Email sent from workflow is sent to the SAP inbox instead of OUTLOOK.

Hi All,
We have an email send step added in the workflow. In this step the address is a USERID.
Also in SU01 the email and communication method (Remote mail) is maintained properly.
So whenever the email is sent via workflow, email is supposed to be sent to OUTLOOK and at least a entry should be present in SOST transaction but this is not happening. Instaed the email is going into SAP Inbox documents.
All settings in SCOT is maintained.
This is happening for a perticualar agents only.
Is there any other setting needed to be done inorder to sent emails to OUTLOOK.
And once the setting is done how much time it need to reflect the changes.
Please help.

Hi Swapnil,
You need to create a background method for this, use FM SWW_SRV_MAIL_SEND to send an email to the outlook instead of sap. This is one way.
Otherwise,
You can use a step type notification email, in that you need to choose the recipient type as email address and specify the email address.

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Dear All,
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Hi,
refer http://wiki.sdn.sap.com/wiki/display/ABAP/SendSpoollistofbackgroundjobtoSAPinbox
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Execute workitem outside the SAP Inbox.

Hi Friends,
Please answer my querries if you can -
When any work item comes to the SAP Inbox, usually the requirement revolves around 2 things -
(1) How to send notification of the Workitem to the agent once work item appears in his inbox.
But my question is can i send notification to external mail id like YAHOO, GMAIL,REDIFFMAIL etc. by maintaining the agent's mailid in SU01 and scheduling the RSWUWFML2 report ?
(2) How to execute the work item in outlook
We can send the sap link for the work item to the outlook and when the user clicks on the link it is directed to sap inbox and then he can take the action.
But My question is How the agent can take decision in the oulook itself ? I mean just like sap inbox he can approve and reject in outlook itself. The agent doesnot have to go to the SAP business workplace for this purpose.
(3) How the point2 functionality can be achieved for external mail (GMAIL, YAHOO etc.) as well
Regards,
Debi

Hi Rick,
Thanks a lot.
You mean to say -
(1) Just like RSWUWFML2 we can also send notification to outlook and any other email (like GMAIL etc.) throgh Extended notification. Right ?
(2) Outlook supports the button (approve/reject), so we can integrate that with the SAP Inbox using Duet (as suggested in my previous forum). That means, the agent will take an action from outlook itself and the same will be communicated to SAP. Right? If yes, then please mention the procedure how to integate the outlook with SAP.
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Debi

Sending ALV output to the SAP Inbox.

