Email push isn't working now that I've upgraded o iOS5.  Help?

Genius bar has no solution and worse, say while they know other people with the same problem, it's not listed as a "known problem" with Apple.  Can anyone help?

Skype has nothing to do with Quicktime (which is automatically updated with 10.8 anyway), but it sounds like you might need to trash your Skype preferences.
Hold the Option key down and click the Go menu in the Finder menubar. Click Library. Navigate to Preferences. Delete "com.skype.skype.plist". Navigate one folder back to Caches and delete the com.skype.skype folder you find there.
Relaunch Skype and let me know if that works.
PS For reference, 10.8 is called "Mountain Lion". 10.7 was just "Lion".
Matt

Similar Messages

  • Help! My email push isn't working even when I hit the refresh button!

    Please help me. I got a Palm Pixi in December. It worked perfectly until about 2 weeks ago. It suddenly stopped pushing my email, including when I hit the refresh button! I spent many many hours on the phone with both verizon and palm, we tried starting and restarting the phone, removing and adding my accounts, we even tried a partial wipe of the phone. Nothing worked. So both verizon and palm assured me that my brand new phone must be defective, they sent me a new palm pixi promising me that my email push problems were a fluke and that it would never happen again. I got my new phone a week ago, it worked fine until yesterday- the same push problem is back! I've been on live chat with a palm technician for almost 2 hours now, we've set and reset my email settings, we've reset the account settings in the phone, and it still doesn't work!
    Please somebody, tell me what the fix is for this!
    I need this phone for my job.
    Because this problem didn't start until the end of my 30 day trial period, I can't exchange this phone now, and I can't afford to pay retail price for a new phone so I'm stuck with this phone even though this problem is not my fault!! I have to make this work!
    Verizon and Palm promised me that this problem would never happen again, that it was a one time fluke based on a defective(though brand new device)- based on this assurance, I exchanged phone and now I am stuck. I spent hours on the phone on monday with palm support updating/changing my email settings on the phone and when that didn't work he sent me the webos doctor instructions via email to try on my own.  I did that last night, and guess what?  It still didn't work!  As per usual, the solution either doesn't work at all, or it works for a bout an hour and then stops working.
    Help!
    Thanks
    Post relates to: Pixi Plus p121vzw (Verizon)

    First verify that all your email settings are correct as they may have changed.  
    Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to find out whether any of the account settings have changed. You may need to manually change some email settings on your device.
    Next, update the PRL on the device by dialing *228 send and option 2.  
    If the  problems persist,  try doing a Master Reset on the device.  
    Master Reset
    Tap and slide finger up on center gesture area
    Slide screen to the left twice
    Tap Device Info
    Tap and slide screen up to show Reset Options
    Tap Reset Options
    Select from the following Options: 
    Restart - Will restart device
    Shut down - Will power off device
    Partial Erase - Warning: Erases applications you installed and all application settings and data. Does not erase personal files stored on the USB Drive.
    Full Erase - Warning: Erases applications you installed and all application settings and data. Also erases personal files stored on the USB Drive.

  • Why has my time capsule stopped working ,now that apple have upgraded me to yosemite

    I Had time machine capsule working good then i tunes upgraded me to mavericks then the time machine has never worked since,its now been upgraded to yosemite and its the same ,it backs up all the time,but when i go to enter it, all i get is a blank shreen, i have spent thousands with apple products, but this is a verry big customer let down .i have 2 imacs 2 time capsules and 3 airport extreams
    can anybody help    *****.*************@********.com
    <Edited by Host>

    You cannot post emails in the text.. you can have it open in your profile.
    Ring Apple if you have loads of stuff and have current apple care and they will try and sort you.
    Yes.. big changes were made at Mavericks.
    You need to factory reset the TC and start again.. Perhaps even wipe it and start over.
    I recommend all very short names.. do not follow the apple recommended names in the wizard.
    Use 2-20 characters, no spaces and pure alphanumeric. Passwords the same but 8-20 characters. mixed case and numbers.
    If you still cannot reach the TC tell us how you are connecting.. wireless or ethernet and how the TC is connected to the network and which model it is.

  • How do I get skype working now that i've upgraded to Lion 8.2?

    Hello
    I need to help please! I just upgraded my system to Lion 8.2. When i tried to open Skype it crashed every time. so i uninstalled it and then reinstalled it and it keeps crashing every time.  Does anyone know how to fix this problem? I read somehwere that i needed to upgrade my Quicktime which mine is currently 10.2.  All my software is upgraded. I have not been able to find a current version for Mac os x Lion 10.8.2.
    thank you in advance for any support for this. There are several things i am finding very difficult since i upgraded to Lion. I hope i don't regret this too much!

