Email results doesn't work

I'm using Captivate to deliver a quiz and have set up the
quiz to email results. Occasionally - rarely, would be a better
word - it works. However, most of the time I just hear clicks and
the email never comes up.
I'm running Flash 8 in IE (the global security settings trick
from a previous thread didn't do anything) and the quiz is also
running inside a frameset. Recommendations? Workarounds? I've got a
client waiting...

KindaMMG,
I had a similar problem with the mailto: not working.
Running on Xp Pro
Outlook 2003
Traced problem to the registry setting for email client.
Changed the setting for the email client to show
....outlook.exe" /mail "%1"
The email link then worked.
further detail is at this link -
http://msdn.microsoft.com/library/default.asp?url=/workshop/browser/configuration/clientre g/clientregistrylayout.asp
regards
Michael

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