Hi
I'm using SAP report <b>sendlist_bcs</b> for sending report output to the SAP inbox but attachment is not getting delivered.
Can anybody help to resolve the issue...
My report is:
*& Report ZTTEST_SAGAR
REPORT ZTTEST_SAGAR.
*& Report SENDLIST_BCS
*& Sample report from note 190669 for sending lists via SAPconnect
*& using the BCS interface
*& Note:
*& 1. Set a commit work statement after the sending
*& 2. Give binary data of type x not type c to send module, i.e.
*&     use structure solix instead of soli and give it to tables
*&     parameter contents_hex instead of contents_bin
*&     Do this by filling contents_hex directly from the module
*&     table_compress. In case of reading the data from spool, convert
*&     to solix using so_solitab_to_solixtab
*& 3. Don't calculate document size. It is done internally
*report sendlist_bcs no standard page heading message-id so.
selection-screen begin of block mode with frame title text-001.
parameters: submit radiobutton group mode default 'X'.
parameters: write radiobutton group mode .
parameters: spool radiobutton group mode.
selection-screen end of block mode.
global data
data g_list_content type solix_tab.
data g_text_content type soli_tab.
data sysid(10) TYPE C.
*---- start-of-selection -
start-of-selection.
perform create_text_content changing g_text_content.
perform create_list_content changing g_list_content.
perform send using g_text_content
                     g_list_content.
a commit work has to be set somewhere after the sending!
commit work.
Form routines                                                        *
*&      Form create_list_content
form create_list_content changing list_content type solix_tab.
1st possibility - use "submit <report> exporting list to memory"
if submit = 'X'.
    perform use_submit changing list_content.
endif.
2nd possibility - create a new list within this report.
if write = 'X'.
    perform write_a_list changing list_content.
endif.
3rd possibility - get list from spool
if spool = 'X'.
    perform get_list_from_spool changing list_content.
endif.
endform.                                         "create_list_content
*&      Form create_text_content
form create_text_content changing text_content type soli_tab.
append 'This is the first line' to text_content.         "#EC NOTEXT
append 'This is the second line' to text_content.         "#EC NOTEXT
convert the content from RAW to TXT
call function 'SO_RAW_TO_RTF'
    tables
      objcont_old = text_content
      objcont_new = text_content
    exceptions
      others      = 0.
endform.                                         "create_text_content
*&      Form SEND
form send using text_content type soli_tab
                list_content type solix_tab.
data send_request       type ref to cl_bcs.
data text               type bcsy_text.
data document           type ref to cl_document_bcs.
data recipient          type ref to if_recipient_bcs.
data bcs_exception      type ref to cx_bcs.
data sent_to_all        type os_boolean.
try.
    create the send request
      send_request = cl_bcs=>create_persistent( ).
    create the document with attachments
    main document
      append 'Hi,' to text.
      append 'attached you will find the list.' to text.
      document = cl_document_bcs=>create_document(
                                i_type    = 'RAW'
                                i_text    = text
                                i_subject = 'ABAPlist' ).
    add text attachment to document
      document->add_attachment( i_attachment_type    = 'TXT'
                                i_attachment_subject = text-002
                                i_att_content_text   = text_content ).
    add list attachment to document
      document->add_attachment( i_attachment_type    = 'ALI'
                                i_attachment_subject = text-003
                                i_att_content_hex    = list_content ).
    add document to send request
      send_request->set_document( document ).
      sysid = sy-sysid.
      data : uname type ad_uname.
      uname = 'USTZZSKAZI'.
    create recipient and add to send request
      recipient = cl_cam_address_bcs=>CREATE_RML_ADDRESS( i_syst     = sysid
                                                          i_client   = sy-mandt
                                                          i_username = uname ).
      send_request->add_recipient( i_recipient = recipient ).
    send
