcs12 backup file. Imported fine.
6. Open Entourage, under tools, accounts, exchange profile, security, selected the cert Thawte Freemail Member.
7. Checked all 3 options (sign, include cert, clear test signed.
8. Created a test message from Entourage to .mac account address.
9. Checked mail with Mac Mail and signature fails.
10. Check with 1.02 Thunderbird and it comes back with valid digital signature.
Next, I sent a test email to my Exchange account from Entourage and that message verifies fine. It just seems to not work when I check my email with Mac Mail.
Thanks!
-chris

Problems with Mac OSX 10.5.2 and installing my pro tools le 7.1.1

Problems with Mac OSX 10.5.2 and installing my pro tools le 7.1.1.
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Somewhere at either Macworld or here I learned that DVDSP 2, DVDSP 3 and now DVDSP 4 "internally" are major re-writes.
Support for HD among a few other items along with QT 7 which comes with Tiger means sincerely that one set of applications/OS is not going to be stable.
Personally I think of all the issues possible its DVDSP vs QT.
Unless you move to DVDSP v4 the alternative is to wipe the disk and go back to Jaguar (10.2) or perhaps Panther but avoid upgrading QT beyond 6. I advocate wiping the disk because I'n not sure an archive and install to down shift to an earlier version of the OS is possible. If it is I'd still worry about mis-matched files in all sorts of locations.

Hello I have a problem with Mac Pro, iPhoto does not want to stay open and close as I can figure this out? thanks

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Refer below link once
App doesn’t open | Progress wheel spins continually

After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!

After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!

Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration...

I am having email problems with the new Lion. stmp, imap, etc. I have looked up google info and It is confusing when it comes to TS, SSL also, please explain how to set it up so my email goes out and comes in securely. Help

I am having email problems with the new Mountain Lion. stmp, imap, etc. I have looked up google info and It is confusing when it comes to TS, SSL also, please explain how to set it up so my email goes out and comes in securely. Help
Incoming Mail (IMAP) Server - requires SSL:
imap.gmail.com
Use SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server - requires TLS:
smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name:
your full email address (including @gmail.com) Google Apps users, please enter username@your_domain.com
Email Address:
your full Gmail email address ([email protected]) Google Apps users, please enter username@your_domain.com
Password:
your Gmail password
The Quick Answer
Follow the instructions below to set up IMAP1 access in most email clients.
Google Apps users, please follow the default instructions unless otherwise noted, replacing 'your_domain.com' with your actual domain2 name.
this is all greek to me. WHAT IS STARTTLS? On the first page of Apple set up there is a TLS certificate and it is marked NONE- should I change it to the long APPLE CERT option? The next page under ADVANCED: THERE IS A BOX SSL MARKED. Then IMAP Path Prefix - I put stmp.gmail.com.. is that right? Port 993 can use this one? as 456 doesn't work and 587 said it wasn't safe. Under AUTHENTICATION I used PASSWORD. Should I have used external client cert TLS?
Please help me set this up securely. Thanks