    Skype has nothing to do with Quicktime (which is automatically updated with 10.8 anyway), but it sounds like you might need to trash your Skype preferences.
    Hold the Option key down and click the Go menu in the Finder menubar. Click Library. Navigate to Preferences. Delete "com.skype.skype.plist". Navigate one folder back to Caches and delete the com.skype.skype folder you find there.
    Relaunch Skype and let me know if that works.
    PS For reference, 10.8 is called "Mountain Lion". 10.7 was just "Lion".
    Matt

  • My gestures aren't working now that I have upgraded to Mountain Lion

    Ever since I upgraded to Mountain Lion my gestures for Notifications, Launch Pad, Mission Control, ect.. aren't working. They worked the first day but have been pretty sporadic lately. Today and yesteryday none of the gestures have worked at all. I can use the touch pad to move the cursor and touch to click, but everything else is very much a no go. Checked the settings like a hundred times and verified they are all indeed turned on. NEVER had the problem in Lion.Thinking about a Genius Bar Appt, but am afraid they will magically work when I try to demonstrate the problem. As I've said, this has been mostly sporadic.
    Thanks.

    If you have the current version of iLife, you can download the latest iPhoto from here:
    iPhoto 9.4.2
    If not, you will have to buy iPhoto.

  • Push isn't working for email on iPhone or iPad using aol

    Push isn't working for my email on iPhone and iPad for aol carrier

    I have the paid AOL accounts, and they were supposed to get back to me today and have not, thus far. It has to be an issue with AOL's email server.  The tech that I spoke to over the weekend said that he thought that it may be an issue with their server.  Almost 3 weeks ago, AOL's email server was hacked.  They said that 2% of their accounts were affected, and one of my AOL accounts was in that 2%.  They didn't admit for over a week that it was their server that had been hacked, and instead made everyone affected think that it had been their own computers that had been hacked.  I have to believe that this is an AOL issue again.  Everything was working fine with my iPhone and my iPad, and suddenly my email was nolonger being pushed on Thurs night/early Friday.  If I get an answer from AOL, I will certainly post it here.

  • HT204053 i want to change my icloud id on my iPhone, but it won't let me now that i have upgraded.  I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is

    I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded.  I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid.  I cannnot delete the account because "find my iphone" wants the password linked to this old account.  But when i go into the find my iphone app it is using my corect Apple ID.  How do i fix this?

    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
    If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account.  You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • Links in some of the websites I use no longer work now that I downloaded the update

    Some of the links in a site I use are no longer working now that I have done the software update.
    Ie.. I use an online canteen programme to order lunch for my kids but now I can no longer use some of the websites links.  I've contacted the company and they think its an iOS update issue and have stated its out of their control- how can I rectify this?

    Hi meechgals,
    Welcome to the Apple Support Community!
    I know it must be frustrating when a website that you normally use is no longer working the way you would expect. The first thing I would suggest looking at your cookies in Settings > Safari. Please reference the attached article for further information. The article goes up to iOS 7 but the settings are in the same place in iOS 8.
    iOS: Unable to use webpages or services that require cookies
    Cheers,
    Joe

  • HT3406 I have an IPhone 4 and am buying an IPhone 5.  I would like to know if this process still works now that I am running IOS 6.1.3 and if it is this easy?

    I want to know if I can use my IPhone 4 as an IPod Touch (without a SIM) when i buy my new IPhone 5.  On the apple service site under "Using an iPhone without a wireless service plan" it says:
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    2.  Connect the Iphone to Itunes on a computer connected to the Internet
    Once Itunes activates the device, you're free to use the Iphone as if it were an IPod Touch
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    PS I am not sure which Iphone 4 i have, I bought it through Bell Canada July 30th 2010

    Apple usually doesn't participate here, we're just users.  Have you done a search for an app for Weather Emergency Alert in the app store?  It certainly doesn't come built-in in the iphone.

  • I bought an iPhone while overseas, but I'm back living in the states now. It seems that FaceTime and iMessage is not enabled on it. How do I get it to work now that I'm back in the states?

    I bought an iPhone while overseas, but I'm back living in the states now. It seems that FaceTime and iMessage is not enabled on it. How do I get it to work now that I'm back in the states?

    I did buy it from someone in Jordan. So they might have got it from KSA, or UAE, or it even might be the same rules in Jordan. I don't think the imessage works even, every time someone sends me a message from their ipad it says "Not delivered". Maybe I am wrong?

  • Content on MSN.CA Homepage not working now that I upgraded to Firefox 4.0. How Do I Fix This?

    I use Mac OS X 10.6.6 and my Homepage is MSN.CA now that I have upgraded to Firefox 4.0 some of the content on this page will only show the Title but nothing underneath. Examples are my Stock Quotes and Movie Times only show Titles but nothing underneath.
    How do I fix This?

    Martin, downgrading iOS isn't supported by Apple and there's no guaranteed way to do it. If you do a web search, though, you'll find some workarounds that may do the job for you.
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  • I originally set up my iTunes account on my computer at work, now that I got a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?

    I originally set up my iTunes account on my computer at work, now that I have a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?

    Hello John,
    It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    You can also download your apps using your purchased history in iTunes with this article:
    iTunes 11 for Mac: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12283
    Click iTunes Store near the top of the iTunes window.
    Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
    In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
    To download an item, click its Download button .To download all available items, click Download All.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • My cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD

    my cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD

    I think not.   You will need to order a disc from Apple quoting your serial number, as many of these discs are machine specific.   So unless you can get your drive working I think you will have to take a trip to an Apple store.  
    Indeed, you have an old computer that may not be worth the cost of repair ... but it is still worth seeking Apple advice and a visual inspection.   It just might be something not too drastic.

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