      sent_to_all = send_request->send( i_with_error_screen = 'X' ).
      if sent_to_all = 'X'.
       message s022.
      endif.
    catch cx_bcs into bcs_exception.
     message e865 with bcs_exception->error_type.
endtry.
endform.                    "send
*&      Form USE_SUBMIT
form use_submit changing contents_hex type solix_tab.
data listobject type table of abaplist.
get the list object by calling the list in another report
F1 on submit gives more information
submit balvsd03 exporting list to memory and return.
import the list from memory and store it in table listobject
call function 'LIST_FROM_MEMORY'
    tables
      listobject = listobject
    exceptions
      not_found = 1
      others     = 2.
if sy-subrc <> 0.
   message e105 with 'LIST_FROM_MEMORY'.
endif.
free memory
call function 'LIST_FREE_MEMORY'
    tables
      listobject = listobject
    exceptions
      others     = 1.
if sy-subrc <> 0.
   message e105 with 'LIST_FREE_MEMORY'.
endif.
it's always necessary to compress the table.
SAPconnect will decompress it
call function 'TABLE_COMPRESS'                            "#EC *
    tables
      in             = listobject
      out            = contents_hex
    exceptions
      compress_error = 1
      others         = 2.
if sy-subrc <> 0.
   message e105 with 'TABLE_COMPRESS'.
endif.
endform.                               " USE_SUBMIT
*&      Form WRITE_A_LIST
form write_a_list changing contents_hex type solix_tab.
data listobject type table of abaplist.
perform write_list.
Save the list and store table listobject
call function 'SAVE_LIST'
    exporting
      list_index         = sy-lsind
    tables
      listobject         = listobject
    exceptions
      list_index_invalid = 1.
if sy-subrc = 1.
   message e105 with 'SAVE_LIST'.
endif.
It's always necessary to compress the table
SAPconnect will decompress it
call function 'TABLE_COMPRESS'                            "#EC *
    tables
      in             = listobject
      out            = contents_hex
    exceptions
      compress_error = 1
      others         = 2.
if sy-subrc <> 0.
   message e105 with 'TABLE_COMPRESS'.
endif.
endform.                               " WRITE_A_LIST
*&      Form GET_LIST_FROM_SPOOL
form get_list_from_spool changing contents_hex type solix_tab.
data spool_number     type rspoid.
data contents_bin     type soli_tab.
data print_parameters type pri_params.
data valid            type c.
write a list into spool
call function 'GET_PRINT_PARAMETERS'
    importing
      out_parameters         = print_parameters
      valid                  = valid
    exceptions
      archive_info_not_found = 1
      invalid_print_params   = 2
      invalid_archive_params = 3
      others                 = 4.
if sy-subrc <> 0.
   message e105 with 'GET_PRINT_PARAMETERS'.
elseif valid is initial.
    return.
endif.
new-page print on parameters print_parameters no dialog.
perform write_list.
new-page print off.
spool_number = sy-spono.
you can also send OTF documents from spool with this function
module. The importing parameter real_type gives you the doc type
that you have to give to the send interface. The parameter is not
used here
call function 'RSPO_RETURN_SPOOLJOB'
    exporting
      rqident              = spool_number
    tables
      buffer               = contents_bin
    exceptions
      no_such_job          = 1
      job_contains_no_data = 2
      selection_empty      = 3
      no_permission        = 4
      can_not_access       = 5
      read_error           = 6
      type_no_match        = 7
      others               = 8.
if sy-subrc <> 0.
   message e105 with 'RSPO_RETURN_SPOOLJOB'.
endif.
convert to hex table
call function 'SO_SOLITAB_TO_SOLIXTAB'
    exporting
      ip_solitab = contents_bin
    importing
      ep_solixtab = contents_hex.
endform.                               " GET_LIST_FROM_SPOOL
*&      Form WRITE_LIST
form write_list.
data lt_scarr type table of scarr.
data carr type scarr.
select * from scarr into table lt_scarr.
format color = 1.
uline at /1(46).
write: / sy-vline,
         'CARRID',   10 sy-vline,
         'CARRNAME', 35 sy-vline,
         'CURRCODE', 46 sy-vline.
format color = 2.
uline at /1(46).
loop at lt_scarr into carr.
    write: / sy-vline,
           carr-carrid,   10 sy-vline,
           carr-carrname, 35 sy-vline,
           carr-currcode, 46 sy-vline.
endloop.
uline at /1(46).
new-line.
endform.                               " WRITE_LIST
Thanks,
sagar