Apple - Support - Mail Setup Assistant

AD account Login problem with MAC 10.6.8

Hi All,
We have around 50 odd MAC that are connected to windows server 2008 R2. the user were logining in to these MACs using their AD account. Recently few of the random MAC did not allow the user to login using their AD account.When analyzed though the MAC shows that it has connected to the Domain and the server is active with green button it has unbind itself from the server.I had to login in as local user bind the MAC back to get this resolved.
Now the same has started happeneing for most of the MAC that we have and every morning I have login as local Admin and unbind / bind the MAC with the server. this gets reset once the user reboots or shutsdown.
Have tried with few of the below solution but nothing helped:
Solution 1:
<key>mdns_timeout</key>
<integer>2</integer>
The integer value is in seconds; changing it to at least 5 should allow the Mac OS X client to reconnect to the Active Directory domain after a network interruption. In some configurations, a larger timeout value may be required.
You can change this value by using the sudo command and a text editor to edit the preference file directly. Or you can use the Terminal command below, making sure to enter it all on a single line:
sudo /usr/libexec/PlistBuddy -c 'Set :mdns_timeout 5' /System/Library/SystemConfiguration/IPMonitor.bundle/Contents/Info.plist
Solution 2:
I have seen all of the probable solutions and tried everything and still I am getting issues with 10.6.6 and after rebooting the Mac gets unbind. Or the Mac gets Network Accounts Available even when not accessing the list of users from AD. But the thing that I have done that has solved all my issues with AD on the Macs is to uncheck the box to search on all domains. For some reason I am seeing that when the Macs have this option checked, it searches through out the forest on the same domain controller more than once, so AD stops the handshaking of the authentication.
I hope this helps like it did on our Network, since then I have not seen the Macs lose the binding or slow SMB.
If you've tried this please let us know.
TIP: Uncheck Allow Authentication from any domain for Mac AD problems
Wednesday, April 20, 2011
Steven Wells sent a fix and an explanation of problems with Macs losing their binding to Active Diretory:
Unchecking "Allow authentication from any domain in the forest" is working at our college. We have been beating our heads on this for about 2 terms, with no understanding of why it works in some places and not in others. When we found this working, our IT guy said that the Security SID is being duplicated, when it looks in other domain forest, and that is what is causing the problem. This is the first time I have found an explanation for the problem.
If you've tried this approach please let us know.
Solution 3:
Solved it. Create a file in Textedit with the name 'auto_master' (no file extension) with the following contents:
# Automounter master map
+auto_master # Use directory service
/net -hosts -nobrowse,hidefromfinder,nosuid
/home auto_home -nobrowse,hidefromfinder
#/Network/Servers -fstab
/- -static
Place this in /etc/ folder
Hope this helps
solution 4:
TIP: a Kerberos fix for OS X 10.5 and 10.6 binding to Active directory
Friday, November 11, 2011
Mehdi Mafi forwarded a fix he found for problems with Leopard and Snow Leopard binding to Active Directory:
This was taken from Dane Riley's imaging building for DeployStudio.
With Mac OS X Leopard every Mac is now running a KDC (Kerberos Distribution Center). Basically each imaged machine is using the same security certificate and hash. Deploying a single image will deploy the same KDC to every system. This [Apple] article covers how to reset the local KDC so that each system is unique. Basically, do the following:
Launch Keychain Access
Search for com.apple.kerberos.kdc and delete all 3 items
Using Terminal type sudo rm -fr /var/db/krb5kdc
After deployment, perhaps using Apple Remote Desktop to all systems, re- establish the KDC by typing sudo /usr/libexec/configureLocalKDC
If you've tried this approach with Mac OS X 10.5, 10.6, or even Lion, please let us know. .
TIP: More on a kerberos fix for AD binding problems
Monday, November 14, 2011
Mehdi Mafi updated his Friday report about Mac OS X 10.6 problems binding to Active Directory:
You may want to add this. If the Mac keeps unbinding from AD (people can't log in to a Mac), here is how to fix it:
Unbind it from Domain
Launch Keychain Access
Search for com.apple.kerberos.kdc and delete all 3 items
Using Terminal type sudo rm -fr /var/db/krb5kdc
Re-establish the KDC by typing sudo /usr/libexec/configureLocalKDC
Bind it to domain again ( When you bind, uncheck allow authentication from any domain in the forest in: Directory Utilitiy-> Advanced Options\Administrative ) this fix the issue that sometimes it can' find AD under search space.
If you tried this please let us know.
Solution 5:
For Snow Leopard AD login issues, use upper case domain
Solution 6: for .local
To create this StartupItem, create the following directory as root:
/Library/StartupItems/FixADAuth
Then chown it to root:wheel and chmod it to 755. These must also be the owner/permissions on the two files it will contain, below:
Contents of our /Library/StartupItems/FixADAuth/FixADAuth:
#!/bin/bash
. /etc/rc.common
date > /var/log/FixADAuth.log
n=0
AuthSuccess=0
while [ $AuthSuccess != 1 ]
do
id Administrator && AuthSuccess=1 || networksetup -setsearchdomains Ethernet "Empty"; networksetup -setsearchdomains Ethernet middlewich.local; n=$(($n+1))
done
echo Authentication successful: $AuthSuccess >> /var/log/FixADAuth.log echo Operation count: $n >> /var/log/FixADAuth.log
date >> /var/log/FixADAuth.log
Contents of our /Library/StartupItems/FixADAuth/StartupParameters.plist:
Description = "Fixes Active Directory authentication issue";
Uses = ("Disks");
Obviously you'll need to change "middlewich.local" to your own domain name (and the network interface name if your connection is wireless). The script checks to see if it can see the user "Administrator" on the domain, as he's a fairly common bloke, but if you've renamed yours for security reasons then pick another one. I've also included some logging functionality for debug purposes, so you can verify how well the script is working if you need to and time it in your environment before telling the users how long to wait. The /var/log/FixADAuth.log file will contain the date/time the process started, the success variable set to 1 (just to verify), how many DNS operations were required to fix the problem, and the date/time it ended. For us the time difference is normally about +30-40 seconds with around 120-180 operations taking place. Once you're happy with the script, you can strip it down to its bare functionality if you like, like so for us:
#!/bin/bash
. /etc/rc.common
AuthSuccess=0
while [ $AuthSuccess != 1 ]
do
id Administrator && AuthSuccess=1 || networksetup -setsearchdomains Ethernet "Empty"; networksetup -setsearchdomains Ethernet middlewich.local
done
I hope this helps someone!
Regards

