Email pushing not working correctly for office email - 3 seperate devices/carriers

We switched email hosts several months ago and since our email pushing has not worked correctly. Our host/IT guy has been very unwilling to help me through this (I get the pleasure of being the in-house IT source)
I personally am on AT&T have no problems with the other 3 emails I have set up on my blackberry. However I receive my work account one time a day at roughly 6:15. Another user is on Alltel and he receives spotty emails throughout the day, but his gmail account comes through instantly. The third user is on nextel and he receives his 2-3 times per day.
I began to think this was an email host issue since the three of us are all on different carriers, until I found out a fourth user, also on nextel, receives his emails fine.
Users 1-3 are on Outlook 07 on various versions of the Curve. We have all our messages to stay on the server.
User 4 is on the older nextel blackberry push to talk, and is not on outlook. 
We do not have an exchange server. Our emails were all set up through our devices.
Any suggestions? The answers I have received through our carriers is to make sure that our messages are set to be left on the server. Everyone else at the office has given up - but for me this is the quest for the Holy Grail.......I'm determined find the answer!
Thank you in advance for any suggestions.
Caitlin Talbot 

Potential solution for windows for a side-by-side install. This works for me.
To setup a firefox install side by side so that links from external programs (like email) can open (so you don't get a "Firefox is already running but is not responding" message) do the following.
The solution entails the use of the -no-remote switch. Don't use it for the default browser. Use it for the non default browser.
I'll use firefox 3.6 and firefox 4.0 as examples but this should work for future versions.
+ Install firefox 3.6 and Firefox 4.0 in different directories. Eg.
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox 4\firefox.exe
+ Open profile manager. Start > Run : firefox.exe -ProfileManager
+ In profile manager create Two Profiles.
firefox3.6
firefox4
+ In profile manager select firefox 4 as your default (assuming you want to default to the latest) and tick "Don't ask at startup"
+ Create two windows shortcuts.
* General: Mozilla Firefox 4 (default). Shortcut > Target: "C:\Program Files\Mozilla Firefox 4\firefox.exe". Shortcut > Start In: "C:\Program Files\Mozilla Firefox 4"
* General: Mozilla Firefox 3.6. Shortcut > Target: "C:\Program Files\Mozilla Firefox\firefox.exe" -p firefox3.6 -no-remote. Shortcut > Start In: "C:\Program Files\Mozilla Firefox"
That's it. Links from external programs should now open in your default browser.
Further details see. [http://kb.mozillazine.org/Opening_a_new_instance_of_your_Mozilla_application_with_another_profile Opening a new instance of your Mozilla application with another profile]

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