Email server problem - failed to connect to server

Since Friday 27th August I've been having trouble connecting to the email server for my BT Yahoo account. It simply can't find the server, even though none of the account settings have changed and it has worked fine for years. Weirdly, sometimes it works and emails come through (so the settings are obviously fine) but then it will stop working for no apparent reason. I use Thunderbird as my email client, but I tested the account in Outlook Express and it gives the same error. The account works fine over webmail, and through my iPhone, however.
It seems like this is a DNS error rather than software related - is there anything BT-related that could be causing this, or any simple fixes? I've tried rebooting the HomeHub but that doesn't seem to have made a difference. I work from home, so this is a really annoying problem.

Lynx wrote:
Interesting - we have exactly the same problem. Haven't been able to download for days. This has happened with two different computers with different anti-virus systems - so one assumes it's not suddenly that. I can access my e-mail online and reply (having to bcc myself, so when it does eventually work I have copies on my outlook express. It was working perfectly one night and the next morning just stopped - nothing happened in between.
I have tried to find out what the error number means, but no-one - not even BT's Help section - seem to have the solution. Have you ever seen the Eddie Izzard sketch on YouTube? This is definately one of those moments!
If you find a solution - would really appreciate you posting it on here, so I can fix mine. Will do the same for youi.
Hi.
This sort of problem is hard to determine. It could be a few things, including a corruption of the mail account (which can last for a short time or a number of days), it could be a local problem - which you've ruled out by the different computer check, or perhaps a "stuck" email - say one which is spam/virus attached and the online checking systems failing to pass through it, or possibly a stale IP address.
The latter 2 are easy to check, the first via webmail and see if there is anything near the "top" of the list that may cause a problem, moving to a new folder, and try again. The last can be tried by power cycling the router to get a new IP address. Disconnect the broadband and router for say 15 minutes and then reconnect to try again.
If there was a major server problem, there would be lots more complaints.
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Email server problem - failed to connect to server

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