You are welcome.
But the question is 10.6 mac just like 10.6.8 , as long as its the same and works.
Yes. You can save some updates by using the combo update.
10.6.8 Combo Updater

Problem with Mac Office Password Protection

I'm running Mac OS X 10.7.5 with MS Word for Mac 12.3.5 and MS Excel for Mac 12.3.5.
I created a Word (.docx) and an Excel (.xlsx) document on my Mac at home, both with password protection. I uploaded the documents onto Google Drive. I was able to open the documents a few times with the password on my Mac at home, and on my PC at work. However, now upon opening the docs, Word and Excel say the password is incorrect (both home MAC and work PC).
I know I'm entering the correct password. I'm 100% positive. I was able to open the docs a few times previously just a day before. Now they're completely inaccessible. My questions are:
(1) Is this a common problem with Mac for Word/Excel docs?
(2) Are there ways to recover the password (a dictionary based brute force solution is unlikely to work, as I use non-word passwords with numbers)?
(3) If this is a common problem, are there other alternatives to password protecting or encrypting Mac for Word and Excel docs that don't cause problems?
Any feedback is greatly appreciated. Thanks.

Could just be thats the way it runs on Rosetta. I called in apple to ask if I could return office '04 because I didn't want to take the chance, they were more than eager to return it for me because of the fact it would be slow/maybe have problems running in Rosetta.
I just got iWorks instead till the universal version of office comes out (which if you buy office '04 you'll have to buy the new universal version as well, or so the rep told me).

Problems with "Mac Help"

My help files, especially "Mac Help", no longer work properly since upgrading to Tiger. If I open "Mac Help", for example, the help window will pop up, but the links will not work (nothing happens when I click on them) and the search feature in help will not work either (the little gray "clock" just spins next to the help bar and nothing else ever happens). Any suggestions on this one? As I'm a relatively recent Mac convert, the help feature was something that I came to rely on. Thanks!

Hi CP,
This is a common problem with Mac Help. When it happens, try first (quit Help) deleting this folder:
Home/Library/Caches/com.apple.helpui
If Help still doesn't work, try then deleting those files:
Home/Library/Preferences/com.apple.helpviewer.plist
Home/Library/Preferences/com.apple.help.plist
(and this one if you find it):
Home/Library/Preferences/com.apple.helpui.plist
See also this KB article for more info
- Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits
and this excellent X Lab FAQ
- Troubleshooting Help Viewer
It seems (not sure about that), that Help caches get easily corrupted when interrupting searches instead of patiently waiting for its internet accessings etc?
Good luck!
Axl

Problems with Mac email. Friends getting failed delivery notifications.

Hi. Just logging into Apple community for the first time. I have a Mac Book Air. Contacts are saying that they have problems emailing me. I'm just using the standard Mac email. They say they are getting failed delivery messages. Is there anything I can do?

Welcome!
This is most probably a problem that should be addressed to your mail service provider. I doubt very much it is a problem with your Mac.
You could try sending yourself an email. If that "bounces" back to you as undeliverable it would be useful information to give your MSP.
Good luck.

