Email reply, forwarding etc

This morning on the new E mail, I am unable to forward, reply, go to next E mail, or read in a full page.  I am using XP and
IE 8.  My other computer using Vista does not have the problem.   I also cannot remove the add at the right hand side of the page to make the page larger. Can anyone help?

fishingeddie wrote:
I still cannot see the reply, forward and the print images on the new email interface. Also - I can no longer get rid of the advertisements on the right side. Why do we have to see these if we PAY for the service.
These new issues started happening yesterday or today.
The new interface was a piece of crap and it is getting worse!!!!!!
I just took those images I posted less than an hour ago, so they are current. I have no idea why what you see is different than what I see. I know you said it just started, but my guesses of why you are having problems are, in no particular order:
1) Some Add-on that you have installed in your browser, maybe one that updated yesterday or today. Try running the browser with no add-ons.
2) A setting in your browser. If your browser udates automatically any time you start it, like Google Chrome will do if there is an update, perhaps an update has changed how the browser is working. Try a different "vanilla" browser to see if the problems persist.
3) Your software firewall, if you are using one. Again, settings or updates there could be having an effect. Try (briefly) turning off the firewall to see if there is any improvement.
There are probably other possible reasons. Just curious; if you hover the mouse pointer over the area where the icons should be, does the pointer change shape? Maybe they are there and for some reason you just can't see them.
As to getting rid of the advertisements on the right side, two ways (at least for me):
1) Click the little arrow to expand the display to the full width of the browser (assuming you see the arrow):
2) Use an ad blocker. I use Adblock Plus on Firefox, but there are ad blockers available on most browsers.
I understand that you are frustrated, but what Verizon has delivered is really not as bad as you are saying, at least IMHO, because it works pretty well for me. And of course you have other options, ranging from using an email client installed on your compter to Gmail or some other web email provider.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

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