hi Sagar
'SO_NEW_DOCUMENT_ATT_SEND_API1' function module for that.
Example::::
Data Declaration
data pdf like tline occurs 0.
data : objbin like solisti1   occurs 0 with header line.
Data: docdata    like sodocchgi1,
      objpack    like sopcklsti1 occurs 1 with header line,
      objhead    like solisti1   occurs 1 with header line,
      objtxt     like solisti1   occurs 10 with header line,
       objbin     like solisti1   occurs 10 with header line,
      objhex     like solix      occurs 10 with header line,
      reclist    type table of SOMLRECI1   with header line.
Data: listobject like abaplist   occurs 1 with header line.
data : objhex2 like objhex occurs 0 with header line.
Data: tab_lines type i,
      doc_size   type i,
      att_type   like SOODK-OBJTP.
data: ls_drao like drao occurs 0,
     i_data like drao-orblk occurs 0,
      ls_doc_file like dms_doc_file,
      ls_draw like draw.
data: begin of i_data occurs 0,
      orbkl like drao-orbkl,
       orblk like drao-orblk,
      end of i_data.
data: w_data like i_data,
     w_data2 type drao-orbkl,
      wa_drao type drao.
DATA: t_error(1) type c.
DATA: t_return like BAPIRET2.
*ls_draw-mandt = '200'.
ls_draw-dokar = 'GPO'.
ls_draw-doknr = 'Z10'.
ls_draw-dokvr = '00'.
ls_draw-doktl = '000'.
ls_draw-dttrg = 'SAP-SYSTEM'.
ls_draw-dAPPL = 'DOC'.
ls_doc_file-fileno = '1'.
ls_doc_file-dttrg = 'SAP-SYSTEM'.
*Debug the cv03n transaction to see how the FMs are used
CALL FUNCTION 'CV120_DOC_CHECKOUT_TO_TABLE'
EXPORTING
PS_COUT_DEF       =
    ps_doc_file       =   ls_doc_file
    ps_draw           =   LS_DRAW
tables
PT_DRAZ           =
    ptx_content       =    ls_drao
PTX_DRAOZ         =
EXCEPTIONS
   ERROR             = 1
   OTHERS            = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
          WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
loop at ls_drao into wa_drao.
move: wa_drao-orblk to w_data-orblk.
append w_data to i_data.
endloop.
OBJPACK-HEAD_START = 1.
DESCRIBE TABLE i_data LINES TAB_LINES.
CALL FUNCTION 'ZOUTPUT_X_TABLESIZE_CHG'
EXPORTING
IV_APPEND          = ' '
   IV_BYTE_MODE       = 'X'
IV_STRING          =
IV_XSTRING         =
IMPORTING
EV_SIZE            =
EV_LINES           =
EV_STRING          =
EV_XSTRING         =
TABLES
   IT_DATA            = i_data
   ET_DATA            = objhex
EXCEPTIONS
   NOENTRIES          = 1
   OTHERS             = 2
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
          WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
endloop.
docdata-obj_name = 'TEST_ALI'.
docdata-obj_descr = 'Test including ALI/HTML Attachment'.
Main Text
objtxt = 'Test Document.'.
append objtxt.
objtxt = 'You will find an ALI/HTML attachment '.
append objtxt.
objtxt = 'Have a nice day.'.
append objtxt.
Write Packing List (Main)
describe table objtxt lines tab_lines.
read     table objtxt index tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + strlen( objtxt ).
clear objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = 'TXT'.
append objpack.
Create Message Attachment
Write Packing List (Attachment)
att_type = 'PDF'.
describe table objhex lines tab_lines.
read     table objhex index tab_lines.
objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = att_type.
objpack-obj_name   = 'ATTACHMENT1'.
objpack-obj_descr = 'Attached Document1'.
append objpack.
Second attachment
loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
endloop.
*att_type = 'DOC'.
*describe table objhex lines tab_lines.
*read     table objhex index tab_lines.
*objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
*objpack-transf_bin = 'X'.
*objpack-head_start = 1.
*objpack-head_num   = 0.
*objpack-body_start = 1.
*objpack-body_num   = tab_lines.
*objpack-doc_type   = att_type.
*objpack-obj_name   = 'ATTACHMENT2'.
*objpack-obj_descr = 'Attached Document2'.
*append objpack.
Third attachment
*loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
*endloop.
*att_type = 'PDF'.
*describe table objhex lines tab_lines.
*read     table objhex index tab_lines.
*objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
*objpack-transf_bin = 'X'.
*objpack-head_start = 1.
*objpack-head_num   = 0.
*objpack-body_start = 1.
*objpack-body_num   = tab_lines.
*objpack-doc_type   = att_type.
*objpack-obj_name   = 'ATTACHMENT3'.
*objpack-obj_descr = 'Attached Document3'.
*append objpack.
Create receiver list
data: reclist1 type sadrfd .
reclist1-rec_fax = '650-467-2890'.
reclist1-REC_STATE = 'US'.
append reclist1.
*read table reclist1 index 1.
move reclist1(30) to reclist-receiver(30).
move reclist1346(3) to reclist-receiver346(3).
*reclist-receiver = reclist1."'US16503457900'.
*move reclist1-rec_fax to reclist-receiver.
*reclist-receiver = 'US16502796630'. "'+1 (16502796999)'.
reclist-REC_type = 'F'.
*reclist-country = 'US'.
*reclist-COM_TYPE = 'TELFAX'.
*reclist-fax = 'US1650-279-6630'.
append reclist.
*reclist-receiver = sy-uname.                "<-- change internal user
*reclist-rec_type = 'B'.
*append reclist.
Send Message
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
    document_data                     = docdata
     PUT_IN_OUTBOX                     = 'X'
     COMMIT_WORK                       = 'X'     "used from rel.6.10
IMPORTING
    SENT_TO_ALL                        =
    NEW_OBJECT_ID                     =
tables
    packing_list                      = objpack
    OBJECT_HEADER                     = objhead
    CONTENTS_BIN                      = objbin
    CONTENTS_TXT                      = objtxt
     CONTENTS_HEX                      = objhex
    OBJECT_PARA                        =
    OBJECT_PARB                        =
    receivers                         = reclist
   EXCEPTIONS
     TOO_MANY_RECEIVERS               = 1
     DOCUMENT_NOT_SENT                = 2
     DOCUMENT_TYPE_NOT_EXIST          = 3
     OPERATION_NO_AUTHORIZATION       = 4
     PARAMETER_ERROR                  = 5
     X_ERROR                           = 6
     ENQUEUE_ERROR                     = 7
     OTHERS                            = 8
IF sy-subrc <> 0.
message ID 'SO' TYPE 'S' NUMBER '023'
          with docdata-obj_name.
ENDIF.
**Please reward suitable points***
With Regards
Navin Khedikar

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