HT5361 Problems with @mac email NOT being received by others

Recently people that I have been sending email to and they are in my address book have NOT been receiving a new email from my @mac.com account. The emails are in my Sent folder and show they have been sent. If someone sends me an email and I reply everyone sees it. But not a new email. Any thoughts on what I can do to find the problem?
I've cleaned up my email, rebuilt my inboxes. Please help!! I use my @mac for all my business!
Oh - this happens no matter where I send the email from - iphone 5 or Ipad or macbook pro.
Thank you,
K

Hi,
Part of the final question will depend on how you got to have the various email IDs
If you had an .Mac account and therefore the @mac.com email and then Linked this to @me.com in MobileMe then people can send to either and it will turn up in your mail box.
The same is true if you then linked the MobileMe @me.com to the iCloud account which moved the @me.com address to iCloud and may have latter given you the @iCloud.com.
In this case people could send to any of the three IDs and they will be received in your In box.
You should be able to login to iCloud (the web page) with any of the IDs (they all use the same password) and view the mail from there.
There should not really be any problem sending from one type of account compared to another.
I am not aware of any filtering either by Apple on older @mac.com IDs or Google not accepting them.
In the Window Menu of Mail there is the Connection Doctor which may give further clues.
9:20 pm Tuesday; January 7, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
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A serious problem with Mac OS X

Dear Mac Community
Since I bought my first iPod (a 3G), I have been a fan of Apple. For years, I had wanted to make a switch to the Mac. About a month ago, I finally decided it was time to leave the M$ world, and bought a Mini.
My overall experience has been nearly flawless, with no crashes, truly amazing apps that are mac only (like QS, adium, spotlight and the whole iLife bundle, to name a few) and a very good looking interface.
You may've noticed the word "nearly" on the previous paragragh, and it's there for a reason. There is one serious problem I can't solve. I am Brazilian, and therefore, I speak and write mostly in Portuguese. But OS X has no support for the Brazilian layout keyboard. I have been after a solution since day 1 with my Mac, but all I have managed to find out is that there are tons of pages in the web about Portuguese speakers complaining that their keyboards don't work properly. Apparently, this has been an issue since Mac OS 10.0, and until Tiger there isn't a solution for it.
There are many different hacks to try to solve this, and I've tried every one, but they are either buggy, or don't work properly with non-universal apps (including word), or aren't 100% accurate on the keys placement.
The fact is, I write a lot for school, and I need a Brazilian layout keyboard. And my parents, who were also seriously considering switching, work a lot with translations, so it is even more important for them to have the right layout.
I am going to send a complaint for apple regarding this, but I'm skeptical that I'll get a solution, since this has been a known issue for a long time.
Sincerely
Daniel

There is another major problem with the layout I'm currently using which I forgot to say:
- I can type accented letters with almost no problem (á, à, ó, é, etc), except for "è" (e + `), which shows up simply as "e".
"That seems very strange to me. It could be something related to layout id's, which can easily be changed. Let me know if mine works with Word (I assume you are talking about Word2004 rather than the old WordX?)."
I've checked that more carefully, and here's what I've come up with: Word doesn't change the layout to US, it simply stops recognizing the 12th key (the extra one) which is responsible for "/" and "?" (and therefore is fairly important)
btw, I'm using Word 2004
"Thanks. Feel free to email me details and screenshots if you like. Since no one outside Brazil is likely to have the special keyboard with 12 keys on the bottom row, it's somewhat difficult to build and test layouts like this. (tom at bluesky dot org).
Try the one called winbrazabnt73.keylayout, which tries to put in the extra key. "
There is one problem with your layout, which is the fact that no app recognizes the 12th key responsible for "/" and "?" (including Pages, which doesn't have this problem with the other layout I'm using).
On the other hand, your layout manages to type the "è", whereas my other layout doesn't.
In the site you provided above in this thread (
http://m10lmac.blogspot.com/2007/02/fixing-brazilian-keyboard-layout.html), there is an image of different kb layouts available in Windows and OS X. If you could make the Windows Brazilian ABNT and it worked with Word, all my issues would be solved, since that's exactly the layout I'm looking for.
BTW, thanks for all the support
Best regards
Mac Mini 1.83 GHz Core Duo 1 GB Ram 80 GB HDD Mac OS X (10.4.8)

Is there a problem with .mac mail?

