Email screen is frozen

My email screen is frozen on one page no new emails are showing

One solution for you: First, open your Mail, then without exiting, hold down the sleep button till the slider appears. Then hold down the home button, till you are brought back to the home screen.
Use this method to force close whatever application that are causing you problems. The force-closed app will reset all information, and load them up again.
Alternatively, connect your iPad to the comput er and let it sync with iTunes. I did it to mine, and it solved some issues.

Similar Messages

  • My email screen has frozen what to do to fix

    Hi can anyone help me please? My email screen has frozen so can't move the page up or down to read content. Can't access any other emails from the open page however I can go to notifications at top of page to open a new email but then same thing...screen frozen and I can't scroll up or down. Help!

    Try closing the Mail app via the multitasking bar and see if it works when you re-open the app :
    iOS 6 and below : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    iOS 7 : doubleclick the home button to open the bar, then swipe or drag up the Mail app from there and off the top of the screen
    If that doesn't fix it then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Email screen is frozen how to fix

    EEmail screen is frozen how to fix

    Hi Reb
    I have 2 clients with the exact same problem. Since the iOS update 8.0 their mail apps launch run for a while then kick off to a black blank screen and crashes the mail app, this brings them back to their desktop.
    I have done everything from factory restores to changing their mail account types from IMAP/POP/Exchange MAPI this does not solve the problem. We have taken it in to our nearest iStore and they have stated that nothing can be done and that we should hope that the next iOS update fixes the issue. I believe its an OS bug crashing the iOS mail app. I hope APPLE team look into this as if there is no fix on the next update i am going to recommend my clients revert to an older version of iOS and you know what an ordeal that is and what all that requires.
    I will keep you posted on my findings but in the meantime i don't think anything can be done.
    Regards Rob

  • My email screen has frozen.

    Help - I can't unfreeze my email screen. I've tried to hit cancel but nothing works.

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.

  • Frozen email screen after closing Google Maps app

    My iphone was working fine. I went into Google Maps just to check it out. After I went back to my Home Screen and then clicked on email, my email screen was frozen. This is the screen that has all the folders listed. I cannot open any emails under Received or Sent. Also the page does not move up and down. It is locked up. I tried shutting the phone off and on, but with no success.
    Any help will be appreciatted.

    If you are using the iPad in portrait mode, swipe from left to right in order to bring up the preview window of your emails again.

  • My iPod shows emails but the screen seems frozen

    My iPod will not allow me to open emails or delete them. The screen seems frozen and touching it to open an email, edit etc., does nothing at all. I use my iPad to access emails and this activity is picked up on the iPod, but If I tap on an email to open it, nothing happens at all. Mail works okay as do other functions. Any suggestions greatly received.
    Thank you
    Tony Brockett

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Mail and turn off and then back on the accounts
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • TS3276 My iPad mail screen has frozen when trying to trash an email

    My iPad screen has frozen when trying to trash an email ' this message cannot be moved to mailbox trash ' with an OK button which will not respond to touching . I have gone in and out of mailbox , turned iPad off for 3 hours - all to no avail

    You said that you keep getting the error code 1604. Did you try putting the iPad into recovery mode and when the error code appears - close iTunes and restart iTunes while the iPad is connected to your PC?
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • HT201413 I have 47 emails in my inbox, but when l open mail the screen is frozen & no emails are visible. Can anyone offer advice?

    I have 47 emails in my inbox, but when l open mail App the screen is frozen & no emails are visible. Can anyone offer advice?

    On you iPad, force close all the Apps in the multitask window.
    Follow these steps to force an app to close:
    From the Home screen, click the Home button twice. 
    Tap and hold on the app. 
    When it starts to jiggle, tap the to close it on eby one until all cleared
    Now do a Soft reset of your iPad:
    Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, check and see if this resolves the issue.

  • HT4623 my phone is frozen on the rescue email screen while resetting password

    My phone is frozen on the Rescue email screen while resetting password

    skysandsyd wrote:
    ... my iphone froze on the plug in screen.
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • Can't access email. Screen is frozen with spinning multi colored circle

    Can not access emails. Screen is frozen with spinning multi colored circle

    press "command+option+esc" to quit the unresponsive program.

  • Email screen frozen

    Screen is frozen..? Any suggestions please

    Try closing the Mail app via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • TS1398 My email (hotmail) is frozen.   I cannot send the email I just finished typing.

    My email (hotmail) is frozen.   I cannot send the email I just finished typing.   I have turned my iPad off, I finished a sync and powered wi-fi off and on.  Nothing seems to work.  Any suggestions?

    Quit the mail app and restart the iPad.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or if needed, reboot the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I email screen is blank! I had email this am but nothing now. Help

    I have a blank email screen it like it has frozen. I had email up until tonight any one have a suggestion as to what I can do

    reboot the ipad

  • My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

    My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?

    A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.

  • How can I make my email screen smaller?

    How can I make my email screen smaller?

    Just what do you mean?
    Can'ty you just resize the window with the mouse cursor like other windows?

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