Email rescue change
Has there been any advice given on how to change your rescue email? If I'm understanding this correctly, you have to get the security
answers correct before you can change the email address? Please help.
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.
Similar Messages
-
I want to change the password for my itunes account but I don't remember my security questions. I changed my primary address to my new email and changed my rescue email address to another new email address. When I go to change my security questions it says Send reset security info email to j•••••@y7mail.comwhich is my old email address. I don't know the password to this email address that's why I changed the rescue email to a new one. But on the name, ID and email address page it has both updated emails on there
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124982) -
I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105875) -
If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?
As an alternative ...
Rescue email address and how to reset Apple ID security questions -
My apple ID is my dads email as my whole family uses it. for the Icloud account (which we don't use but want to delete) the email somehow changed to my sisters email. I want to delete the account but can't as 'find my iphone' needs to be turned off. no-one knows the password so i can't turn off 'find my iphone' and delete the account. I've tried resetting the password but no email was sent to my sisters email regarding resetting the password, i think it's because her email isn't an apple ID but i have no clue. i went to the apple store last week and the genius somehow deleted it. i backed up my phone with my apple account on icloud as i couldn't do it on my computer. i got a new phone yesterday and icloud has logged onto my sisters email but with no password. i need to delete her account so i can put mine on and restore my phone.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contactAppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
How do you add/change your recovery email to change your security questions?
I literally just want to buy one song and I can't because I don't remember the security questions I made when I was 9...
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
It isn't possible to add a rescue email or change an existing one without correctly answering two of the questions.
(95993) -
I can't change my secruity questions and how do u sent a link to your email to change it
I can't change my secruity questions and I need to send a link to my email to Change them how do I do that
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
IT docent show me below the questions if i want to send my self and email to change my questions
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(95194) -
I can't create rescuse email to change security questions. Please helps me create rescuse email
I cant create rescuse email to change security questions. Please helps me create rescuse email
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57 -
I want answers to security questions and does not have email Rescue
I want answers to security questions and does not have email Rescue email anthore
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset (we are fellow users here on these forums).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How can I change the account name in iCloud. My email has changed and I want to change it on iCloud.
How can I change the account name in iCloud. My email has changed and I want to change it on iCloud.
To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.
To change the ID on your Mac, go to System Preferences>iCloud, sign out, choose Delete for all the prompts (your data will still be in iCloud), then sign back in with the changed ID. -
So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!
You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.
-
Email address change not showing on ipad after sync
iTunes email address change not showing on ipad after sync
So change it.
Open iTunes, scroll to the bottom of the main page, tap your account name, log out then sign in with the correct name.
Maybe you are looking for
-
I want to make a new site in dreamweaver and host it on business cstalyst
I want to make a NEW site in Dreamweaver CC and host it on the Business Catalyst platform.But it seems the only way to use dreamweaver in business Catalyst is to import a BC template into Dreamweaver then upload it to BC. I want to create an original
-
Table for CRM_ORDER dates like ORDERPLAN, ORDERACTUAL...
Hi all, we'd like to extract the CRM_ORDER items on a table basis. That's why I am looking for the right table to get the dates assigned with each CRM order document like ORDERPLAN, ORDERACTUAL... I did find out the table SCAPPTTYPE which is able to
-
Hi, Could you guys tell me about Planning Function Type Exits. It will be helpful, if you guys send some Documents to [email protected] Thanks, meiy.
-
how can i auto increment the number in my table while inserting the data
-
I seemed to have picked up malware that opens new windows with advertising.
How do I stop malware which opens new windows with advertising links, I use a mac mini with Yosemite OS X 10.10