Email reset problems.

Hi.
I've got a very old blackberry email account
([email protected])
anyway, i no longer have the device or access too it, as it was many years ago, i have a very important account that is still registered to that email that i forgot to move over when i got rid of my blackberry.
I really need access to this account.
I've tried to reset the password by answering security questions etc,but it just sends it to the same [email protected] email.
can anyone help me/guide me on how to get in to this account?
thx.

Hi and Welcome to the Community!
Those old email accounts are assigned by and controlled by the carriers, so it is they that you need to contact -- Orange. Further, unless they have something very special (I know of none that do), the only method of accessing the account is via that specific BB (the account was FOR the BB, not for anything else). But, only they can answer for certain anything at all about your situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Go to Solution.

Hi and welcome to the forums!
Do you have a data plan from your carrier?
Can you use the internet?
Send a PIN message to your self, if your don't receive it you do not have a
data plan, or the carrier had not correctly provisoned it.
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Click Accept as Solution for posts that have solved your issue(s)!
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