Email server down again - why locked?

Email service down again.... yes - it is 2012 and a company backed by ADOBE, charging a premium price for hosting is more unreliable that a couple of kids working out of their garage.
I'm disgusted. No one will give out the names of who is in charge of this sinking ship.
As a work around - set up a gmail account? You kidding me? And who pays for that? BC charges a premium for hosting - we should expect nothing but premium service - not substandard.
BC better be planning some sweet offer to customers to keep them. Mine have all threatened me and want to be MOVED NOW!!!!!   what BS.
BC - you locked this board? You cannot give us an answer, cannot tell us when it will be up, cannot tell us what happened - we are out here dealing with customers that are livid and you guys just lock the boards?
Please - refund my partner fee and I'm gone!!!!  
Does anyone from ADOBE read these boards? I cannot imagine the whole place has not been cleaned out.
I'll be reading the uptime guarantee that should be buried in the agreements. Class action suit!!!
Paul Messino

Paul, you don't need to set up a gmail account. Where ever you have purchased your domain name and have that hosted likely offers email hosting as well. You can use that.
http://www.lawryk.com/_blog/My_Adobe_Blog/post/Solving_the_Business_Catalyst_Email_Provide r_Limitations/
You do not have to use BC email!

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