I have been unable to access my .mac mail since earlier last evening using both the Mail application or via webmail. When attempting to check mail from the Mail application I get the password rejected prompt and re-enter my password. This does nothing other than re-prompt me to enter my password again.
I can log into .mac, but when I attempt to check mail I get:
http://www.mac.com/wm/unavailable/
This page has been coming up for me all night and all morning. I have reset my password, still nothing.
I have tried using two different Macs, one i Book G4 running 10.3.9 and a iMac G4 using 10.4.6. I have tried using two different ISPs. No luck.
The dotmac support website claims nothing is wrong with the system. And yet, clearly something is amiss. Any ideas anyone?

Yes, this happened at home and my office. I have tried both Airport and direct ethernet connection at home and my connection at work is via ethernet. The work computer is running Tiger; the home computer is on Panther. The work computer connects through a university ISP; home computer via Road Runner (Time Warner cable). The work computer had not been touched in about a week before this morning and worked fine a week ago. All I have done on the home computer is download the most recent security update. I have had no problem with either computer at either location subsequent to last evening. So basically I had email access yesterday at approximately 2 PM then I cam home approximately 8 PM and have subsequently been unable to access mail from either computer since then. No settings were manually changed on either computer during that period, I didn't change anything about my connections to the internet on either computer, etc. My .mac account is paid through March of next year, so I can rule out the old forgot to pay the bill business. I am totally perplexed.

Problem with mac book pro

I just bought a new mac book pro. it has just been 2 days when I started getting a message saying that I need to restart my computer. My computer will just hang (and a dim light on the screen will appear with the message). The message is in the middle of the screen (in diffirent languages). Since i can not do anything ( i can't cancel the message, etc.), I would restart my computer. It usually happens when I'm connected to the internet (wi-fi). But one time, it happend even if I wasn't connected to the internet. Why is this happening? Is there something wrong with my new mac book pro?
please help.
mac book pro Mac OS X (10.4.6)

don't bother reinstalling yet. It could be a hardware problem with the logic board. Try this:
Open up your hard drive and navigate to the following location:
Macintosh HD -> Library -> Logs
Find the 'panic.log' file and double click on it. It will open up in the 'Console' application. Look carefully though all of the text and see if you can locate a line similar to the following:
"panic(cpu 1 caller 0x00351082): mbuf address out of range 0x750208"
If you see this line, phone Apple and tell them that you've been told by an Apple engineer that your machine could possibly require a logic board replacement. Let them go through their usual checks with you but insist that they allow you to send them your panic.log via email. By looking at the log they will instantly be able to tell you whether or not your board needs replacing (under warranty, of course).
Let us know how you get on
Stu

Problem with Mac Mail-iMap server on Hosting (Overloading Server)

Hello, I just created an account with HostGator for my business and we have 6 emails. We have imap email and our account allows us to check email once per minute per email. We have it set up to check every 5 minutes so this should not be a problem.
They then told us that there was a problem with it checking more frequently and also overloading the server by issueing 'multiple imap commands per email, 3 to 4'. I can view our server processes and sure enough each email is showing 4 imap commands. I unchecked 'use IDLE command" since I know IDLE command has something to do with it checking frequently for email.
Unfortunately we have 3 processes running on our website so once we had 24 for the 6 emails that goes over our limit of 25 and our website goes down. For now we have had to turn off most of our emails except 2 that we receive most email at which is causing major problems.
When we talked to HostGator that question was "Do you use Mac mail? Mac Mail is knowing for doing that". Since I only use Mac's I don't want to have to switch to Windows for email or use another email program like Entourage or Thunderbird. This is a frustrating issue and when I did research on Google I saw a lot of other people having this issue but didn't see any answers. Any ideas what is causing this and how I can fix it?

Hi,
IMAP IDLE is not the problem - it is even good! http://en.wikipedia.org/wiki/IMAP_IDLE
I have also an unanswered similar Post some hours ago: http://discussions.apple.com/thread.jspa?threadID=1957241&tstart=15
paranoja

Email Problem with Mac

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